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Complaint Investigation

Hebrew Center For Health And Rehabilitation

March 27, 2026 · West Hartford, CT · 1 Abrahams Blvd
Citations 2
CMS Rating 3/5
Beds 257
Provider ID 075109
Healthcare Facility
Hebrew Center For Health And Rehabilitation
West Hartford, CT  ·  View full profile →
Inspection Summary

Hebrew Center For Health And Rehabilitation in WEST HARTFORD, CT — inspection on March 27, 2026.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0600
Freedom from Abuse, Neglect, and Exploitation Deficiencies

Review of facility ADL: Eating dated 2/9/2026 indicated Resident #2's total intake of 960 milliliters of fluid.

Additional interview with NA #2 on 3/26/2026 at 3:08 PM identified when she provided incontinent care for Resident #2 on 2/9/2026 about 7 PM, Resident #2's brief was heavily wet, and Resident #2 was also incontinent of a bowel movement.

Review of the facility Abuse Policy & Procedure directed in part, that each resident had the right to be free from abuse and neglect.

Neglect means the failure of employees to provide goods and services to a resident that are necessary.

Review of Certified Nursing Assistant Job Description directed in part, to makes rounds on assigned residents at the beginning of each shift and every two (2) hours thereafter.

075109 03/27/2026

Hebrew Center for Health and Rehabilitation 1 Abrahams Blvd West Hartford, CT 06117

Observation on 3/27/2026 at 10:40 AM of NA #1 identified the gel-like nails remaining in place with the silver/white glitter rhinestone-like raised items and the silver-colored metal-like design visible on multiple fingernails.

Review of facility Personal Appearance and Dress Policy directed in part, fingernails are to be clean and well-manicured.

For employees involved in direct resident/patient care or where infection control may be an issue, fingernails should not be so long that they compromise the resident's safety.

Review of The World Health Organization (WHO) guidelines directed in part, to generally prohibit artificial nails and extenders for all healthcare workers in direct patient care, including nursing home settings, to prevent infection transmission.

The guidelines further identified gel nails, being a form of artificial enhancement, are included in these prohibitions as they can harbor bacteria and are difficult to sanitize, even after alcohol gel use.

Review of Centers for Disease Control (CDC) Hand Hygiene for Healthcare Workers directed in part, do not wear artificial fingernails or extensions when having direct contact with high-risk patients, germs can live under artificial fingernails both before and after using an alcohol-based hand sanitizer and hand washing.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in WEST HARTFORD, CT, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Hebrew Center For Health And Rehabilitation or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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