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Complaint Investigation

Cross Gardens Care Center

Inspection Date: August 1, 2024
Total Violations 1
Facility ID 105765
Location MIAMI, FL

Inspection Findings

F-Tag F600

Harm Level: Immediate
Residents Affected: All facility doors were immediately checked to ensure proper functioning by the Administrator on 7/17/2024.

F-F600 Abuse and Neglect Level of Harm - Immediate to maintain compliance. The findings of these quality reviews are to be reported to the Quality jeopardy to resident health or Assurance/Performance Improvement Committee weekly. Quality Review schedule modified based on safety findings.

Residents Affected - Few Verification of the facility's education related to the elopement revealed all staff members were educated

Licensed Nurses 100 percent (%) of 07/8/2024 received education.

Certified Nursing Assistant 100% as of 7/18/ 2024

Dietary 100% as of 7/18/2024

Maintenance 100% as of 7/18/ 2024

Environment 100% as of 7/18/ 2024

Laundry 100% as of 7/18/ 2024

Therapy 100% as of 7/18/ 2024

Department Heads 100% as of 7/18/ 2024

Review of the facility's Policies and Procedures for Abuse, Neglect, Exploitation and Misappropriation effective date 11/30/2014 revised on 11/29/2017 revealed: Policy It is inherent in the nature and dignity of each resident at the center that he/she be afforded basic human rights, including the right to be from abuse, neglect, mistreatment, exploitation and or misappropriation of property. The management of the facility recognizes these rights and hereby establishes the following statements, policies and procedures to protect

these rights and to establish a disciplinary policy, which results in the fair and timely treatment of occurrences of resident abuse. Employees of the center are charged with a continuing obligation to treat residents, so they are free form abuse, neglect, mistreatment, and /or misappropriation of property. No employee may at any time commit an act of physical, psychological, or emotional abuse, neglect, mistreatment, and/or misappropriation of property against any resident. Violation of this standard will subject employees to disciplinary action, including dismissal, provided herein. Neglect: is the failure of the center, its employees or service providers to provide goods and services to a resident that are necessary to avoid physical harm, pain, mental anguish or emotional distress. Examples include, but are not limited to. Failure to adequately supervise a resident known to wander form the facility without the staff knowledge.

FORM CMS-2567 (02/99) Event ID: Facility ID: If continuation sheet Previous Versions Obsolete Page 5 of 5 105765

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