MILLCROFT

πŸ“ 255 POSSUM PARK ROAD, newark, DE 19711 πŸ“ž 3023660160 πŸ›οΈ 110 beds

Overall Rating

⭐⭐⭐⭐⭐
5/5

Health Inspection

⭐⭐⭐
3/5

Staffing

⭐⭐⭐⭐⭐
5/5

Quality Measures

⭐⭐⭐⭐⭐
5/5

Inspection History Overview

64
Total Violations
7 years of data
$80,653
Total Fines
10 penalties
7
Inspections
Since 2014
21
Quality Metrics
Tracked measures

Health Violations by Year

2023 11 violations

Tag 0580 D Oct 19, 2023

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Dec 6, 2023
Tag 0686 D Oct 19, 2023

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: Dec 6, 2023
Tag 0688 D Oct 19, 2023

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

βœ“ Corrected: Dec 6, 2023
Tag 0695 D Oct 19, 2023

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Dec 6, 2023
Tag 0728 D Oct 19, 2023

Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

βœ“ Corrected: Dec 6, 2023
Tag 0730 D Oct 19, 2023

Observe each nurse aide's job performance and give regular training.

βœ“ Corrected: Dec 6, 2023
Tag 0757 D Oct 19, 2023

Ensure each resident’s drug regimen must be free from unnecessary drugs.

βœ“ Corrected: Dec 6, 2023
Tag 0760 D Oct 19, 2023

Ensure that residents are free from significant medication errors.

βœ“ Corrected: Dec 6, 2023
Tag 0812 F Oct 19, 2023

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Dec 6, 2023
Tag 0607 E Apr 14, 2023

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

βœ“ Corrected: May 26, 2023
Tag 0609 D Apr 14, 2023

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: May 26, 2023

2022 6 violations

Tag 0580 D Sep 16, 2022

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Oct 28, 2022
Tag 0641 D Sep 16, 2022

Ensure each resident receives an accurate assessment.

βœ“ Corrected: Oct 28, 2022
Tag 0690 G Sep 16, 2022

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

βœ“ Corrected: Oct 28, 2022
Tag 0713 D Sep 16, 2022

Provide or arrange emergency care by a doctor 24 hours a day.

βœ“ Corrected: Oct 28, 2022
Tag 0760 G Sep 16, 2022

Ensure that residents are free from significant medication errors.

βœ“ Corrected: Oct 28, 2022
Tag 0842 D Sep 16, 2022

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Oct 28, 2022

2021 11 violations

Tag 0880 D Sep 13, 2021

Provide and implement an infection prevention and control program.

Tag 0886 E Sep 13, 2021

Perform COVID19 testing on residents and staff.

Tag 0558 D Mar 31, 2021

Reasonably accommodate the needs and preferences of each resident.

βœ“ Corrected: May 28, 2021
Tag 0574 E Mar 31, 2021

The resident has the right to receive notices in a format and a language he or she understands.

βœ“ Corrected: May 28, 2021
Tag 0577 E Mar 31, 2021

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

βœ“ Corrected: May 28, 2021
Tag 0585 E Mar 31, 2021

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

βœ“ Corrected: May 28, 2021
Tag 0641 D Mar 31, 2021

Ensure each resident receives an accurate assessment.

βœ“ Corrected: May 28, 2021
Tag 0688 D Mar 31, 2021

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

βœ“ Corrected: May 28, 2021
Tag 0812 F Mar 31, 2021

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: May 28, 2021
Tag 0868 F Mar 31, 2021

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

βœ“ Corrected: May 28, 2021
Tag 0880 E Mar 31, 2021

Provide and implement an infection prevention and control program.

βœ“ Corrected: May 28, 2021

2020 3 violations

Tag 0880 D Dec 11, 2020

Provide and implement an infection prevention and control program.

Tag 0886 D Dec 11, 2020

Perform COVID19 testing on residents and staff.

Tag 0880 D May 22, 2020

Provide and implement an infection prevention and control program.

βœ“ Corrected: Jul 17, 2020

2019 16 violations

Tag 0558 E Mar 22, 2019

Reasonably accommodate the needs and preferences of each resident.

βœ“ Corrected: May 6, 2019
Tag 0561 D Mar 22, 2019

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

βœ“ Corrected: May 6, 2019
Tag 0584 E Mar 22, 2019

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: May 6, 2019
Tag 0585 E Mar 22, 2019

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

βœ“ Corrected: May 22, 2019
Tag 0610 D Mar 22, 2019

Respond appropriately to all alleged violations.

