FLEUR HEIGHTS CENTER FOR WELLNESS AND REHAB

πŸ“ 4911 SW 19TH STREET, des-moines, IA 50315 πŸ“ž 5152852559 πŸ›οΈ 120 beds

Overall Rating

⭐
1/5

Health Inspection

⭐
1/5

Staffing

⭐⭐⭐
3/5

Quality Measures

⭐⭐⭐
3/5

Inspection History Overview

162
Total Violations
10 years of data
$193,331
Total Fines
8 penalties
17
Inspections
Since 2014
21
Quality Metrics
Tracked measures

Health Violations by Year

2025 4 violations

Tag 0600 E Feb 17, 2025

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

βœ“ Corrected: Feb 21, 2025
Tag 0657 D Feb 17, 2025

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Feb 21, 2025
Tag 0658 D Feb 17, 2025

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Feb 21, 2025
Tag 0804 E Feb 17, 2025

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

βœ“ Corrected: Feb 21, 2025

2024 27 violations

Tag 0550 E Aug 22, 2024

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: Sep 16, 2024
Tag 0584 E Aug 22, 2024

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Sep 16, 2024
Tag 0684 D Aug 22, 2024

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Sep 16, 2024
Tag 0689 D Aug 22, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Sep 16, 2024
Tag 0690 D Aug 22, 2024

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

βœ“ Corrected: Sep 16, 2024
Tag 0726 E Aug 22, 2024

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

βœ“ Corrected: Sep 16, 2024
Tag 0759 D Aug 22, 2024

Ensure medication error rates are not 5 percent or greater.

βœ“ Corrected: Sep 16, 2024
Tag 0760 D Aug 22, 2024

Ensure that residents are free from significant medication errors.

βœ“ Corrected: Sep 16, 2024
Tag 0880 E Aug 22, 2024

Provide and implement an infection prevention and control program.

βœ“ Corrected: Sep 16, 2024
Tag 0600 G Jun 13, 2024

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Tag 0689 G Jun 13, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Tag 0600 J Apr 25, 2024

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Tag 0658 D Apr 25, 2024

Ensure services provided by the nursing facility meet professional standards of quality.

Tag 0677 D Apr 25, 2024

Provide care and assistance to perform activities of daily living for any resident who is unable.

Tag 0712 D Apr 25, 2024

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

Tag 0725 D Apr 25, 2024

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Tag 0550 D Feb 29, 2024

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: Mar 12, 2024
Tag 0609 D Feb 29, 2024

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Mar 12, 2024
Tag 0725 E Feb 29, 2024

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

βœ“ Corrected: Mar 12, 2024
Tag 0568 D Jan 25, 2024

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

βœ“ Corrected: Feb 16, 2024

2023 40 violations

Tag 0600 K Dec 21, 2023

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

βœ“ Corrected: Jan 9, 2024
Tag 0689 E Dec 21, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Jan 9, 2024
Tag 0725 E Dec 21, 2023

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Tag 0550 D Nov 2, 2023

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Tag 0565 E Nov 2, 2023

Honor the resident's right to organize and participate in resident/family groups in the facility.

βœ“ Corrected: Dec 4, 2023
Tag 0567 D Nov 2, 2023

Honor the resident's right to manage his or her financial affairs.

Tag 0568 D Nov 2, 2023

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

Tag 0576 E Nov 2, 2023

Ensure residents have reasonable access to and privacy in their use of communication methods.

βœ“ Corrected: Dec 4, 2023
Tag 0584 E Nov 2, 2023

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Tag 0607 E Nov 2, 2023

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

βœ“ Corrected: Feb 16, 2024
Tag 0625 B Nov 2, 2023

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Tag 0636 B Nov 2, 2023

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

βœ“ Corrected: Dec 4, 2023
Tag 0640 B Nov 2, 2023

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

βœ“ Corrected: Dec 4, 2023
Tag 0641 D Nov 2, 2023

Ensure each resident receives an accurate assessment.

βœ“ Corrected: Dec 4, 2023
Tag 0656 E Nov 2, 2023

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Feb 16, 2024
Tag 0657 D Nov 2, 2023

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Tag 0660 D Nov 2, 2023

Plan the resident's discharge to meet the resident's goals and needs.

Tag 0677 E Nov 2, 2023

Provide care and assistance to perform activities of daily living for any resident who is unable.

Tag 0684 D Nov 2, 2023

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Tag 0690 D Nov 2, 2023

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

2022 18 violations

Tag 0623 D Dec 16, 2022

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

βœ“ Corrected: Jan 17, 2023
Tag 0626 D Dec 16, 2022

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

βœ“ Corrected: Jan 17, 2023
Tag 0656 D Dec 16, 2022

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Jan 17, 2023
Tag 0761 D Dec 16, 2022

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Jan 17, 2023
Tag 0550 D Jun 6, 2022

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: Jul 5, 2022
Tag 0565 D Jun 6, 2022

Honor the resident's right to organize and participate in resident/family groups in the facility.

