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Complaint Investigation

Gardner Heights Health Care Center, Inc

April 27, 2026 · Shelton, CT · 172 Rocky Rest Road
Citations 5
CMS Rating 2/5
Beds 130
Provider ID 075368
Healthcare Facility
Gardner Heights Health Care Center, Inc
Shelton, CT  ·  View full profile →
Inspection Summary

GARDNER HEIGHTS HEALTH CARE CENTER, INC in SHELTON, CT — inspection on April 27, 2026.

Found 5 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0600
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Potential for More Than Minimal Harm

Federal health inspectors cited GARDNER HEIGHTS HEALTH CARE CENTER, INC in SHELTON, CT for a deficiency under regulatory tag F-F0600 during a complaint investigation conducted on 2026-04-27.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

The facility was found deficient in the following area: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 5 deficiencies cited during this inspection of GARDNER HEIGHTS HEALTH CARE CENTER, INC.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited GARDNER HEIGHTS HEALTH CARE CENTER, INC in SHELTON, CT for a deficiency under regulatory tag F-F0684 during a complaint investigation conducted on 2026-04-27.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 5 deficiencies cited during this inspection of GARDNER HEIGHTS HEALTH CARE CENTER, INC.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited GARDNER HEIGHTS HEALTH CARE CENTER, INC in SHELTON, CT for a deficiency under regulatory tag F-F0687 during a complaint investigation conducted on 2026-04-27.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide appropriate foot care.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 5 deficiencies cited during this inspection of GARDNER HEIGHTS HEALTH CARE CENTER, INC.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited GARDNER HEIGHTS HEALTH CARE CENTER, INC in SHELTON, CT for a deficiency under regulatory tag F-F0725 during a complaint investigation conducted on 2026-04-27.

Category: Nursing and Physician Services Deficiencies

The facility was found deficient in the following area: Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 5 deficiencies cited during this inspection of GARDNER HEIGHTS HEALTH CARE CENTER, INC.

Correction Status: Deficient, Provider has no plan of correction.

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Federal health inspectors cited GARDNER HEIGHTS HEALTH CARE CENTER, INC in SHELTON, CT for a deficiency under regulatory tag F-F0838 during a complaint investigation conducted on 2026-04-27.

Category: Administration Deficiencies

The facility was found deficient in the following area: Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 5 deficiencies cited during this inspection of GARDNER HEIGHTS HEALTH CARE CENTER, INC.

Correction Status: Deficient, Provider has no plan of correction.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in SHELTON, CT, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from GARDNER HEIGHTS HEALTH CARE CENTER, INC or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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