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Complaint Investigation

Riverside Post Acute

Inspection Date: September 2, 2025
Total Violations 1
Facility ID 105358
Location JACKSONVILLE, FL
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Inspection Findings

F-Tag F0921

Environmental Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0921 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

and take steps but required assistance. When the resident was asked about the trash bin collecting water dripping from the vent in the ceiling. She was not sure how long it had been in place. She explained that

she did not toilet independently. The resident could not provide any additional information on the trash bin located near the entrance of her room.An interview was conducted on 9/2/2025 at 2:12 pm with the Maintenance Director. After conducting a search via the facility's electronic maintenance reporting system.

He confirmed there were no active orders for the two resident rooms in question. He conducted a search for work orders that had been completed within 30 days prior to the survey and confirmed there were no completed orders for those rooms either. He confirmed there were no active repair orders for the call light in Resident #6's room. He explained that he was made aware of the issue the day before the interview. He had contacted a technician to repair the call light; however, there was no availability for 2 more days. When asked about the process if the resident needed to call for assistance. He stated that the resident would be moved but did not say when this would occur. On 9/2/2025 at 2:40 pm a tour of Resident #6 and Resident #5 rooms was conducted with the Maintenance Director. Upon entering the Memory Care Unit where Resident #6's room was located a muffled sound could be heard throughout the unit. The red light continued to flash above the resident's room door. Resident #6's personal belongings were still present in

the room. The tour continued to Resident #5's room. Upon approaching the resident's room, the Maintenance Director immediately acknowledged the trash bin collecting water dripping from a vent in the room. He stated he was not aware of the concern and again confirmed that there had not been a work order received for repairs.

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📋 Inspection Summary

RIVERSIDE POST ACUTE in JACKSONVILLE, FL inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in JACKSONVILLE, FL, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from RIVERSIDE POST ACUTE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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