CONSULATE HEALTH CARE OF WINTER HAVEN

πŸ“ 2701 LAKE ALFRED RD, winter-haven, FL 33881 πŸ“ž 8632985000 πŸ›οΈ 120 beds

Overall Rating

⭐
1/5

Health Inspection

⭐
1/5

Staffing

⭐⭐⭐
3/5

Quality Measures

⭐⭐
2/5

Inspection History Overview

105
Total Violations
8 years of data
$133,259
Total Fines
12 penalties
6
Inspections
Since 2014
21
Quality Metrics
Tracked measures

Health Violations by Year

2025 24 violations

Tag 0550 D Apr 10, 2025

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: May 10, 2025
Tag 0554 D Apr 10, 2025

Allow residents to self-administer drugs if determined clinically appropriate.

βœ“ Corrected: May 10, 2025
Tag 0580 D Apr 10, 2025

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: May 10, 2025
Tag 0584 E Apr 10, 2025

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: May 10, 2025
Tag 0585 E Apr 10, 2025

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

βœ“ Corrected: May 10, 2025
Tag 0645 E Apr 10, 2025

PASARR screening for Mental disorders or Intellectual Disabilities

βœ“ Corrected: May 10, 2025
Tag 0656 E Apr 10, 2025

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: May 10, 2025
Tag 0657 D Apr 10, 2025

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: May 10, 2025
Tag 0677 E Apr 10, 2025

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: May 10, 2025
Tag 0684 D Apr 10, 2025

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: May 10, 2025
Tag 0688 D Apr 10, 2025

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

βœ“ Corrected: May 10, 2025
Tag 0690 D Apr 10, 2025

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

βœ“ Corrected: May 10, 2025
Tag 0692 D Apr 10, 2025

Provide enough food/fluids to maintain a resident's health.

βœ“ Corrected: May 10, 2025
Tag 0695 D Apr 10, 2025

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: May 10, 2025
Tag 0740 D Apr 10, 2025

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

βœ“ Corrected: May 10, 2025
Tag 0755 D Apr 10, 2025

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

βœ“ Corrected: May 10, 2025
Tag 0759 E Apr 10, 2025

Ensure medication error rates are not 5 percent or greater.

βœ“ Corrected: May 10, 2025
Tag 0842 D Apr 10, 2025

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: May 10, 2025
Tag 0851 F Apr 10, 2025

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

βœ“ Corrected: May 6, 2025
Tag 0867 F Apr 10, 2025

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

βœ“ Corrected: May 10, 2025

2023 13 violations

Tag 0554 D Jul 13, 2023

Allow residents to self-administer drugs if determined clinically appropriate.

βœ“ Corrected: Aug 13, 2023
Tag 0558 D Jul 13, 2023

Reasonably accommodate the needs and preferences of each resident.

βœ“ Corrected: Aug 13, 2023
Tag 0584 E Jul 13, 2023

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Aug 13, 2023
Tag 0640 D Jul 13, 2023

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

βœ“ Corrected: Aug 13, 2023
Tag 0641 D Jul 13, 2023

Ensure each resident receives an accurate assessment.

βœ“ Corrected: Aug 13, 2023
Tag 0644 D Jul 13, 2023

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

βœ“ Corrected: Aug 13, 2023
Tag 0684 D Jul 13, 2023

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Aug 13, 2023
Tag 0695 D Jul 13, 2023

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Aug 13, 2023
Tag 0698 D Jul 13, 2023

Provide safe, appropriate dialysis care/services for a resident who requires such services.

βœ“ Corrected: Aug 13, 2023
Tag 0757 D Jul 13, 2023

Ensure each resident’s drug regimen must be free from unnecessary drugs.

βœ“ Corrected: Aug 13, 2023
Tag 0759 D Jul 13, 2023

Ensure medication error rates are not 5 percent or greater.

