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Complaint Investigation

Treasure Isle Care Center

Inspection Date: March 4, 2025
Total Violations 1
Facility ID 105408
Location NORTH BAY VILLAGE, FL

Inspection Findings

F-Tag F880

F-F880 Infection Prevention & Control was cited.

Review of the Quality Assurance and Performance Improvement (QAPI) Committee Meeting Sign-in Sheets dated 12/31/24, 01/30/25 and 02/27/25: documented the facility had a QAA Committee meeting monthly. Attendees included: Administrator, Medical Director, Director of Nursing (DON) and other department heads.

Interview with the Administrator on 03/04/2025 at 11:15 AM. He revealed the QAPI (Quality Assurance and Performance Improvement) meetings are held on the last Thursday of each month or as needed. He stated that QAPI committee members are Administrator, Director of Nursing, Assistant Director of Nursing, Infection Preventionist, Risk Manager, Staff Development Coordinator, Clinical Reimbursement Director, Program Manager, Maintenance Director, Housekeeping/Laundry Supervisor, Social Services Director, Activity Director, Food Service Manager, Business Office Manager, Admissions Coordinator, Medical Records, Pharmacy, Registered Dietitian and Unit Managers. He stated, The purpose of the QAPI committee is to make sure that we are doing everything in our power so that to ensure quality care and the systems are remaining function and to identify anything we can improve where we failed. Where we identify failures, we will implement a plan to correct and follow-up biweekly.

FORM CMS-2567 (02/99) Event ID: Facility ID: If continuation sheet Previous Versions Obsolete Page 3 of 10 105408 Department of Health & Human Services Printed: 09/07/2025 Form Approved OMB Centers for Medicare & Medicaid Services No. 0938-0391

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A. Building 105408 B. Wing 03/04/2025

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Treasure Isle Care Center 1735 N Treasure Drive North Bay Village, FL 33141

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.

(X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0880 Provide and implement an infection prevention and control program.

Level of Harm - Minimal harm or **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 39177 potential for actual harm Based on observations records reviewed and interview , used the facility failed to implement infection Residents Affected - Some prevention and control practices; as evidence by several observations revealed residents' rooms were cluttered, had open food items, spoiled food items, linen observed on floor, dirty bathroom and showers, urinal on floor with urine seen from hallway, soiled gauze pads observed on resident's nightstand, used syringe, suction tubing and disposable gown on top of residents' wardrobe, staff failure to wear Personal Protective Equipment (PPE), drainage bag for indwelling catheter on floor, empty food container in residents' room swarmed with flies, soiled floors and trash on floors, increasing the potential for the contracting and spreading of diseases.

The findings include.

On 03/03/2025 starting at 7:10 AM, during observational tour of the facility; infection prevention and control concerns identified included but not limited to several residents' rooms were noted unorganized, cluttered, dirty bathrooms, soiled floors, dirty bathrooms, linen on floors and open food items in residents' rooms. (Photographic Evidence)

Observation on 03/03/2025 at 7:35 AM, in the room that resident numbers 6,7 and 8 reside revealed open food items, empty food container swarmed with flies, open milk, rotten mango with flies, open crackers, box

on the floor with open cookies, urinals on the floor and dirty bathroom. (Photographic Evidence)

On 03/03/2025 at 11:47 AM, Resident #7 was not in the room, open milk containers, an unwrapped sandwich, empty food container with flies and other items were observed on the over bed table. (Photographic Evidence).

On 03/03/2025 at 7:38 AM the floor in Room # 21 was noted soiled with brown stains and trash on the floor.

On 03/03/2025 at 11:46 AM, a urinal with urine in room [ROOM NUMBER] was visible from the hallway. (Photographic Evidence)

On 03/03/2025 at 11:47 AM the floor in room [ROOM NUMBER] was still soiled and had trash on the floor. (Photographic Evidence)

On 03/03/2025 at 11:39 AM, linen was observed on the floor visible from hallway.

Observation on 03/03/2025 at 8:18 AM, uncovered linen noted on a chair falling to the floor that was soiled and had trash.

Observation on 03/03/2025 at 11:56 AM, the floor was still soiled and had trash.(Photographic evidence)

Resident #9

FORM CMS-2567 (02/99) Event ID: Facility ID: If continuation sheet Previous Versions Obsolete Page 4 of 10 105408 Department of Health & Human Services Printed: 09/07/2025 Form Approved OMB Centers for Medicare & Medicaid Services No. 0938-0391

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A. Building 105408 B. Wing 03/04/2025

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Treasure Isle Care Center 1735 N Treasure Drive North Bay Village, FL 33141

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.