βœ“ Corrected: Jul 5, 2022
Tag 0568 E Jun 6, 2022

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

βœ“ Corrected: Jul 5, 2022
Tag 0584 C Jun 6, 2022

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Jul 5, 2022
Tag 0625 D Jun 6, 2022

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

βœ“ Corrected: Jul 5, 2022
Tag 0655 D Jun 6, 2022

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

βœ“ Corrected: Jul 5, 2022
Tag 0657 D Jun 6, 2022

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Jul 5, 2022
Tag 0677 D Jun 6, 2022

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Jul 5, 2022
Tag 0689 G Jun 6, 2022

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Jul 5, 2022
Tag 0695 D Jun 6, 2022

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Jul 5, 2022
Tag 0727 D Jun 6, 2022

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

βœ“ Corrected: Jul 5, 2022
Tag 0732 C Jun 6, 2022

Post nurse staffing information every day.

βœ“ Corrected: Jul 5, 2022
Tag 0868 D Jun 6, 2022

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

βœ“ Corrected: Jul 5, 2022
Tag 0880 E Jun 6, 2022

Provide and implement an infection prevention and control program.

βœ“ Corrected: Jul 5, 2022

2021 26 violations

Tag 0550 D Dec 7, 2021

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: Jan 6, 2022
Tag 0584 E Dec 7, 2021

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Jan 6, 2022
Tag 0657 D Dec 7, 2021

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Jan 6, 2022
Tag 0658 D Dec 7, 2021

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Jan 6, 2022
Tag 0677 E Dec 7, 2021

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Jan 6, 2022
Tag 0684 E Dec 7, 2021

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Jan 6, 2022
Tag 0689 E Dec 7, 2021

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Jan 6, 2022
Tag 0690 D Dec 7, 2021

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

βœ“ Corrected: Jan 6, 2022
Tag 0725 E Dec 7, 2021

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

βœ“ Corrected: Jan 6, 2022
Tag 0761 D Dec 7, 2021

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Jan 6, 2022
Tag 0880 D Dec 7, 2021

Provide and implement an infection prevention and control program.

βœ“ Corrected: Jan 6, 2022
Tag 0908 D Dec 7, 2021

Keep all essential equipment working safely.

βœ“ Corrected: Jan 6, 2022
Tag 0552 D Apr 19, 2021

Ensure that residents are fully informed and understand their health status, care and treatments.

βœ“ Corrected: May 12, 2021
Tag 0692 J Apr 19, 2021

Provide enough food/fluids to maintain a resident's health.

βœ“ Corrected: May 12, 2021
Tag 0760 J Apr 19, 2021

Ensure that residents are free from significant medication errors.

βœ“ Corrected: May 12, 2021
Tag 0880 D Apr 19, 2021

Provide and implement an infection prevention and control program.

βœ“ Corrected: May 12, 2021
Tag 0689 D Mar 9, 2021

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Mar 30, 2021
Tag 0880 F Mar 9, 2021

Provide and implement an infection prevention and control program.

βœ“ Corrected: Mar 30, 2021
Tag 0882 F Mar 9, 2021

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

βœ“ Corrected: Mar 30, 2021
Tag 0883 D Mar 9, 2021

Develop and implement policies and procedures for flu and pneumonia vaccinations.

βœ“ Corrected: Mar 30, 2021

2020 4 violations

Tag 0584 E Jun 19, 2020

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Jul 17, 2020
Tag 0677 D Jun 19, 2020

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Jul 17, 2020
Tag 0689 D Jun 19, 2020

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Jul 17, 2020
Tag 0880 E Jun 19, 2020

Provide and implement an infection prevention and control program.

βœ“ Corrected: Jul 17, 2020

2019 20 violations

Tag 0677 D Dec 18, 2019

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Jan 9, 2020
Tag 0610 F Nov 25, 2019

Respond appropriately to all alleged violations.

βœ“ Corrected: Dec 5, 2019
Tag 0609 D Jul 19, 2019

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Aug 5, 2019
Tag 0550 D Mar 28, 2019

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: May 23, 2019
Tag 0554 D Mar 28, 2019

Allow residents to self-administer drugs if determined clinically appropriate.

βœ“ Corrected: May 23, 2019
Tag 0576 C Mar 28, 2019

Ensure residents have reasonable access to and privacy in their use of communication methods.

βœ“ Corrected: May 23, 2019
Tag 0578 E Mar 28, 2019

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

βœ“ Corrected: May 23, 2019
Tag 0584 D Mar 28, 2019

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: May 23, 2019
Tag 0609 D Mar 28, 2019

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: May 23, 2019
Tag 0644 B Mar 28, 2019

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

βœ“ Corrected: May 23, 2019
Tag 0698 D Mar 28, 2019

Provide safe, appropriate dialysis care/services for a resident who requires such services.

