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Hilo Benioff Medical Center is a 4-star rated nursing home in Hilo, HI with 52 beds. CMS sub-ratings: health inspections 3/5, staffing 5/5, quality measures 2/5.

The facility has 33 health violations on record. Federal fines total $23,783 across 3 enforcement actions. Most recent inspection: February 7, 2025.

Data synthesized from CMS.gov and Hawaii public inspection records. Reviewed by Christopher F. Nesbitt, Sr., NR-EMT & BU-trained Paralegal.

Inspection History Overview

Data current as of May 6, 2026 · Source: CMS Provider Data

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Detailed Inspection Reports

Notice: These are official CMS inspection narratives containing detailed regulatory findings. This information is not available in searchable format anywhere else online.

Complaint Investigation

Fines and Penalties by Year

2022 1 penalties totaling $11,928

$11,928

Fine

2021 1 penalties totaling $11,855

$11,855

Fine

2018 1 penalties totaling $0

$0

Payment Denial

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Health Violations by Year

2025 1 violations

Tag 0600 E Feb 7, 2025

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: Mar 24, 2025

2024 1 violations

Tag 0880 D Jan 11, 2024

Provide and implement an infection prevention and control program.

✓ Corrected: Jan 26, 2024

2022 7 violations

Tag 0551 D Oct 24, 2022

Give the resident's representative the ability to exercise the resident's rights.

✓ Corrected: Dec 16, 2022
Tag 0656 D Oct 24, 2022

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Dec 16, 2022
Tag 0657 D Oct 24, 2022

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: Dec 16, 2022
Tag 0689 G Oct 24, 2022

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Dec 16, 2022
Tag 0761 D Oct 24, 2022

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Dec 16, 2022
Tag 0804 E Oct 24, 2022

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

✓ Corrected: Dec 16, 2022
Tag 0842 D Oct 24, 2022

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Dec 16, 2022

2021 5 violations

Tag 0685 D Oct 28, 2021

Assist a resident in gaining access to vision and hearing services.

✓ Corrected: Dec 16, 2021
Tag 0688 D Oct 28, 2021

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

✓ Corrected: Dec 16, 2021
Tag 0692 G Oct 28, 2021

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: Dec 16, 2021
Tag 0700 D Oct 28, 2021

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

✓ Corrected: Dec 16, 2021
Tag 0759 D Oct 28, 2021

Ensure medication error rates are not 5 percent or greater.

✓ Corrected: Dec 16, 2021

2020 1 violations

Tag 0880 D Oct 1, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Dec 14, 2020

2019 9 violations

Tag 0640 D Dec 20, 2019

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

✓ Corrected: Feb 14, 2020
Tag 0684 D Dec 20, 2019

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Feb 14, 2020
Tag 0686 D Dec 20, 2019

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Feb 14, 2020
Tag 0725 D Dec 20, 2019

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

✓ Corrected: Feb 14, 2020
Tag 0726 D Dec 20, 2019

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

✓ Corrected: Feb 14, 2020
Tag 0761 D Dec 20, 2019

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Feb 14, 2020
Tag 0812 F Dec 20, 2019

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Feb 14, 2020
Tag 0880 D Dec 20, 2019

Provide and implement an infection prevention and control program.

✓ Corrected: Feb 14, 2020
Tag 0883 E Dec 20, 2019

Develop and implement policies and procedures for flu and pneumonia vaccinations.

✓ Corrected: Feb 14, 2020

2018 6 violations

Tag 0578 D Nov 16, 2018

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

✓ Corrected: Jan 25, 2019
Tag 0600 G Nov 16, 2018

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: Jan 25, 2019
Tag 0726 D Nov 16, 2018

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

✓ Corrected: Jan 25, 2019
Tag 0761 D Nov 16, 2018

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Jan 25, 2019
Tag 0812 E Nov 16, 2018

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Jan 25, 2019
Tag 0842 D Nov 16, 2018

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Jan 25, 2019

2017 3 violations

Tag 0280 D Oct 20, 2017

Allow residents the right to participate in the planning or revision of care and treatment.

✓ Corrected: Jan 3, 2018
Tag 0314 D Oct 20, 2017

Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

✓ Corrected: Jan 3, 2018
Tag 0371 F Oct 20, 2017

Store, cook, and serve food in a safe and clean way.

✓ Corrected: Jan 3, 2018

Frequently Asked Questions About Hilo Benioff Medical Center

What violations has Hilo Benioff Medical Center received?
Hilo Benioff Medical Center has 33 health and safety violation(s) documented by CMS inspections. All violation data comes from official Medicare inspection reports and is updated regularly from government sources.
What is the quality rating of Hilo Benioff Medical Center?
Hilo Benioff Medical Center has a 4-star rating out of 5 from CMS. This is an above-average rating, indicating better quality care compared to most nursing homes. The rating is based on health inspections, staffing levels, and quality measures.
When was Hilo Benioff Medical Center last inspected?
Inspection reports are documented by state survey agencies and the Centers for Medicare & Medicaid Services (CMS). Reports typically lag 2-3 months behind the actual inspection date. Visit the facility's full profile page for detailed violation information and inspection history.
Is Hilo Benioff Medical Center safe?
Safety at Hilo Benioff Medical Center should be evaluated based on multiple factors: the facility's CMS rating, recent violation history, and personal visits. We recommend reviewing the complete inspection history, speaking with current residents and families, consulting healthcare professionals, and visiting in person before making placement decisions.
How do I contact Hilo Benioff Medical Center?
Phone: (808) 932-3000. Address: 1190 Waianuenue Avenue, Hilo, HI. For visiting hours and admission information, call the facility directly.
What services does Hilo Benioff Medical Center offer?
Hilo Benioff Medical Center is a skilled nursing facility with 52 beds. The facility accepts Medicare and Medicaid. For specific services like rehabilitation, memory care, or short-term recovery, contact the facility directly.
What are better facilities near Hilo, HI?
Compare Hilo Benioff Medical Center with other nursing homes in Hilo, HI on our facilities page. Filter by star rating, bed count, and recent inspection results to find the best match for your needs.

Compare Nursing Homes in Hilo, HI

Facility Rating Violations Beds
Hilo Benioff Medical Center (this facility) ★★★★☆ 33 52
Yukio Okutsu State Veterans Home ★★★★☆ 56 95
Hale Anuenue Restorative Care ★★★☆☆ 62 120
Legacy Hilo Rehabilitation & Nursing Center ★★★☆☆ 71 100
Life Care Center Of Hilo ★★★☆☆ 75 252

Editorial Standards & Data Oversight

Data Source: This report is based on official public inspection records from the Centers for Medicare & Medicaid Services (CMS) Provider Data Catalog.

Editorial Process: Content generated using AI to synthesize complex regulatory data, then reviewed and verified for accuracy by our editorial team.

Professional Review: All content undergoes standards and compliance oversight by Christopher F. Nesbitt, Sr., Nationally Registered EMT & BU-trained Paralegal, using professional regulatory data auditing protocols.

Last verified: February 7, 2025 | Our methodology | Editorial standards | Report an error

This page is maintained by NursingHomeNews.org and is not affiliated with Hilo Benioff Medical Center.

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