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Complaint Investigation

Laurens Care Center

October 8, 2025 · Laurens, IA · 304 East Veterans Road
Citations 2
CMS Rating 4/5
Beds 38
Provider ID 165219
Healthcare Facility
Laurens Care Center
Laurens, IA  ·  View full profile →
Inspection Summary

Laurens Care Center in LAURENS, IA — inspection on October 8, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0561
Resident Rights Deficiencies
Potential for More Than Minimal Harm

#4, and then she left suddenly.

She assumed this was taken care of.

She did not realize they still did not have VA meds.

They still needed to get his meds through the VA.

The Administrator admitted with the staff changes this had been missed.

She planned to take the paperwork to the clinic.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

10/08/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Laurens Care Center

304 East Veterans Road Laurens, IA 50554

SUMMARY STATEMENT OF DEFICIENCIES

meals and he liked to watch TV.

She knew about incidents that had occurred.On 10/7/25 at 12:50 p.m.

Staff B CNA stated Resident #1 was probably in his room or in the hallway prior to the incident occurring.

She said she was not in the CNA room, she was outside holding the door open when she looked over and saw Resident #1 in the family room.

She said he would have had to have slipped in through the first doors that are on his hall for her not to have seen him.

Staff B said the doors were not closed.

She said unless he opened the doors himself and got in, but she did not feel that he would be able to do that without slipping out of his wheelchair.

She did not hear the doorbell.

She said they were still doing the 15 minute checks, and they tried to watch him if he was out of his room, but they couldn't watch him 24/7.On 10/8/25 8:05 a.m.

Staff G CNA (last day of work 9/24/25) stated she did witness the incident in late May and she walked up the 100 hall to the dining room and she saw Resident #1 with his hand in Resident #3's lap and the other hand under her shirt.

She immediately moved the resident's apart.

She said as soon as she got them apart she notified nurse on duty about what had happened, and the nurse took over from there.

She said the nurse called dispatch for the police and they had to talk to them about the situation.

She said after they put Resident #1 on 15 minute checks, and if he was out of his room they tried to keep an eye on him to make sure he wasn't getting close to any female resident.

She thought that was working fairly well.On 10/8/25 at 9:15 a.m. the Administrator stated if they had known Resident #1 had these kind of behaviors they would have considered carefully whether they would have taken him.

And after the first incident and they got Interventions in place he had the second incident.

They put the 15 minute checks in place.

She said she wasn't for sure when the doorbell started.

When she did the report to state and then the follow up she had written on the timeline that they hadn't had to start it yet.

But they had set it up and she found out later that it had been put in place.

The doorbell was above his door frame so when they went in or out it sounded in the nurses station. If there was nurse in there the door was usually open. It was unusual for them to have it shut if they were in there, except when they needed to discuss confidential information.

She said they had done so much to try and prevent this from happening again, and then it happened the third time.

She said they couldn't make him stay in his room all the time, he still had rights also.

She struggled with how they could prevent this with their current situation.

They had increased some staffing.

They have an afternoon activity person who comes in and is in the front area around the living area so if Resident #1 wanted to be out for activities, she's there to supervise, and also for some of the other residents that need some things to do.

She had contacted the ombudsman and the healthcare association to see if they had any ideas that might help with their current situation.The facility Abuse Prevention, Identification, Investigation, and Reporting Policy revised 4/18/17 documented Residents must not be subjected to abuse by anyone, including, but not limited to, facility staff, other residents, consultants or volunteers, staff of other agencies serving the resident, family members or legal guardians, friends, or other individuals.

Sexual abuse was non-consensual sexual contact of any type with a resident.

Resident-to-resident sexual harassment, sexual coercion, or sexual assault is also considered abuse.

The facility would presume that instances of abuse cause physical harm, or pain or mental anguish in residents with cognitive and/or physical impairments which may result in a resident unable to communicate physical harm, pain or mental anguish, in the absence of evidence to the contrary.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in LAURENS, IA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Laurens Care Center or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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