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Complaint Investigation

Vivo Healthcare Gandy

January 30, 2026 · Tampa, FL · 4610 S Manhattan Ave
Citations 5
CMS Rating 2/5
Beds 160
Provider ID 105491
Healthcare Facility
Vivo Healthcare Gandy
Tampa, FL  ·  View full profile →
Inspection Summary

Vivo Healthcare Gandy in TAMPA, FL — inspection on January 30, 2026.

Found 5 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0585
Resident Rights Deficiencies

skills include speaking to others in a way they can understand and active listening and observation of

resident is provided in a form and manner that the resident can access and understand, including a

including temporary staff, on how to communicate and deliver care for the resident.

Direct care staff will be trained on effective communication that reflects the needs of the resident population and needs of the staff and will correspond with the Facility Assessment. A review of the facility's Resident and Family grievances policy dated revised 01/2026, revealed: . 'Prompt efforts to resolve' include the facility acknowledgment of a complaint/grievance and actively working toward resolution of that complaint/grievance.

The facility Social Services Director has been designated as the Grievance Official and can be reached at [SSD Contact Number].

The facility will make prompt efforts to resolve grievances.

105491 01/30/2026

Vivo Healthcare Gandy 4610 S Manhattan Ave Tampa, FL 33611

DCF on [DATE] at 2:50 p.m.

She stated she notified AHCA on [DATE] at 3:59 p.m.

The NHA stated, I

On [DATE] at 11:30 a.m. an interview was conducted with the RDCS.

She confirmed there were no

events.

She stated the NHA should have filed reports in the required timeframes.

She stated if the NHA could not do it for one reason or another, another staff member could submit the report.

105491 01/30/2026

Vivo Healthcare Gandy 4610 S Manhattan Ave Tampa, FL 33611

purpose of your position is to direct the day-to-day functions of the Facility in accordance with

responsibilities included:-Review resident complaints and grievances and make written reports of

105491 01/30/2026

Vivo Healthcare Gandy 4610 S Manhattan Ave Tampa, FL 33611

violations anonymously without fear of retribution and that ensures the integrity of the reports.Policy

or compliance professional at any time.2.

The facility has a designated contact person to which

contact information, or location of contact information).3.

This facility has a (hotline number, intranet application, drop box, etc.) for reporting suspected violations anonymously, without fear of retribution.4.

Information related to reporting compliance violations is posted (insert locations).

Training shall be provided on a regular basis, not less than upon orientation and annually, to remind individuals of the reporting system, what to report, timeframes for reporting, and how to report.5.

All information pertaining to a report will be kept confidential within the law.

Anyone who reports a violation or suspected violation in good faith shall not be harassed, reprimanded, or discriminated against in any way.6.

Employees with knowledge of a violation or suspected violation of the compliance program's standards, policies, and procedures are required to report it immediately.

Staff who knowingly fail to report a violation shall be subject to disciplinary action, up to and including termination.7.

Should any person have questions regarding compliance with state or federal laws, they should immediately seek clarification from the compliance officer, a supervisor, or through the facility hotline and/or web reporting.8.

Once a report is received, an investigation will be conducted to determine whether a substantial violation or opportunity for improvement exists.

Corrective actions will be implemented as necessary.9.

The compliance and ethics program contact person shall follow up with those individuals making a report, except in those instances where the report was made anonymously.10.

All reports will be tracked for purposes of QAPI and evaluating the effectiveness of the compliance and ethics program.

Documentation shall be maintained for a minimum of three years by (insert job title).

105491 01/30/2026

Vivo Healthcare Gandy 4610 S Manhattan Ave Tampa, FL 33611

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visitors of transmission-based precautions . 13) Resident/ Family/Visitor Education and Screening:

notify the nursing staff. D) Passive screening, such as signs, are posted in the facility to alert family

the following: . 5 e) Keep delivery devices covered when not in use.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in TAMPA, FL, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Vivo Healthcare Gandy or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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