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Bickford Health Care Center

📍 14 Main Street, Windsor-locks, CT 06096 📞 (860) 623-4351 🛏️ 48 beds

Inspection History Overview

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2025 1 penalties totaling $53,372

$53,372
Mar 14, 2025

Fine

2022 11 penalties totaling $82,843

$12,155
Sep 14, 2022

Fine

$19,666
Jun 21, 2022

Fine

$11,625
Jun 21, 2022

Fine

$11,538
Jun 21, 2022

Fine

$2,982
Apr 18, 2022

Fine

$15,000
Mar 16, 2022

Fine

$2,651
Feb 14, 2022

Fine

$2,302
Feb 7, 2022

Fine

$1,989
Jan 17, 2022

Fine

$1,625
Jan 10, 2022

Fine

$1,310
Jan 3, 2022

Fine

2021 3 penalties totaling $21,638

$20,000
Dec 28, 2021

Fine

$983
Nov 15, 2021

Fine

$655
Sep 6, 2021

Fine

2020 1 penalties totaling $29,250

$29,250
May 19, 2020

Fine

2018 1 penalties totaling $0

$0
Feb 16, 2018

Payment Denial

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Health Violations by Year

2024 20 violations

Tag 0565 D Apr 29, 2024

Honor the resident's right to organize and participate in resident/family groups in the facility.

✓ Corrected: Jun 10, 2024
Tag 0578 D Apr 29, 2024

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

✓ Corrected: Jun 10, 2024
Tag 0585 E Apr 29, 2024

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

✓ Corrected: Jun 10, 2024
Tag 0600 E Apr 29, 2024

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: Jun 10, 2024
Tag 0607 E Apr 29, 2024

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Jun 10, 2024
Tag 0609 E Apr 29, 2024

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Jun 10, 2024
Tag 0610 E Apr 29, 2024

Respond appropriately to all alleged violations.

✓ Corrected: Jun 10, 2024
Tag 0623 D Apr 29, 2024

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

✓ Corrected: Jun 10, 2024
Tag 0625 D Apr 29, 2024

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

✓ Corrected: Jun 10, 2024
Tag 0640 D Apr 29, 2024

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

✓ Corrected: Jun 10, 2024
Tag 0656 E Apr 29, 2024

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Jun 10, 2024
Tag 0657 E Apr 29, 2024

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: Jun 10, 2024
Tag 0658 E Apr 29, 2024

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: Jun 10, 2024
Tag 0686 E Apr 29, 2024

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Jun 10, 2024
Tag 0692 E Apr 29, 2024

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: Jun 10, 2024
Tag 0727 E Apr 29, 2024

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

✓ Corrected: Jun 10, 2024
Tag 0758 D Apr 29, 2024

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Jun 10, 2024
Tag 0812 F Apr 29, 2024

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Jun 10, 2024
Tag 0842 D Apr 29, 2024

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Jun 10, 2024
Tag 0851 E Apr 29, 2024

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

✓ Corrected: Jun 10, 2024

2022 6 violations

Tag 0600 G Sep 14, 2022

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: Oct 25, 2022
Tag 0656 D Mar 16, 2022

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: May 20, 2022
Tag 0880 E Mar 16, 2022

Provide and implement an infection prevention and control program.

✓ Corrected: May 26, 2022
Tag 0886 E Mar 16, 2022

Perform COVID19 testing on residents and staff.

✓ Corrected: May 26, 2022
Tag 0887 E Mar 16, 2022

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

✓ Corrected: May 26, 2022
Tag 0888 E Mar 16, 2022

Ensure staff are vaccinated for COVID-19

✓ Corrected: May 26, 2022
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2021 29 violations

Tag 0580 E Dec 28, 2021

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Mar 15, 2022
Tag 0584 E Dec 28, 2021

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

✓ Corrected: Mar 17, 2022
Tag 0609 D Dec 28, 2021

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Mar 17, 2022
Tag 0610 D Dec 28, 2021

Respond appropriately to all alleged violations.

✓ Corrected: Mar 17, 2022
Tag 0622 D Dec 28, 2021

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

✓ Corrected: Mar 17, 2022
Tag 0638 E Dec 28, 2021

Assure that each resident’s assessment is updated at least once every 3 months.