βœ“ Corrected: Aug 13, 2023
Tag 0880 E Jul 13, 2023

Provide and implement an infection prevention and control program.

βœ“ Corrected: Aug 13, 2023
Tag 0925 E Jul 13, 2023

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

βœ“ Corrected: Aug 13, 2023

2022 4 violations

Tag 0689 D Dec 1, 2022

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Jan 1, 2023
Tag 0842 D Dec 1, 2022

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Jan 1, 2023
Tag 0610 D Jun 21, 2022

Respond appropriately to all alleged violations.

βœ“ Corrected: Jul 21, 2022
Tag 0755 D Jun 21, 2022

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

βœ“ Corrected: Jul 21, 2022

2021 11 violations

Tag 0584 D Jul 1, 2021

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Aug 1, 2021
Tag 0585 D Jul 1, 2021

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

βœ“ Corrected: Aug 1, 2021
Tag 0622 D Jul 1, 2021

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

βœ“ Corrected: Aug 1, 2021
Tag 0684 D Jul 1, 2021

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Aug 1, 2021
Tag 0698 D Jul 1, 2021

Provide safe, appropriate dialysis care/services for a resident who requires such services.

βœ“ Corrected: Aug 1, 2021
Tag 0804 D Jul 1, 2021

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

βœ“ Corrected: Aug 1, 2021
Tag 0812 E Jul 1, 2021

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Aug 1, 2021
Tag 0842 D Jul 1, 2021

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Aug 1, 2021
Tag 0867 D Jul 1, 2021

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

βœ“ Corrected: Sep 30, 2021
Tag 0578 J Jan 22, 2021

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

βœ“ Corrected: Feb 16, 2021
Tag 0921 D Jan 22, 2021

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

2020 2 violations

Tag 0689 D Oct 15, 2020

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Nov 16, 2020
Tag 0880 D Jun 25, 2020

Provide and implement an infection prevention and control program.

βœ“ Corrected: Jul 21, 2020

2019 35 violations

Tag 0925 D Dec 18, 2019

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

βœ“ Corrected: Jan 18, 2020
Tag 0561 D Sep 27, 2019

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

βœ“ Corrected: Oct 11, 2019
Tag 0565 D Sep 27, 2019

Honor the resident's right to organize and participate in resident/family groups in the facility.

βœ“ Corrected: Oct 11, 2019
Tag 0656 D Sep 27, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Oct 11, 2019
Tag 0657 E Sep 27, 2019

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Oct 11, 2019
Tag 0689 G Sep 27, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Oct 11, 2019
Tag 0690 D Sep 27, 2019

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

βœ“ Corrected: Oct 11, 2019
Tag 0698 D Sep 27, 2019

Provide safe, appropriate dialysis care/services for a resident who requires such services.

βœ“ Corrected: Oct 11, 2019
Tag 0756 D Sep 27, 2019

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

βœ“ Corrected: Oct 11, 2019
Tag 0760 E Sep 27, 2019

Ensure that residents are free from significant medication errors.

βœ“ Corrected: Oct 11, 2019
Tag 0880 E Sep 27, 2019

Provide and implement an infection prevention and control program.

βœ“ Corrected: Oct 11, 2019
Tag 0881 E Sep 27, 2019

Implement a program that monitors antibiotic use.

βœ“ Corrected: Oct 11, 2019
Tag 0686 D Aug 12, 2019

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: Aug 23, 2019
Tag 0773 D Aug 12, 2019

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

βœ“ Corrected: Aug 23, 2019
Tag 0777 G Aug 12, 2019

Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.

βœ“ Corrected: Aug 23, 2019
Tag 0725 E Jul 9, 2019

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

βœ“ Corrected: Aug 2, 2019
Tag 0732 D Jul 9, 2019

Post nurse staffing information every day.

βœ“ Corrected: Aug 2, 2019
Tag 0759 E Jul 9, 2019

Ensure medication error rates are not 5 percent or greater.