βœ“ Corrected: May 23, 2019
Tag 0725 E Mar 28, 2019

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

βœ“ Corrected: May 23, 2019
Tag 0730 E Mar 28, 2019

Observe each nurse aide's job performance and give regular training.

βœ“ Corrected: May 23, 2019
Tag 0761 D Mar 28, 2019

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: May 23, 2019
Tag 0804 E Mar 28, 2019

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

βœ“ Corrected: May 23, 2019
Tag 0880 D Mar 28, 2019

Provide and implement an infection prevention and control program.

βœ“ Corrected: May 23, 2019
Tag 0883 D Mar 28, 2019

Develop and implement policies and procedures for flu and pneumonia vaccinations.

βœ“ Corrected: May 23, 2019
Tag 0580 D Mar 12, 2019

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Mar 27, 2019
Tag 0584 E Mar 12, 2019

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Mar 27, 2019
Tag 0842 D Mar 12, 2019

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Mar 27, 2019

2018 7 violations

Tag 0686 D Oct 5, 2018

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: Oct 27, 2018
Tag 0689 D Oct 5, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Oct 27, 2018
Tag 0725 E Oct 5, 2018

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

βœ“ Corrected: Oct 27, 2018
Tag 0842 E Oct 5, 2018

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Oct 27, 2018
Tag 0600 D May 10, 2018

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

βœ“ Corrected: Jun 8, 2018
Tag 0689 G May 10, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Jun 8, 2018
Tag 0656 D Mar 7, 2018

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Mar 23, 2018

2017 11 violations

Tag 0558 D Dec 19, 2017

Reasonably accommodate the needs and preferences of each resident.

βœ“ Corrected: Jan 19, 2018
Tag 0584 E Dec 19, 2017

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Jan 19, 2018
Tag 0658 E Dec 19, 2017

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Jan 19, 2018
Tag 0686 D Dec 19, 2017

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: Jan 19, 2018
Tag 0689 E Dec 19, 2017

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Jan 19, 2018
Tag 0725 E Dec 19, 2017

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

βœ“ Corrected: Jan 19, 2018
Tag 0761 D Dec 19, 2017

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Jan 19, 2018
Tag 0880 E Dec 19, 2017

Provide and implement an infection prevention and control program.

βœ“ Corrected: Jan 19, 2018
Tag 0281 D Jun 7, 2017

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Jun 26, 2017
Tag 0353 D Jun 7, 2017

Have enough nurses to care for every resident in a way that maximizes the resident's well being.

βœ“ Corrected: Jun 26, 2017
Tag 0323 D Apr 12, 2017

Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

βœ“ Corrected: Apr 28, 2017

2016 5 violations

Tag 0248 E Nov 17, 2016

Provide activities to meet the interests and needs of each resident.

βœ“ Corrected: Dec 8, 2016
Tag 0315 D Nov 17, 2016

Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

βœ“ Corrected: Dec 8, 2016
Tag 0334 E Nov 17, 2016

Develop policies and procedures for influenza and pneumococcal immunizations.

βœ“ Corrected: Dec 8, 2016
Tag 0371 F Nov 17, 2016

Store, cook, and serve food in a safe and clean way.

βœ“ Corrected: Dec 8, 2016
Tag 0372 F Nov 17, 2016

Dispose of garbage and refuse properly.

βœ“ Corrected: Dec 8, 2016

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2022 2 penalties totaling $23,989

$23,989
Fine
June 6, 2022
$0
Payment Denial
June 6, 2022
Average: $11,995 | Range: $0 - $23,989

2021 3 penalties totaling $135,162

$9,750
Fine
December 7, 2021
$107,536
Fine
April 19, 2021
$17,876
Fine
March 9, 2021
Average: $45,054 | Range: $9,750 - $107,536

2020 2 penalties totaling $11,060

$1,310
Fine
October 5, 2020
$9,750
Fine
June 19, 2020
Average: $5,530 | Range: $1,310 - $9,750

2018 1 penalties totaling $23,120

$23,120
Fine
May 10, 2018
Average: $23,120 | Range: $23,120 - $23,120

Fire Safety Deficiencies

Unknown Date

No description available

Inspection Survey Reports

Health

August 22, 2024
0.00

Health

June 13, 2024
0.00

Health

April 25, 2024
0.00

Health

February 29, 2024
0.00

Health

January 25, 2024
0.00

Health

December 21, 2023
0.00

Health

November 2, 2023
0.00

Health

June 16, 2023
0.00

Health

May 1, 2023
0.00

Health

February 15, 2023
0.00

Health

December 16, 2022
0.00

Health

June 6, 2022
0.00

Health

December 7, 2021
0.00

Health

April 19, 2021
0.00

Health

March 9, 2021
0.00

Health

January 21, 2021
0.00

Health

March 28, 2019
0.00

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Ownership Information

For profit - Corporation
Independent (Not part of a chain)
165273
165273
5152852559
Polk

Historical Ownership Records

August 25, 2025
Individual
August 25, 2025
Individual
August 25, 2025
Individual