✓ Corrected: Mar 17, 2022
Tag 0640 E Dec 28, 2021

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

✓ Corrected: Mar 17, 2022
Tag 0656 D Dec 28, 2021

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Mar 17, 2022
Tag 0684 D Dec 28, 2021

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Mar 17, 2022
Tag 0711 F Dec 28, 2021

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

✓ Corrected: Mar 17, 2022
Tag 0712 D Dec 28, 2021

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

✓ Corrected: Mar 17, 2022
Tag 0725 E Dec 28, 2021

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

✓ Corrected: Mar 17, 2022
Tag 0726 E Dec 28, 2021

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

✓ Corrected: Mar 17, 2022
Tag 0729 E Dec 28, 2021

Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.

✓ Corrected: Mar 17, 2022
Tag 0730 E Dec 28, 2021

Observe each nurse aide's job performance and give regular training.

✓ Corrected: Mar 17, 2022
Tag 0761 E Dec 28, 2021

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Mar 17, 2022
Tag 0812 D Dec 28, 2021

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Mar 17, 2022
Tag 0835 F Dec 28, 2021

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

✓ Corrected: Mar 17, 2022
Tag 0837 F Dec 28, 2021

Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

✓ Corrected: Mar 17, 2022
Tag 0838 E Dec 28, 2021

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies.

✓ Corrected: Mar 17, 2022

2020 6 violations

Tag 0689 D Aug 3, 2020

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Sep 29, 2020
Tag 0580 D Jul 8, 2020

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Aug 12, 2020
Tag 0684 D Jul 8, 2020

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Aug 12, 2020
Tag 0880 D Jun 12, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Jun 12, 2020
Tag 0880 D May 30, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Jun 12, 2020
Tag 0880 D May 19, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Jun 4, 2020
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2019 7 violations

Tag 0584 D Nov 26, 2019

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

✓ Corrected: Dec 30, 2019
Tag 0609 D Nov 26, 2019

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Dec 30, 2019
Tag 0610 D Nov 26, 2019

Respond appropriately to all alleged violations.

✓ Corrected: Dec 30, 2019
Tag 0684 D Nov 26, 2019

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Dec 30, 2019
Tag 0692 D Nov 26, 2019

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: Dec 30, 2019
Tag 0865 C Nov 26, 2019

Have a plan that describes the process for conducting QAPI and QAA activities.

✓ Corrected: Jan 6, 2020
Tag 0880 D Nov 26, 2019

Provide and implement an infection prevention and control program.

✓ Corrected: Jan 17, 2020

2018 25 violations

Tag 0550 D Dec 20, 2018

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Jan 31, 2019
Tag 0584 D Dec 20, 2018

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

✓ Corrected: Jan 31, 2019
Tag 0602 D Dec 20, 2018

Protect each resident from the wrongful use of the resident's belongings or money.

✓ Corrected: Jan 31, 2019
Tag 0604 D Dec 20, 2018

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

✓ Corrected: Jan 31, 2019
Tag 0660 D Dec 20, 2018

Plan the resident's discharge to meet the resident's goals and needs.

✓ Corrected: Jan 31, 2019
Tag 0684 D Dec 20, 2018

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Jan 31, 2019
Tag 0689 D Dec 20, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jan 31, 2019
Tag 0695 D Dec 20, 2018

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: Jan 31, 2019
Tag 0755 D Dec 20, 2018

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Jan 31, 2019
Tag 0756 D Dec 20, 2018

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

✓ Corrected: Jan 31, 2019
Tag 0758 D Dec 20, 2018

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Jan 31, 2019
Tag 0880 D Dec 20, 2018

Provide and implement an infection prevention and control program.

✓ Corrected: Jan 31, 2019
Tag 0921 D Dec 20, 2018

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

✓ Corrected: Jan 31, 2019
Tag 0561 E Feb 16, 2018

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

✓ Corrected: Mar 26, 2018
Tag 0578 D Feb 16, 2018

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

✓ Corrected: Mar 26, 2018
Tag 0582 E Feb 16, 2018

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

✓ Corrected: Mar 26, 2018
Tag 0585 D Feb 16, 2018

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

✓ Corrected: Mar 26, 2018
Tag 0677 D Feb 16, 2018

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Mar 26, 2018
Tag 0686 E Feb 16, 2018

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Mar 26, 2018
Tag 0692 E Feb 16, 2018

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: Mar 26, 2018
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2017 1 violations

Tag 0323 G May 4, 2017

Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

✓ Corrected: Jun 8, 2017
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