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Complaint Investigation

Riverside Health Care Center

October 28, 2025 · Covington, GA · 5100 West St Nw
Citations 2
CMS Rating 1/5
Beds 159
Provider ID 115375
Healthcare Facility
Riverside Health Care Center
Covington, GA  ·  View full profile →
Inspection Summary

RIVERSIDE HEALTH CARE CENTER in COVINGTON, GA — inspection on October 28, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0656
Resident Assessment and Care Planning Deficiencies
Actual Harm

two person assist.

The DON further stated her expectations are that the Kardex should match the care plan and when a fall occurs the care plan should be updated immediately.In an interview on 10/28/2025 at 12:38 pm with the Administrator stated she expects the staff to follow the care plans and the Kardex.[Cross Reference - F-F689]

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

10/28/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Riverside Health Care Center

5100 West St NW Covington, GA 30014

SUMMARY STATEMENT OF DEFICIENCIES

During the interview it was disclosed that the DON expects for the nursing staff to follow the residents plan of care when care is provided. [Cross Reference - F-F656]

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in COVINGTON, GA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from RIVERSIDE HEALTH CARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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