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Fleur Heights Center For Wellness And Rehab

📍 4911 Sw 19th Street, Des-moines, IA 50315 📞 (515) 285-2559 🛏️ 120 beds

Inspection History Overview

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2022 2 penalties totaling $23,989

$23,989
Jun 6, 2022

Fine

$0
Jun 6, 2022

Payment Denial

2021 3 penalties totaling $135,162

$9,750
Dec 7, 2021

Fine

$107,536
Apr 19, 2021

Fine

$17,876
Mar 9, 2021

Fine

2020 2 penalties totaling $11,060

$1,310
Oct 5, 2020

Fine

$9,750
Jun 19, 2020

Fine

2018 1 penalties totaling $23,120

$23,120
May 10, 2018

Fine

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Health Violations by Year

2025 4 violations

Tag 0600 E Feb 17, 2025

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: Feb 21, 2025
Tag 0657 D Feb 17, 2025

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: Feb 21, 2025
Tag 0658 D Feb 17, 2025

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: Feb 21, 2025
Tag 0804 E Feb 17, 2025

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

✓ Corrected: Feb 21, 2025

2024 27 violations

Tag 0550 E Aug 22, 2024

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Sep 16, 2024
Tag 0584 E Aug 22, 2024

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

✓ Corrected: Sep 16, 2024
Tag 0684 D Aug 22, 2024

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Sep 16, 2024
Tag 0689 D Aug 22, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Sep 16, 2024
Tag 0690 D Aug 22, 2024

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: Sep 16, 2024
Tag 0726 E Aug 22, 2024

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

✓ Corrected: Sep 16, 2024
Tag 0759 D Aug 22, 2024

Ensure medication error rates are not 5 percent or greater.

✓ Corrected: Sep 16, 2024
Tag 0760 D Aug 22, 2024

Ensure that residents are free from significant medication errors.

✓ Corrected: Sep 16, 2024
Tag 0880 E Aug 22, 2024

Provide and implement an infection prevention and control program.

✓ Corrected: Sep 16, 2024
Tag 0600 G Jun 13, 2024

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Tag 0689 G Jun 13, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Tag 0600 J Apr 25, 2024

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Tag 0658 D Apr 25, 2024

Ensure services provided by the nursing facility meet professional standards of quality.

Tag 0677 D Apr 25, 2024

Provide care and assistance to perform activities of daily living for any resident who is unable.

Tag 0712 D Apr 25, 2024

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

Tag 0725 D Apr 25, 2024

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Tag 0550 D Feb 29, 2024

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Mar 12, 2024
Tag 0609 D Feb 29, 2024

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Mar 12, 2024
Tag 0725 E Feb 29, 2024

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

✓ Corrected: Mar 12, 2024
Tag 0568 D Jan 25, 2024

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

✓ Corrected: Feb 16, 2024
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2023 40 violations

Tag 0600 K Dec 21, 2023

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: Jan 9, 2024
Tag 0689 E Dec 21, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jan 9, 2024
Tag 0725 E Dec 21, 2023

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Tag 0550 D Nov 2, 2023

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Tag 0565 E Nov 2, 2023

Honor the resident's right to organize and participate in resident/family groups in the facility.

✓ Corrected: Dec 4, 2023
Tag 0567 D Nov 2, 2023

Honor the resident's right to manage his or her financial affairs.

Tag 0568 D Nov 2, 2023

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

Tag 0576 E Nov 2, 2023

Ensure residents have reasonable access to and privacy in their use of communication methods.

✓ Corrected: Dec 4, 2023
Tag 0584 E Nov 2, 2023

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Tag 0607 E Nov 2, 2023

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Feb 16, 2024
Tag 0625 B Nov 2, 2023

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Tag 0636 B Nov 2, 2023

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

✓ Corrected: Dec 4, 2023
Tag 0640 B Nov 2, 2023

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

✓ Corrected: Dec 4, 2023
Tag 0641 D Nov 2, 2023

Ensure each resident receives an accurate assessment.

✓ Corrected: Dec 4, 2023
Tag 0656 E Nov 2, 2023

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Feb 16, 2024
Tag 0657 D Nov 2, 2023

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Tag 0660 D Nov 2, 2023

Plan the resident's discharge to meet the resident's goals and needs.