βœ“ Corrected: Aug 2, 2019
Tag 0761 D Jul 9, 2019

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Aug 2, 2019
Tag 0880 E Jul 9, 2019

Provide and implement an infection prevention and control program.

βœ“ Corrected: Aug 2, 2019

2018 3 violations

Tag 0610 D Jun 4, 2018

Respond appropriately to all alleged violations.

βœ“ Corrected: Jun 27, 2018
Tag 0580 D Apr 20, 2018

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: May 20, 2018
Tag 0842 D Apr 20, 2018

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: May 20, 2018

2017 13 violations

Tag 0697 D Dec 28, 2017

Provide safe, appropriate pain management for a resident who requires such services.

βœ“ Corrected: Jan 24, 2018
Tag 0908 F Dec 28, 2017

Keep all essential equipment working safely.

βœ“ Corrected: Jan 24, 2018
Tag 0241 D Nov 6, 2017

Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

βœ“ Corrected: Dec 1, 2017
Tag 0425 D Nov 6, 2017

Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

βœ“ Corrected: Dec 1, 2017
Tag 0156 D Sep 22, 2017

Give residents a notice of rights, rules, services and charges.

βœ“ Corrected: Oct 21, 2017
Tag 0244 E Sep 22, 2017

Listen to the resident groups and act on their complaints and suggestions that affect resident care and life.

βœ“ Corrected: Oct 21, 2017
Tag 0246 D Sep 22, 2017

Reasonably accommodate the needs and preferences of each resident.

βœ“ Corrected: Oct 21, 2017
Tag 0250 D Sep 22, 2017

Provide medically-related social services to help each resident achieve the highest possible quality of life.

βœ“ Corrected: Oct 21, 2017
Tag 0323 D Sep 22, 2017

Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

βœ“ Corrected: Oct 21, 2017
Tag 0332 D Sep 22, 2017

Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.

βœ“ Corrected: Dec 1, 2017
Tag 0333 D Sep 22, 2017

Ensure that residents are safe from serious medication errors.

βœ“ Corrected: Oct 21, 2017
Tag 0441 D Sep 22, 2017

Have a program that investigates, controls and keeps infection from spreading.

βœ“ Corrected: Dec 1, 2017
Tag 0520 D Sep 22, 2017

Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.

βœ“ Corrected: Dec 1, 2017

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2022 4 penalties totaling $12,127

$2,797
Fine
November 15, 2022
$6,293
Fine
October 24, 2022
$2,043
Fine
March 7, 2022
$994
Fine
February 28, 2022
Average: $3,032 | Range: $994 - $6,293

2021 3 penalties totaling $43,863

$10,394
Fine
July 1, 2021
$650
Fine
May 17, 2021
$32,819
Fine
January 22, 2021
Average: $14,621 | Range: $650 - $32,819

2020 1 penalties totaling $3,250

$3,250
Fine
June 25, 2020
Average: $3,250 | Range: $3,250 - $3,250

2019 2 penalties totaling $52,299

$52,299
Fine
May 13, 2019
$0
Payment Denial
May 13, 2019
Average: $26,150 | Range: $0 - $52,299

2018 1 penalties totaling $3,065

$3,065
Fine
April 20, 2018
Average: $3,065 | Range: $3,065 - $3,065

2017 1 penalties totaling $18,655

$18,655
Fine
September 22, 2017
Average: $18,655 | Range: $18,655 - $18,655

Fire Safety Deficiencies

Unknown Date

No description available

Inspection Survey Reports

Health

July 13, 2023
0.00

Health

December 1, 2022
0.00

Health

June 21, 2022
0.00

Health

July 1, 2021
0.00

Health

January 22, 2021
0.00

Health

September 27, 2019
0.00

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Ownership Information

For profit - Corporation
Independent (Not part of a chain)
105998
105998
8632985000
Polk

Historical Ownership Records

August 25, 2025
Organization
August 25, 2025
Organization
August 25, 2025
Organization