Bettendorf Health Care Center
Bettendorf Health Care Center in Bettendorf, IA — inspection on April 28, 2026.
Found 6 citations. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
During an interview 4/28/26 at 11:18 AM, the Social Worker stated she took the resident's cigar because the Administrator told her to.
When asked if she had removed any other resident's smoking materials, she said she had removed 2 other resident's smoking materials in the past.
During an interview on 4/28/26 at 12:33 PM, the Director of Nursing (DON) reported she had heard about the issue with Resident #3 and could not explain why the Social Worker would have taken his cigar away from him.
The DON explained residents are not allowed to have cigars or cigarettes on their person and maybe there was not a smoking assessment completed, education completed and care plan updated.
The DON stated Resident #3 did not have an assessment done because we did not know he was smoking.
165280 04/28/2026
Bettendorf Health Care Center 2730 Crow Creek Road Bettendorf, IA 52722
understand what refusal of medication is, and appropriate steps taken by staff to educate when this
Assessment Form, which is placed in the resident's medical record.j.
Upon notification of the use of
k.
Bedside medication storage is permitted only when it does not present a risk to confused residents who wander into the other resident's rooms or to confused roommates of the resident who self-administers medication.
The following conditions are met for bedside storage to occur:1.
The manner of storage prevents access by other residents.
Lockable drawers or cabinets are required only if locked storage is ineffective.2.
The medications provided to the resident for bedside storage are kept in the containers dispensed by the provider pharmacy.
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Bettendorf Health Care Center 2730 Crow Creek Road Bettendorf, IA 52722
physical, mental, and psychosocial well-being.
Instances of abuse of all residents, irrespective of any
of technology.The Investigation Protocol sections directed, in part:The Administrator will complete
the alleged incident.Attempt to obtain witness statements (oral and/or written) from all known witnesses.The facility will establish and enforce an environment that encourages individuals to report allegations of abuse without fear of recrimination or intimidation.
165280 04/28/2026
Bettendorf Health Care Center 2730 Crow Creek Road Bettendorf, IA 52722
During an interview on 4/27/26 at 12:52 p.m., the Director of Nursing (DON) stated she expected staff
was a referral for podiatry, she would expect the resident's name to be put on the Podiatrist's list to be seen at the next visit, unless it was urgent and then they should check to see where they could refer the resident to.
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Bettendorf Health Care Center 2730 Crow Creek Road Bettendorf, IA 52722
directed, in part: The facility will assure that each resident receives care and services for the
dialysis treatments received at a certified dialysis facility.
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Bettendorf Health Care Center 2730 Crow Creek Road Bettendorf, IA 52722
member cannot provide what the resident desires, the appropriate personnel should be notified.
- Identify yourself and call the resident by name.
- Listen to the resident's request and respond accordingly.
Inform the resident if you cannot meet the need and assure him/her that you will notify the appropriate personnel.
- Inform the appropriate personnel of the resident's need.
- Do not promise something you cannot deliver.
- If assistance is needed with a procedure, summon help by using the call light.
Stay with the resident until help arrives.
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Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.
Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.
Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.