REGALCARE AT WEST HAVEN

πŸ“ 310 TERRACE AVE, west-haven, CT 06516 πŸ“ž 2039322247 πŸ›οΈ 98 beds

Overall Rating

⭐⭐
2/5

Health Inspection

⭐⭐
2/5

Staffing

⭐⭐⭐
3/5

Quality Measures

⭐⭐⭐
3/5

Inspection History Overview

90
Total Violations
7 years of data
$157,775
Total Fines
5 penalties
8
Inspections
Since 2014
21
Quality Metrics
Tracked measures

Health Violations by Year

2023 36 violations

Tag 0550 D Nov 6, 2023

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: Jan 2, 2024
Tag 0553 D Nov 6, 2023

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

βœ“ Corrected: Jan 2, 2024
Tag 0578 D Nov 6, 2023

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

βœ“ Corrected: Jan 2, 2024
Tag 0580 D Nov 6, 2023

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Jan 2, 2024
Tag 0584 E Nov 6, 2023

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Jan 2, 2024
Tag 0600 D Nov 6, 2023

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

βœ“ Corrected: Jan 2, 2024
Tag 0604 D Nov 6, 2023

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

βœ“ Corrected: Jan 2, 2024
Tag 0607 D Nov 6, 2023

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

βœ“ Corrected: Jan 2, 2024
Tag 0610 D Nov 6, 2023

Respond appropriately to all alleged violations.

βœ“ Corrected: Jan 2, 2024
Tag 0656 D Nov 6, 2023

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Jan 2, 2024
Tag 0657 D Nov 6, 2023

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Jan 2, 2024
Tag 0677 D Nov 6, 2023

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Jan 2, 2024
Tag 0678 D Nov 6, 2023

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

βœ“ Corrected: Jan 2, 2024
Tag 0679 D Nov 6, 2023

Provide activities to meet all resident's needs.

βœ“ Corrected: Jan 2, 2024
Tag 0684 E Nov 6, 2023

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Jan 2, 2024
Tag 0688 D Nov 6, 2023

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

βœ“ Corrected: Jan 2, 2024
Tag 0689 D Nov 6, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Jan 2, 2024
Tag 0693 D Nov 6, 2023

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

βœ“ Corrected: Jan 2, 2024
Tag 0695 D Nov 6, 2023

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Jan 2, 2024
Tag 0697 E Nov 6, 2023

Provide safe, appropriate pain management for a resident who requires such services.

βœ“ Corrected: Jan 2, 2024

2022 7 violations

Tag 0658 J Sep 20, 2022

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Sep 20, 2022
Tag 0678 J Sep 20, 2022

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

βœ“ Corrected: Sep 20, 2022
Tag 0684 D Sep 20, 2022

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Oct 14, 2022
Tag 0695 G Sep 20, 2022

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Sep 23, 2022
Tag 0742 D Sep 20, 2022

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

βœ“ Corrected: Oct 14, 2022
Tag 0657 D Feb 18, 2022

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Mar 18, 2022
Tag 0693 E Feb 18, 2022

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

βœ“ Corrected: Mar 18, 2022

2021 11 violations

Tag 0607 D Aug 6, 2021

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

βœ“ Corrected: Aug 26, 2021
Tag 0623 C Aug 6, 2021

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

βœ“ Corrected: Aug 26, 2021
Tag 0677 D Aug 6, 2021

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Aug 26, 2021
Tag 0684 D Aug 6, 2021

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Aug 26, 2021
Tag 0686 D Aug 6, 2021

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: Aug 26, 2021
Tag 0692 D Aug 6, 2021

Provide enough food/fluids to maintain a resident's health.

βœ“ Corrected: Aug 26, 2021
Tag 0761 E Aug 6, 2021

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Aug 26, 2021
Tag 0550 D Jul 27, 2021

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: Aug 20, 2021
Tag 0690 D Jul 27, 2021

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

βœ“ Corrected: Aug 20, 2021
Tag 0880 D Jan 20, 2021

Provide and implement an infection prevention and control program.

βœ“ Corrected: Feb 11, 2021
Tag 0886 E Jan 20, 2021

Perform COVID19 testing on residents and staff.

βœ“ Corrected: Feb 11, 2021

2020 3 violations

Tag 0684 D Jun 8, 2020

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Jun 24, 2020
Tag 0880 D Jun 8, 2020

Provide and implement an infection prevention and control program.

βœ“ Corrected: Jun 24, 2020
Tag 0880 D May 18, 2020

Provide and implement an infection prevention and control program.