Tag 0677 E Nov 2, 2023

Provide care and assistance to perform activities of daily living for any resident who is unable.

Tag 0684 D Nov 2, 2023

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Tag 0690 D Nov 2, 2023

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

2022 18 violations

Tag 0623 D Dec 16, 2022

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

✓ Corrected: Jan 17, 2023
Tag 0626 D Dec 16, 2022

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

✓ Corrected: Jan 17, 2023
Tag 0656 D Dec 16, 2022

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Jan 17, 2023
Tag 0761 D Dec 16, 2022

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Jan 17, 2023
Tag 0550 D Jun 6, 2022

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Jul 5, 2022
Tag 0565 D Jun 6, 2022

Honor the resident's right to organize and participate in resident/family groups in the facility.

✓ Corrected: Jul 5, 2022
Tag 0568 E Jun 6, 2022

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

✓ Corrected: Jul 5, 2022
Tag 0584 C Jun 6, 2022

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

✓ Corrected: Jul 5, 2022
Tag 0625 D Jun 6, 2022

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

✓ Corrected: Jul 5, 2022
Tag 0655 D Jun 6, 2022

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

✓ Corrected: Jul 5, 2022
Tag 0657 D Jun 6, 2022

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: Jul 5, 2022
Tag 0677 D Jun 6, 2022

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Jul 5, 2022
Tag 0689 G Jun 6, 2022

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jul 5, 2022
Tag 0695 D Jun 6, 2022

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: Jul 5, 2022
Tag 0727 D Jun 6, 2022

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

✓ Corrected: Jul 5, 2022
Tag 0732 C Jun 6, 2022

Post nurse staffing information every day.

✓ Corrected: Jul 5, 2022
Tag 0868 D Jun 6, 2022

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

✓ Corrected: Jul 5, 2022
Tag 0880 E Jun 6, 2022

Provide and implement an infection prevention and control program.

✓ Corrected: Jul 5, 2022
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2021 26 violations

Tag 0550 D Dec 7, 2021

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Jan 6, 2022
Tag 0584 E Dec 7, 2021

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

✓ Corrected: Jan 6, 2022
Tag 0657 D Dec 7, 2021

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: Jan 6, 2022
Tag 0658 D Dec 7, 2021

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: Jan 6, 2022
Tag 0677 E Dec 7, 2021

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Jan 6, 2022
Tag 0684 E Dec 7, 2021

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Jan 6, 2022
Tag 0689 E Dec 7, 2021

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jan 6, 2022
Tag 0690 D Dec 7, 2021

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: Jan 6, 2022
Tag 0725 E Dec 7, 2021

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

✓ Corrected: Jan 6, 2022
Tag 0761 D Dec 7, 2021

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Jan 6, 2022
Tag 0880 D Dec 7, 2021

Provide and implement an infection prevention and control program.

✓ Corrected: Jan 6, 2022
Tag 0908 D Dec 7, 2021

Keep all essential equipment working safely.

✓ Corrected: Jan 6, 2022
Tag 0552 D Apr 19, 2021

Ensure that residents are fully informed and understand their health status, care and treatments.

✓ Corrected: May 12, 2021
Tag 0692 J Apr 19, 2021

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: May 12, 2021
Tag 0760 J Apr 19, 2021

Ensure that residents are free from significant medication errors.

✓ Corrected: May 12, 2021
Tag 0880 D Apr 19, 2021

Provide and implement an infection prevention and control program.

✓ Corrected: May 12, 2021
Tag 0689 D Mar 9, 2021

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Mar 30, 2021
Tag 0880 F Mar 9, 2021

Provide and implement an infection prevention and control program.

✓ Corrected: Mar 30, 2021
Tag 0882 F Mar 9, 2021

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

✓ Corrected: Mar 30, 2021
Tag 0883 D Mar 9, 2021

Develop and implement policies and procedures for flu and pneumonia vaccinations.

✓ Corrected: Mar 30, 2021

2020 4 violations

Tag 0584 E Jun 19, 2020

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

✓ Corrected: Jul 17, 2020
Tag 0677 D Jun 19, 2020

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Jul 17, 2020
Tag 0689 D Jun 19, 2020

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jul 17, 2020
Tag 0880 E Jun 19, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Jul 17, 2020
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2019 20 violations

Tag 0677 D Dec 18, 2019

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Jan 9, 2020
Tag 0610 F Nov 25, 2019

Respond appropriately to all alleged violations.

