Complaint Investigation

Douglasville Center For Nursing And Healing Llc

October 30, 2025 · Douglasville, GA · 4028 Hwy 5

Citations 1

CMS Rating 1/5

Beds 246

Provider ID 115273

Healthcare Facility

Douglasville Center For Nursing And Healing Llc

Douglasville, GA · View full profile →

Inspection Summary

Douglasville Center for Nursing and Healing LLC in DOUGLASVILLE, GA — inspection on October 30, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0684

Quality of Life and Care Deficiencies

Actual Harm

R1 had not been sent to the hospital. RN BB stated that the LPN AA reported to her that she had made numerous calls to the physician and nurse practitioner with no reply. RN BB stated there were two x-rays in the chart: one showing no fractures but not imaging the femur, and the second showing the femur with a displaced fracture, received on 8/24/2025 at 2:37 pm by fax machine, with NP signature stating to send R1 out.Interview on 10/29/2025 at 9:52 am with NP DD revealed that she was not in the facility on 8/24/2025, but she was notified of R1's fall when it occurred. NP DD stated that she ordered X-rays and instructed the nurse to notify the on-call physician, as she was not on call.

She revealed that on 8/25/2025, she reviewed the X-ray report and dated it 8/24/2025. NP DD revealed she assessed R1 on the morning of 8/25/2025, and R1 was in excruciating pain, and she was sent out to the hospital on Monday morning, 8/25/2025.Phone interview on 10/29/2025 at 1:30 pm with the Medical Director (MD) EE of R1 who revealed that his policy on any fall or injury in the facility would be to order an X-ray if required and await the results prior to immediately sending out, unless the resident was assessed and had pain, tenderness then he expected the resident to be sent out immediately if injured.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?

F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.

Were these violations corrected?

Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.

How often do nursing home inspections happen?

CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.

What should families do about these violations?

Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in DOUGLASVILLE, GA, (5) Report new concerns to state authorities.

Where can I see the full inspection report?

Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Douglasville Center for Nursing and Healing LLC or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.

Douglasville Center For Nursing And Healing Llc

Inspection Findings

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