(X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0880 On 03/03/2025 at 7:45 AM, Resident # 9 was observed in bed awake and alert, with Tracheostomy in place and feeding infusing via Gastronomy Tube (G-Tube). There were soiled gauze pads on the resident's Level of Harm - Minimal harm or bedside table and an open packet of unused gauze pads. There were flies in the room and on the gauze potential for actual harm pads. (Photographic Evidence)

Residents Affected - Some Observation on 03/03/25 at 8:18 AM, Resident # 9 was awake in bed and waved when greeted, the soiled gauze pads and the open packet of unused gauze pads were still on the bedside table; and flies were noted

in the room. (Photographic Evidence)

Observation on 03/03/2025 at 12:10 PM, the soiled gauze pads had flies and open packet with the unused gauze pads were on Resident #9's bedside table. (Photographic Evidence)

Observation on 03/04/2025 at 7:57 AM, Resident # 9 was awake in bed. The soiled gauze pads had flies and

an open packet of gauze pads from the day prior were still on the bedside table. (Photographic Evidence)

Review of Resident # 9's clinical records documented the resident was readmitted to the facility on [DATE REDACTED]. Clinical diagnoses include but not limited to Acute and Chronic Respiratory Failure with Hypoxia. Review of Resident # 9's 14-day Admission assessment dated [DATE REDACTED], revealed the resident requires Tracheostomy care. Nutritional Approach indicate the resident requires use of a feeding tube and therapeutic diet.

Resident #10

On 03/03/2025 at 7:46 AM Resident # 10 was asleep in bed, the drainage bag for the indwelling catheter was observed on the floor.

On 03/03/2025 at 12:10 PM, Resident #10 who is under Enhanced Barrier Precautions (EBP) was being provided hygiene care by Certified Nursing Assistants (CNAs) Staff N, and Staff O; both CNAs were only wearing gloves but no gown as is required.

Observation on 03/04/2025 at 7:58 AM, Resident #10 was asleep in bed, the drainage bag for the indwelling catheter was on the floor in a grocery bag. (Photographic Evidence)

Review of Resident #10's clinical records revealed the resident was initially admitted to the facility on [DATE REDACTED] and readmitted on [DATE REDACTED]. Clinical diagnoses include but not limited to Paraplegia, Bacteriuria, Seizure Disorder and Unspecified psychosis not due to a substance or known physiological condition. Resident #10's Care Plan indicate the resident requires Enhanced Barrier Precautions related to presence of a chronic wound and/or indwelling medical devices. Resident uses a Urinary catheter with risk for infection and/or complications: If rejection of care is noted, discuss with resident preferences for time or routine changes in daily activities and honor if within reasonableness.

Interview on 03/04/2025 at 8:32 AM with Staff O, CNA, regarding the required PPE that should be worn when providing care for residents such as Resident # 10 who is under EBP due to an indwelling catheter. Staff N, CNA acknowledged she was only wearing gloves and stated: I should wear gloves and gown when giving care for residents on Enhanced Barrier Precaution at all times.

FORM CMS-2567 (02/99) Event ID: Facility ID: If continuation sheet Previous Versions Obsolete Page 5 of 10 105408 Department of Health & Human Services Printed: 09/07/2025 Form Approved OMB Centers for Medicare & Medicaid Services No. 0938-0391

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A. Building 105408 B. Wing 03/04/2025

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Treasure Isle Care Center 1735 N Treasure Drive North Bay Village, FL 33141

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.

(X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0880 Interview on 03/04/2025 at 8:09 AM, Staff D, Registered Nurse (RN was shown the identified concerns that included the soiled gauze pads and the open packet with unused gauze pads left on Resident # 9's bedside Level of Harm - Minimal harm or table that had been there since the day prior. Staff D, RN was shown the grocery bag with Resident # 10's potential for actual harm catheter bag on the floor, the used syringe, the suction tubing and the yellow gown on the top of the residents' wardrobe. Staff D, RN acknowledged the concerns. Residents Affected - Some

Interview on 03/04/2025 at 08:11 AM with CNAs Staff L and Staff P regarding the urinal on the floor the day prior, they revealed it should not have been there because of privacy and infection control.

On 03/04/2025 at 8:40 AM Staff J, Licensed Practical Nurse (LPN) was shown pictures of some identified infection concerns, She stated: The linen should never be on the floor and the rooms should be cleaned by housekeeping, when the resident food items are done the staff must toss it out and the milk must not be left to get warm because the resident can become sick, we try to encourage the residents to keep the rooms clutter free but they go out and bring more an that is a safety problem and infection control problem.

