Complaint Investigation

Civita Care Bayview

August 11, 2025 · Waterford, CT · 301 Rope Ferry Rd

Citations 1

CMS Rating 1/5

Beds 127

Provider ID 075324

Healthcare Facility

Civita Care Bayview

Waterford, CT · View full profile →

Source Document

Official CMS Inspection Report (Medicare.gov)

Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.

Inspection Summary

CIVITA CARE BAYVIEW in WATERFORD, CT — inspection on August 11, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0658

Resident Assessment and Care Planning Deficiencies

Review of the Medication Administration policy dated 4/2015 directed, in part, that medication orders are to be verified on the Medication Administration Record, checked against the physician's order and all medication administration is to be documented.

Review of the Nursing Documentation policy dated 2/2016 directed, in part, that the licensed nursing personnel is to document information related to the resident's condition and care provided in the resident's medical record.

Notes should be clear, concise and not subject to misinterpretation.

Any incident/accident or any unusual happening or situation which could result in bodily injury must be documented in the nurse's notes.

Request for physician services must be documented to include what the physician was notified of and the action taken by the physician.

Review of the Transcription of Physician's Orders policy dated 4/2015 directed, in part, that all written physician's orders or telephone physician's orders must be duly noted and accurately transcribed by licensed nursing staff.

Although requested, facility policies for following physician's orders and medication refills were not provided.

Frequently Asked Questions

What is an F-tag violation?

F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.

Were these violations corrected?

Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.

How often do nursing home inspections happen?

CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.

What should families do about these violations?

Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in WATERFORD, CT, (5) Report new concerns to state authorities.

Where can I see the full inspection report?

Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from CIVITA CARE BAYVIEW or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.

More Reports

About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.