βœ“ Corrected: May 6, 2019
Tag 0623 E Mar 22, 2019

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

βœ“ Corrected: May 6, 2019
Tag 0641 E Mar 22, 2019

Ensure each resident receives an accurate assessment.

βœ“ Corrected: May 6, 2019
Tag 0644 D Mar 22, 2019

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

βœ“ Corrected: May 22, 2019
Tag 0656 D Mar 22, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: May 6, 2019
Tag 0657 E Mar 22, 2019

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: May 6, 2019
Tag 0684 E Mar 22, 2019

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: May 6, 2019
Tag 0686 G Mar 22, 2019

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: May 6, 2019
Tag 0697 E Mar 22, 2019

Provide safe, appropriate pain management for a resident who requires such services.

βœ“ Corrected: May 6, 2019
Tag 0745 D Mar 22, 2019

Provide medically-related social services to help each resident achieve the highest possible quality of life.

βœ“ Corrected: May 6, 2019
Tag 0806 D Mar 22, 2019

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

βœ“ Corrected: May 6, 2019
Tag 0812 D Mar 22, 2019

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: May 6, 2019

2018 14 violations

Tag 0550 D Mar 15, 2018

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: May 2, 2018
Tag 0584 D Mar 15, 2018

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: May 2, 2018
Tag 0585 E Mar 15, 2018

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

βœ“ Corrected: May 2, 2018
Tag 0623 D Mar 15, 2018

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

βœ“ Corrected: May 2, 2018
Tag 0625 D Mar 15, 2018

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

βœ“ Corrected: May 2, 2018
Tag 0656 D Mar 15, 2018

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: May 2, 2018
Tag 0657 D Mar 15, 2018

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: May 2, 2018
Tag 0658 D Mar 15, 2018

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: May 2, 2018
Tag 0725 E Mar 15, 2018

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

βœ“ Corrected: May 2, 2018
Tag 0756 E Mar 15, 2018

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

βœ“ Corrected: May 2, 2018
Tag 0757 E Mar 15, 2018

Ensure each resident’s drug regimen must be free from unnecessary drugs.

βœ“ Corrected: May 2, 2018
Tag 0773 D Mar 15, 2018

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

βœ“ Corrected: May 2, 2018
Tag 0812 D Mar 15, 2018

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: May 2, 2018
Tag 0919 D Mar 15, 2018

Make sure that a working call system is available in each resident's bathroom and bathing area.

βœ“ Corrected: May 2, 2018

2017 3 violations

Tag 0253 E Feb 2, 2017

Provide housekeeping and maintenance services.

βœ“ Corrected: Mar 16, 2017
Tag 0280 D Feb 2, 2017

Allow residents the right to participate in the planning or revision of care and treatment.

βœ“ Corrected: Mar 16, 2017
Tag 0314 D Feb 2, 2017

Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

βœ“ Corrected: Mar 16, 2017

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2022 2 penalties totaling $40,112

$24,310
Fine
September 16, 2022
$15,802
Fine
September 16, 2022
Average: $20,056 | Range: $15,802 - $24,310

2021 3 penalties totaling $11,388

$1,638
Fine
November 29, 2021
$9,750
Fine
September 13, 2021
$9,750
Fine
March 31, 2021
Average: $5,694 | Range: $1,638 - $9,750

2020 4 penalties totaling $15,552

$12,604
Fine
December 11, 2020
$1,310
Fine
November 30, 2020
$983
Fine
November 23, 2020
$655
Fine
November 16, 2020
Average: $3,888 | Range: $655 - $12,604

2019 1 penalties totaling $13,601

$13,601
Fine
March 22, 2019
Average: $13,601 | Range: $13,601 - $13,601

Fire Safety Deficiencies

Unknown Date

No description available

Inspection Survey Reports

Health

October 19, 2023
0.00

Health

April 14, 2023
0.00

Health

September 16, 2022
0.00

Health

September 13, 2021
0.00

Health

March 31, 2021
0.00

Health

March 22, 2019
0.00

Health

March 15, 2018
0.00

Quality Measures

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Ownership Information

For profit - Corporation
Independent (Not part of a chain)
085021
085021
3023660160
New Castle

Historical Ownership Records

August 25, 2025
Organization
August 25, 2025
Organization
August 25, 2025
Organization