Interview on 03/04/2025 at 9:22 AM the Infection Control Preventionist was informed of the that infection control concerns identified. She indicated that staff gets confused with what Personal Protective Equipment

they should wear when providing direct care for residents on Enhance Barrier Precaution. When asked about some of the other identified concern related to specific residents using a resident centered approach, she was adamant that the residents are not compliant, are aggressive and will not cooperate. The Administrator joined the meeting and was apprised of the identified infection control and prevention that increased risk for pests and diseases.

On 03/04/2025 at 9:57 AM the Environmental Services Director revealed the floors are cleaned daily and as needed.

Review of the facility's Policy and Procedure topic titled: Infection Prevention and Control Program effective October 2021 indicate:

The Infection Prevention and Control Program is a comprehensive program that addresses detection, prevention and control of infections and communicable diseases among residents, visitors, volunteers, those individuals providing services under contractual agreement and personnel. The Infection Prevention and Control Program .

The goals of the Infection Prevention and Control Program are to:

a. Provision of a safe sanitary, and comfortable environment

b. Decrease the risk of infection and communicable diseases development and transmission to residents, volunteers, visitors, individuals providing services under a contractual arrangement and personnel.

c. Monitor for occurrence of infections and communicable diseases and implement appropriate prevention measures to reduce occurrences

d. Identify and correct problems relating to infection control and prevention practices.

FORM CMS-2567 (02/99) Event ID: Facility ID: If continuation sheet Previous Versions Obsolete Page 6 of 10 105408 Department of Health & Human Services Printed: 09/07/2025 Form Approved OMB Centers for Medicare & Medicaid Services No. 0938-0391

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A. Building 105408 B. Wing 03/04/2025

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Treasure Isle Care Center 1735 N Treasure Drive North Bay Village, FL 33141

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.

(X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0880 The facility's Policy For Enhance Barrier Precautions with effective April 2024 Indicate:

Level of Harm - Minimal harm or Enhanced Barrier Precautions (EBP) refers to an infection control intervention designed to reduce potential for actual harm transmission .that employ targeted gown and glove use during high contact resident activities .EBP is indicated for residents with any of the following . 2. Wounds and/ or indwelling medical devices even if the Residents Affected - Some resident is not known to be infected or colonized with a multi-drug-resistant organism.

FORM CMS-2567 (02/99) Event ID: Facility ID: If continuation sheet Previous Versions Obsolete Page 7 of 10 105408 Department of Health & Human Services Printed: 09/07/2025 Form Approved OMB Centers for Medicare & Medicaid Services No. 0938-0391

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A. Building 105408 B. Wing 03/04/2025

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Treasure Isle Care Center 1735 N Treasure Drive North Bay Village, FL 33141

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.

(X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0921 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 39177

Residents Affected - Some Based on observations, records reviewed and interviews the facility failed to ensure residents residing in the facility had a safe clean and clutter free environment; as evidenced by observations of several residents that included but not limited to: Resident #6, Resident #7, Resident #8, Resident #11 and Resident #12 call lights were not within the residents reach in the event immediate assistance is needed. (photographic evidence). 2)The facility failed to ensure residents' rooms were organized in a manner that provided a pest free and safe environment. 3} The facility failed to ensure emergency exits were clear and unobstructed. (photographic evidence)

The findings include:

On 03/03/2025 during multiple observations conducted between the hours 7:29 AM to 8:32 AM revealed call lights were out of reach for several residents that included but not limited to Resident # 4, Resident #6, Resident # 7, Resident # 8, Resident #11 and Resident # 12.

Observations on 03/03/2025 at 11:54 AM revealed call lights remained out of reach for several residents.

Observations on 03/04/2025 at 7:40 AM revealed call lights were out of reach for Resident # 4, Resident #6, Resident # 7, Resident # 8, Resident #11, Resident # 12 and several other residents.

Record review of the facility's policy and Procedure; Topic titled Physical Environment effective August 2024 -Item 5. Indicates: ensure an applicable working system is in place and within reach for the resident to summon assistance, including, but not limited to: Typical call light with cord, Manual call bell and Specialty call bell as needed.

Interview on 03/03/2025 at 7:34 AM Staff E, Certified Nursing Assistant (CNA) stated: the call light must be near the resident to call for help.

Interview on 03/03/2025 at 11:40 AM Staff K, CNA stated: I put the call lights on the bed rail or on the patient lap so they can call for help. I don't do it for all of them because some of them don't use it.

