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Complaint Investigation

Apple Rehab Rocky Hill

December 31, 2025 · Rocky Hill, CT · 45 Elm Street
Citations 1
CMS Rating 2/5
Beds 120
Provider ID 075211
Healthcare Facility
Apple Rehab Rocky Hill
Rocky Hill, CT  ·  View full profile →
Source Document
Official CMS Inspection Report (Medicare.gov)
Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.
Inspection Summary

APPLE REHAB ROCKY HILL in ROCKY HILL, CT — inspection on December 31, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0684
Quality of Life and Care Deficiencies

between about 5:30 PM in bed wearing a jacket and the dinner tray was on the bedside table.

Resident

when he/she wanted to and would bring his/her meal trays out of the room when finished because it

Resident #1 was not in the building, and he was not aware prior to that time.

Interview and review of facility documentation with the DON on 12/31/2025 at 2:17 PM identified she was notified at 8:15 PM that RN #1 had received a call from the local police that Resident #1 had been found outside of the facility and had been transported to the hospital for evaluation. NA #3 had last seen Resident #1 in the lobby, fully dressed with shoes and a jacket at 5:40 PM.

The DON stated although Resident #1 had dementia and was confused at times, she did not expect staff to be aware of Resident #1's location as he/she was not considered an elopement risk and he/she ambulated independently; she expected staff to monitor those as risk for elopement not someone who was independent. Resident #1's dining habits were such that he/she ate when he/she wanted to, often around 6:30 or 7:00 PM. RN #1 was busy after the 7:00 PM smoke break and the DON stated she did not expect RN #1 to check to see why Resident #1 did not attend the 7:00 PM smoke break as per his/her usual routine since he/she ambulated independently. NAs are expected to monitor food consumed at each meal and notify the nurse if the resident fails to eat a meal or has had a change in consumption.

Interview failed to identify why the NA in the dining room did not communicate with the staff on the unit, and why Resident #1's whereabouts were not verified at least every two (2) hours as the video recorded Resident #1 left the facility at 5:36 PM and the facility was not aware of Resident #1's where abouts until the local police notified them at 8:15 PM (2 hours and 39 minutes). Resident #1 was not monitored for meal consumption, was reported last seen in the lobby wearing a coat about 5:40 PM, and location was not monitored after video stamp recorded left the facility at 5:36 PM.

Staff were unaware he/she had left the facility for 2 hours and 39 minutes until notified by police at 8:15 PM.

Although requested, the facility was unable to provide a policy in regard to routine monitoring of residents for safety.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in ROCKY HILL, CT, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from APPLE REHAB ROCKY HILL or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.