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Complaint Investigation

Harbour Health Center

December 30, 2025 · Port Charlotte, FL · 23013 Westchester Blvd
Citations 1
CMS Rating 2/5
Beds 104
Provider ID 105538
Healthcare Facility
Harbour Health Center
Port Charlotte, FL  ·  View full profile →
Inspection Summary

HARBOUR HEALTH CENTER in PORT CHARLOTTE, FL — inspection on December 30, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0842
Resident Assessment and Care Planning Deficiencies
Potential for More Than Minimal Harm

orders for Resident #1 had been shredded.

She said sometime around July an Interim Director of Nursing (DON) told her there would be no paper charts going forward and told her to shred the residents' records.

Staff B said she shredded residents' records from July 2025 through October 2025 until the Administrator told her not to shred residents' records.

She said there was no record of the medical records that were destroyed.On 12/30/25 at 2:30 p.m., in an interview the Director of Nursing (DON) said that she could not find any documentation or evidence that the nurse called the physician to verify Resident #1's admission orders.

She said no progress note was written and Medical Record Coordinator Staff B shredded Resident #1's original hospital discharge orders.

The DON said it was not the facility's current practice to shred residents' medical records.

She said a prior interim DON had asked Staff B to shred the documents.On 12/30/25 at 4:30 p.m., in an interview, the Administrator said he was not aware until today that medical records were being shredded.

Staff B told him she was following orders. He said, Shredding medical records is not our practice.

The Administrator said they have to look at proper destruction procedures and the whole medical record retention process.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in PORT CHARLOTTE, FL, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from HARBOUR HEALTH CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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