βœ“ Corrected: May 31, 2020

2019 14 violations

Tag 0569 D Apr 17, 2019

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

βœ“ Corrected: May 10, 2019
Tag 0584 D Apr 17, 2019

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: May 10, 2019
Tag 0585 D Apr 17, 2019

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

βœ“ Corrected: May 10, 2019
Tag 0600 D Apr 17, 2019

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

βœ“ Corrected: May 10, 2019
Tag 0609 D Apr 17, 2019

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: May 10, 2019
Tag 0636 D Apr 17, 2019

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

βœ“ Corrected: May 10, 2019
Tag 0644 D Apr 17, 2019

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

βœ“ Corrected: May 10, 2019
Tag 0656 D Apr 17, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: May 10, 2019
Tag 0657 D Apr 17, 2019

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: May 10, 2019
Tag 0658 D Apr 17, 2019

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: May 10, 2019
Tag 0692 D Apr 17, 2019

Provide enough food/fluids to maintain a resident's health.

βœ“ Corrected: May 10, 2019
Tag 0695 D Apr 17, 2019

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: May 10, 2019
Tag 0697 D Apr 17, 2019

Provide safe, appropriate pain management for a resident who requires such services.

βœ“ Corrected: May 10, 2019
Tag 0880 D Apr 17, 2019

Provide and implement an infection prevention and control program.

βœ“ Corrected: May 10, 2019

2018 8 violations

Tag 0561 D Mar 1, 2018

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

βœ“ Corrected: Mar 16, 2018
Tag 0580 D Mar 1, 2018

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Mar 16, 2018
Tag 0600 G Mar 1, 2018

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

βœ“ Corrected: Mar 16, 2018
Tag 0607 D Mar 1, 2018

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

βœ“ Corrected: Mar 16, 2018
Tag 0609 D Mar 1, 2018

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Mar 16, 2018
Tag 0610 D Mar 1, 2018

Respond appropriately to all alleged violations.

βœ“ Corrected: Mar 16, 2018
Tag 0695 D Mar 1, 2018

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Mar 16, 2018
Tag 0812 F Mar 1, 2018

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Mar 16, 2018

2017 11 violations

Tag 0225 D Mar 16, 2017

1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

βœ“ Corrected: Apr 11, 2017
Tag 0279 D Mar 16, 2017

Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Apr 11, 2017
Tag 0312 D Mar 16, 2017

Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

βœ“ Corrected: Apr 11, 2017
Tag 0314 D Mar 16, 2017

Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

βœ“ Corrected: Apr 11, 2017
Tag 0323 D Mar 16, 2017

Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

βœ“ Corrected: Apr 11, 2017
Tag 0325 D Mar 16, 2017

Ensure residents maintain acceptable nutritional status.

βœ“ Corrected: Apr 11, 2017
Tag 0329 D Mar 16, 2017

Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

βœ“ Corrected: Apr 11, 2017
Tag 0356 B Mar 16, 2017

Post nurse staffing information/data on a daily basis.

βœ“ Corrected: Apr 11, 2017
Tag 0441 E Mar 16, 2017

Have a program that investigates, controls and keeps infection from spreading.

βœ“ Corrected: Apr 11, 2017
Tag 0465 D Mar 16, 2017

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

βœ“ Corrected: Apr 11, 2017
Tag 0514 D Mar 16, 2017

Keep accurate, complete and organized clinical records on each resident that meet professional standards.

βœ“ Corrected: Apr 11, 2017

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2022 2 penalties totaling $131,400

$106,500
Fine
September 20, 2022
$24,900
Fine
September 20, 2022
Average: $65,700 | Range: $24,900 - $106,500

2021 1 penalties totaling $15,000

$15,000
Fine
January 20, 2021
Average: $15,000 | Range: $15,000 - $15,000

2020 1 penalties totaling $3,250

$3,250
Fine
May 18, 2020
Average: $3,250 | Range: $3,250 - $3,250

2018 1 penalties totaling $8,125

$8,125
Fine
March 1, 2018
Average: $8,125 | Range: $8,125 - $8,125

Fire Safety Deficiencies

Unknown Date

No description available

Inspection Survey Reports

Health

November 6, 2023
0.00

Health

September 20, 2022
0.00

Health

February 18, 2022
0.00

Health

August 6, 2021
0.00

Health

July 27, 2021
0.00

Health

January 20, 2021
0.00

Health

April 17, 2019
0.00

Health

March 1, 2018
0.00

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Ownership Information

For profit - Corporation
Independent (Not part of a chain)
075201
075201
2039322247
New Haven

Historical Ownership Records

August 25, 2025
Individual
August 25, 2025
Individual
August 25, 2025
Individual