✓ Corrected: Dec 5, 2019
Tag 0609 D Jul 19, 2019

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Aug 5, 2019
Tag 0550 D Mar 28, 2019

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: May 23, 2019
Tag 0554 D Mar 28, 2019

Allow residents to self-administer drugs if determined clinically appropriate.

✓ Corrected: May 23, 2019
Tag 0576 C Mar 28, 2019

Ensure residents have reasonable access to and privacy in their use of communication methods.

✓ Corrected: May 23, 2019
Tag 0578 E Mar 28, 2019

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

✓ Corrected: May 23, 2019
Tag 0584 D Mar 28, 2019

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

✓ Corrected: May 23, 2019
Tag 0609 D Mar 28, 2019

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: May 23, 2019
Tag 0644 B Mar 28, 2019

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

✓ Corrected: May 23, 2019
Tag 0698 D Mar 28, 2019

Provide safe, appropriate dialysis care/services for a resident who requires such services.

✓ Corrected: May 23, 2019
Tag 0725 E Mar 28, 2019

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

✓ Corrected: May 23, 2019
Tag 0730 E Mar 28, 2019

Observe each nurse aide's job performance and give regular training.

✓ Corrected: May 23, 2019
Tag 0761 D Mar 28, 2019

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: May 23, 2019
Tag 0804 E Mar 28, 2019

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

✓ Corrected: May 23, 2019
Tag 0880 D Mar 28, 2019

Provide and implement an infection prevention and control program.

✓ Corrected: May 23, 2019
Tag 0883 D Mar 28, 2019

Develop and implement policies and procedures for flu and pneumonia vaccinations.

✓ Corrected: May 23, 2019
Tag 0580 D Mar 12, 2019

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Mar 27, 2019
Tag 0584 E Mar 12, 2019

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

✓ Corrected: Mar 27, 2019
Tag 0842 D Mar 12, 2019

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Mar 27, 2019

2018 7 violations

Tag 0686 D Oct 5, 2018

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Oct 27, 2018
Tag 0689 D Oct 5, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Oct 27, 2018
Tag 0725 E Oct 5, 2018

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

✓ Corrected: Oct 27, 2018
Tag 0842 E Oct 5, 2018

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Oct 27, 2018
Tag 0600 D May 10, 2018

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: Jun 8, 2018
Tag 0689 G May 10, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jun 8, 2018
Tag 0656 D Mar 7, 2018

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Mar 23, 2018
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2017 11 violations

Tag 0558 D Dec 19, 2017

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: Jan 19, 2018
Tag 0584 E Dec 19, 2017

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

✓ Corrected: Jan 19, 2018
Tag 0658 E Dec 19, 2017

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: Jan 19, 2018
Tag 0686 D Dec 19, 2017

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Jan 19, 2018
Tag 0689 E Dec 19, 2017

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jan 19, 2018
Tag 0725 E Dec 19, 2017

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

✓ Corrected: Jan 19, 2018
Tag 0761 D Dec 19, 2017

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Jan 19, 2018
Tag 0880 E Dec 19, 2017

Provide and implement an infection prevention and control program.

✓ Corrected: Jan 19, 2018
Tag 0281 D Jun 7, 2017

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: Jun 26, 2017
Tag 0353 D Jun 7, 2017

Have enough nurses to care for every resident in a way that maximizes the resident's well being.

✓ Corrected: Jun 26, 2017
Tag 0323 D Apr 12, 2017

Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

✓ Corrected: Apr 28, 2017

2016 5 violations

Tag 0248 E Nov 17, 2016

Provide activities to meet the interests and needs of each resident.

✓ Corrected: Dec 8, 2016
Tag 0315 D Nov 17, 2016

Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

✓ Corrected: Dec 8, 2016
Tag 0334 E Nov 17, 2016

Develop policies and procedures for influenza and pneumococcal immunizations.

✓ Corrected: Dec 8, 2016
Tag 0371 F Nov 17, 2016

Store, cook, and serve food in a safe and clean way.

✓ Corrected: Dec 8, 2016
Tag 0372 F Nov 17, 2016

Dispose of garbage and refuse properly.

✓ Corrected: Dec 8, 2016
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