Complaint Investigation

Arcadia Retirement Residence

November 21, 2025 · Honolulu, HI · 1434 Punahou Street

Citations 1

CMS Rating 5/5

Beds 91

Provider ID 125014

Healthcare Facility

Arcadia Retirement Residence

Honolulu, HI · View full profile →

Inspection Summary

ARCADIA RETIREMENT RESIDENCE in HONOLULU, HI — inspection on November 21, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0550

Resident Rights Deficiencies

Potential for More Than Minimal Harm

prohibiting recording without consent, and confirmed she did not request consent from R36 or determine whether R36 was aware that a video was taken. RN33 stated the facility counseled her for violating the video-recording protocol and protections related to resident dignity.Review of RN33's Counseling Memo, dated 10/17/25, documented that the facility concluded RN33 made a video recording of a resident without consent and inappropriately instructed another RN to share the unauthorized video with others, violating protocols regarding privacy, documentation, and the protection of resident dignity.

Review of the facility's policy and procedure HIPAA (Health Insurance Portability and Accounting Act) Audio, Photography and Video Recording Policy, last approved on 08/2022, documented unless authorized by specific facility staff members, Audio Recordings and/or Photography of Persons Served by Workforce Members and Guests are not permitted under the following circumstances:.During treatment or any type of care being provided to Persons Served.To document behavior, or conditions or any environmental condition of Persons Served.For research purposes or other purposes that violated the HIPAA Privacy Rules and/or State and Federal regulations.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?

F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.

Were these violations corrected?

Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.

How often do nursing home inspections happen?

CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.

What should families do about these violations?

Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in HONOLULU, HI, (5) Report new concerns to state authorities.

Where can I see the full inspection report?

Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from ARCADIA RETIREMENT RESIDENCE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.

Arcadia Retirement Residence

Inspection Findings

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