Complaint Investigation

Hillcrest Health Care Center

October 8, 2025 · Hawarden, IA · 2121 Avenue L

Citations 1

CMS Rating 1/5

Beds 64

Provider ID 165245

Healthcare Facility

Hillcrest Health Care Center

Hawarden, IA · View full profile →

Inspection Summary

Hillcrest Health Care Center in Hawarden, IA — inspection on October 8, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0657

Resident Assessment and Care Planning Deficiencies

Potential for More Than Minimal Harm

Review of the fall incident will include investigation to determine probable causal factors.5.

The investigation will be reviewed by the Inter Disciplinary Team. A Summary of the investigation and recommendations will be documented in the residents Clinical Record.6.

Resident's care plan will be updated.7.

The Risk Committee will analyze trends related to falls and will determine if further intervention is needed.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?

F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.

Were these violations corrected?

Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.

How often do nursing home inspections happen?

CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.

What should families do about these violations?

Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Hawarden, IA, (5) Report new concerns to state authorities.

Where can I see the full inspection report?

Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Hillcrest Health Care Center or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.

Hillcrest Health Care Center

Inspection Findings

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