Interview on 03/04/2024 at 7:45 AM with Staff B, Licensed Practical Nurse (LPN). She stated: The call lights must be within reach for the resident and staff also family, I make rounds at start of shift to check, but sometimes the resident don't want the call light, and remove the call light and we have to keep explaining why they need it. Staff B was asked if she documented when a resident does not want the call light within reach, she stated, no.

On 03/03/2025 at 7:22 AM revealed Fire Exit Door #3 was obstructed by two wheelchairs and two recliners.

Observation on 03/03/2025 at 8:05 AM revealed Fire Exit Door #17 was blocked with a soiled linen bin and a clean linen bin. (photographic evidence)

FORM CMS-2567 (02/99) Event ID: Facility ID: If continuation sheet Previous Versions Obsolete Page 8 of 10 105408 Department of Health & Human Services Printed: 09/07/2025 Form Approved OMB Centers for Medicare & Medicaid Services No. 0938-0391

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A. Building 105408 B. Wing 03/04/2025

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Treasure Isle Care Center 1735 N Treasure Drive North Bay Village, FL 33141

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.

(X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0921 Observations on 03/03/2025 at 8:18 AM revealed Resident #4 in bed awake covered with a white blanket that was torn and shredded at that time the resident revealed she was cold. Level of Harm - Minimal harm or potential for actual harm During a second observation on 03/03/2025 at 11:56 AM Resident #4 was awake in bed covered with the torn white blanket. Residents Affected - Some

On 03/03/2025 at 8:19 AM observation revealed floor in room [ROOM NUMBER] soiled , red stains on floor, cup cover on floor.

Observation on 03/03/2025 at 11:54 AM floor in room [ROOM NUMBER] soiled and cup cover and straw observed on floor.

On 03/03/2025 at 11:57 AM Staff K, CNA was asked about the torn blanket. Staff K revealed the resident was cold and there were no additional blankets available.

Observations on 03/03/2025 and on 03/04/2025 room [ROOM NUMBER] was noted cluttered, floor soiled and open food items and rotted fruit swarmed with flies.

On 03/03/2025 and on 03/04/2025 flies were observed in Room numbers 106, 107, 108 and 109.

On 03/04/2025 at 8:15 AM Staff D, Registered Nurse (RN) was asked about the flies observed in rooms 106 to 109. Staff D acknowledged the concerns with the flies and revealed pest control services comes on a regular basis. Staff D revealed the emergency exit should not be blocked and she ensure the staff keep the area clear.

Interview on 03/04/2025 at 9:57 AM with the Environmental Services Director regarding the identified concerns and the photographs shown. She revealed it is hard for the staff to remove the soiled linen without blocking the emergency door. When asked about the clean linen and the soiled linen bins located in the same area blocking the door, she stated the clean and soiled linen should not be close to each other should not be blocking the exit door and can be avoided if only the soiled bin was being emptied. When asked about

the cleaning of the floors and residents rooms she revealed the rooms and floors are cleaned daily and garbage pans emptied as needed.

On 03/04/2025 at 10:26 AM during the environmental tour with Maintenance Staff. He acknowledged the facility has a problem with flies and he revealed the facility has the zappers in the hallways and in the area (section 5) there are more zappers and pest control comes to the facility weekly.

Facility policy and procedure titled Physical Environment effective August 2024 Policy:

A safe, clean, comfortable, and home-life environment is provided for each resident, allowing the use of personal belongings to the greatest extent possible.areas are provided to enable staff to provide residents with needed services.

Procedure:

1. Encourage residents to bring their individual possessions within the limits of the safety of the resident and others.

FORM CMS-2567 (02/99) Event ID: Facility ID: If continuation sheet Previous Versions Obsolete Page 9 of 10 105408 Department of Health & Human Services Printed: 09/07/2025 Form Approved OMB Centers for Medicare & Medicaid Services No. 0938-0391

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A. Building 105408 B. Wing 03/04/2025

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Treasure Isle Care Center 1735 N Treasure Drive North Bay Village, FL 33141

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.

(X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0921 2. Maintain sufficient space and equipment in dining, health services, recreation, and program areas. Remove unnecessary clutter. Level of Harm - Minimal harm or potential for actual harm 4. Assure resident care equipment is clean, properly stored, and identified.

Residents Affected - Some Topic: Pest/Insect Control: Policy- The facility strives to protect the residents, staff and visitors from insects and other pests by controlling infestation through contracts with outside pest control agencies. Each facility will contract with a pest control agency .

Evaluate effectiveness of services and contact pest control agency if additional services are needed.

FORM CMS-2567 (02/99) Event ID: Facility ID: If continuation sheet Previous Versions Obsolete Page 10 of 10 105408

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