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North Crest Living Center is a 1-star rated nursing home in Council Bluffs, IA with 62 beds. CMS sub-ratings: health inspections 1/5, staffing 3/5, quality measures 4/5.

The facility has 24 health violations on record. Federal fines total $32,759 across 3 enforcement actions. Most recent inspection: August 2, 2024.

Data synthesized from CMS.gov and Iowa public inspection records. Reviewed by Christopher F. Nesbitt, Sr., NR-EMT & BU-trained Paralegal.

Inspection History Overview

Data current as of May 9, 2026 · Source: CMS Provider Data

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Detailed Inspection Reports

Notice: These are official CMS inspection narratives containing detailed regulatory findings. This information is not available in searchable format anywhere else online.

Complaint Investigation

Fines and Penalties by Year

2022 2 penalties totaling $32,109

$19,460

Fine

$12,649

Fine

2021 1 penalties totaling $650

$650

Fine

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Health Violations by Year

2024 5 violations

Tag 0689 E Aug 2, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Sep 2, 2024
Tag 0725 D Aug 2, 2024

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

✓ Corrected: Sep 2, 2024
Tag 0880 D Aug 2, 2024

Provide and implement an infection prevention and control program.

✓ Corrected: Sep 2, 2024
Tag 0580 D Mar 28, 2024

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Apr 22, 2024
Tag 0684 D Mar 28, 2024

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Apr 22, 2024

2023 2 violations

Tag 0637 D Jun 8, 2023

Assess the resident when there is a significant change in condition

✓ Corrected: Jun 28, 2023
Tag 0880 E Jun 8, 2023

Provide and implement an infection prevention and control program.

✓ Corrected: Jun 28, 2023

2022 4 violations

Tag 0689 J Aug 5, 2022

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Tag 0677 D Mar 24, 2022

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Apr 22, 2022
Tag 0880 E Mar 24, 2022

Provide and implement an infection prevention and control program.

✓ Corrected: Apr 22, 2022
Tag 0755 D Feb 15, 2022

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Mar 10, 2022

2020 1 violations

Tag 0812 E Mar 5, 2020

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Mar 11, 2020

2019 5 violations

Tag 0623 B Feb 20, 2019

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

✓ Corrected: Mar 14, 2019
Tag 0644 D Feb 20, 2019

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

✓ Corrected: Mar 14, 2019
Tag 0690 D Feb 20, 2019

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: Mar 14, 2019
Tag 0698 D Feb 20, 2019

Provide safe, appropriate dialysis care/services for a resident who requires such services.

✓ Corrected: Mar 14, 2019
Tag 0758 D Feb 20, 2019

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Mar 14, 2019

2017 3 violations

Tag 0164 D Oct 19, 2017

Keep residents' personal and medical records private and confidential.

✓ Corrected: Nov 18, 2017
Tag 0282 D Oct 19, 2017

Provide care by qualified persons according to each resident's written plan of care.

✓ Corrected: Nov 18, 2017
Tag 0441 D Oct 19, 2017

Have a program that investigates, controls and keeps infection from spreading.

✓ Corrected: Nov 18, 2017

2016 4 violations

Tag 0248 E Aug 31, 2016

Provide activities to meet the interests and needs of each resident.

✓ Corrected: Sep 22, 2016
Tag 0250 E Aug 31, 2016

Provide medically-related social services to help each resident achieve the highest possible quality of life.

✓ Corrected: Sep 22, 2016
Tag 0323 D Aug 31, 2016

Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

✓ Corrected: Sep 22, 2016
Tag 0371 F Aug 31, 2016

Store, cook, and serve food in a safe and clean way.

✓ Corrected: Sep 22, 2016

Frequently Asked Questions About North Crest Living Center

What violations has North Crest Living Center received?
North Crest Living Center has 24 health and safety violation(s) documented by CMS inspections. All violation data comes from official Medicare inspection reports and is updated regularly from government sources.
What is the quality rating of North Crest Living Center?
North Crest Living Center has a 1-star rating out of 5 from CMS. This rating indicates the facility may have quality concerns that should be investigated further. The rating is based on health inspections, staffing levels, and quality measures.
When was North Crest Living Center last inspected?
Inspection reports are documented by state survey agencies and the Centers for Medicare & Medicaid Services (CMS). Reports typically lag 2-3 months behind the actual inspection date. Visit the facility's full profile page for detailed violation information and inspection history.
Is North Crest Living Center safe?
Safety at North Crest Living Center should be evaluated based on multiple factors: the facility's CMS rating, recent violation history, and personal visits. We recommend reviewing the complete inspection history, speaking with current residents and families, consulting healthcare professionals, and visiting in person before making placement decisions.
How do I contact North Crest Living Center?
Phone: (712) 328-2333. Address: 34 Northcrest Drive, Council Bluffs, IA. For visiting hours and admission information, call the facility directly.
What services does North Crest Living Center offer?
North Crest Living Center is a skilled nursing facility with 62 beds. The facility accepts Medicare and Medicaid. For specific services like rehabilitation, memory care, or short-term recovery, contact the facility directly.
What are better facilities near Council Bluffs, IA?
Compare North Crest Living Center with other nursing homes in Council Bluffs, IA on our facilities page. Filter by star rating, bed count, and recent inspection results to find the best match for your needs.

Compare Nursing Homes in Council Bluffs, IA

Facility Rating Violations Beds
North Crest Living Center (this facility) ★☆☆☆☆ 24 62
Midlands Living Center L L C ★★★★☆ 31 94
Prairie Gate ★★☆☆☆ 28 72
Bethany Lutheran Home ★☆☆☆☆ 89 112
Chapters Living Of Council Bluffs ★☆☆☆☆ 104 102

Editorial Standards & Data Oversight

Data Source: This report is based on official public inspection records from the Centers for Medicare & Medicaid Services (CMS) Provider Data Catalog.

Editorial Process: Content generated using AI to synthesize complex regulatory data, then reviewed and verified for accuracy by our editorial team.

Professional Review: All content undergoes standards and compliance oversight by Christopher F. Nesbitt, Sr., Nationally Registered EMT & BU-trained Paralegal, using professional regulatory data auditing protocols.

Last verified: August 2, 2024 | Our methodology | Editorial standards | Report an error

This page is maintained by NursingHomeNews.org and is not affiliated with North Crest Living Center.

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