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Complaint Investigation

Riverside Post Acute

September 2, 2025 · Jacksonville, FL · 1750 Stockton St
Citations 1
CMS Rating 3/5
Beds 240
Provider ID 105358
Healthcare Facility
Riverside Post Acute
Jacksonville, FL  ·  View full profile →
Source Document
Official CMS Inspection Report (Medicare.gov)
Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.
Inspection Summary

RIVERSIDE POST ACUTE in JACKSONVILLE, FL — inspection on September 2, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0921
Environmental Deficiencies

conducted on 9/2/2025 at 2:12 pm with the Maintenance Director.

After conducting a search via the

within 30 days prior to the survey and confirmed there were no completed orders for those rooms

explained that he was made aware of the issue the day before the interview. He had contacted a technician to repair the call light; however, there was no availability for 2 more days.

When asked about the process if the resident needed to call for assistance. He stated that the resident would be moved but did not say when this would occur. On 9/2/2025 at 2:40 pm a tour of Resident #6 and Resident #5 rooms was conducted with the Maintenance Director.

Upon entering the Memory Care Unit where Resident #6's room was located a muffled sound could be heard throughout the unit.

The red light continued to flash above the resident's room door. Resident #6's personal belongings were still present in the room.

The tour continued to Resident #5's room.

Upon approaching the resident's room, the Maintenance Director immediately acknowledged the trash bin collecting water dripping from a vent in the room. He stated he was not aware of the concern and again confirmed that there had not been a work order received for repairs.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in JACKSONVILLE, FL, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from RIVERSIDE POST ACUTE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


More Reports

About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.