CASSENA CARE AT NORWALK

πŸ“ 23 PROSPECT AVENUE, norwalk, CT 06850 πŸ“ž 2038530010 πŸ›οΈ 150 beds

Overall Rating

⭐⭐
2/5

Health Inspection

⭐
1/5

Staffing

⭐⭐⭐⭐
4/5

Quality Measures

⭐⭐⭐⭐
4/5

Inspection History Overview

70
Total Violations
7 years of data
$34,048
Total Fines
2 penalties
7
Inspections
Since 2014
21
Quality Metrics
Tracked measures

Health Violations by Year

2023 14 violations

Tag 0580 D Oct 26, 2023

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Feb 29, 2024
Tag 0600 H Oct 26, 2023

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

βœ“ Corrected: Dec 10, 2023
Tag 0609 D Oct 26, 2023

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Dec 10, 2023
Tag 0610 D Oct 26, 2023

Respond appropriately to all alleged violations.

βœ“ Corrected: Dec 10, 2023
Tag 0677 D Oct 26, 2023

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Feb 29, 2024
Tag 0684 E Oct 26, 2023

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Dec 10, 2023
Tag 0689 K Oct 26, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Dec 10, 2023
Tag 0695 D Oct 26, 2023

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Dec 10, 2023
Tag 0725 D Oct 26, 2023

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

βœ“ Corrected: Dec 10, 2023
Tag 0726 D Oct 26, 2023

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

βœ“ Corrected: Dec 10, 2023
Tag 0761 D Oct 26, 2023

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Feb 27, 2024
Tag 0835 D Oct 26, 2023

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

βœ“ Corrected: Dec 10, 2023
Tag 0684 D May 26, 2023

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Jun 29, 2023
Tag 0842 D May 26, 2023

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Jun 29, 2023

2022 9 violations

Tag 0559 E Mar 29, 2022

Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

βœ“ Corrected: May 12, 2022
Tag 0585 D Mar 29, 2022

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

βœ“ Corrected: Jun 14, 2022
Tag 0600 D Mar 29, 2022

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

βœ“ Corrected: Jun 14, 2022
Tag 0656 D Mar 29, 2022

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Jun 20, 2022
Tag 0657 D Mar 29, 2022

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Jun 20, 2022
Tag 0677 D Mar 29, 2022

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Jun 20, 2022
Tag 0684 D Mar 29, 2022

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Jun 20, 2022
Tag 0692 D Mar 29, 2022

Provide enough food/fluids to maintain a resident's health.

βœ“ Corrected: Jun 20, 2022
Tag 0761 D Mar 29, 2022

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Jun 20, 2022

2021 4 violations

Tag 0684 D May 18, 2021

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Jun 29, 2021
Tag 0689 D May 18, 2021

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Jun 29, 2021
Tag 0600 D Mar 5, 2021

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

βœ“ Corrected: Apr 12, 2021
Tag 0758 D Mar 5, 2021

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

βœ“ Corrected: Apr 12, 2021

2020 3 violations

Tag 0812 D Sep 5, 2020

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Sep 28, 2020
Tag 0812 E May 24, 2020

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Jul 10, 2020
Tag 0880 D May 24, 2020

Provide and implement an infection prevention and control program.

βœ“ Corrected: Jul 9, 2020

2019 7 violations

Tag 0580 D Sep 19, 2019

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Oct 31, 2019
Tag 0689 D Sep 19, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Oct 31, 2019
Tag 0697 D Sep 19, 2019

Provide safe, appropriate pain management for a resident who requires such services.

βœ“ Corrected: Oct 31, 2019
Tag 0761 D Sep 19, 2019

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Oct 31, 2019
Tag 0790 D Sep 19, 2019

Provide routine and 24-hour emergency dental care for each resident.

βœ“ Corrected: Oct 31, 2019
Tag 0689 D Feb 8, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Mar 28, 2019
Tag 0842 B Feb 8, 2019

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Mar 28, 2019

2018 19 violations

Tag 0656 D Nov 28, 2018

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Dec 21, 2018
Tag 0689 G Nov 28, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Dec 21, 2018
Tag 0880 E Nov 28, 2018

Provide and implement an infection prevention and control program.

βœ“ Corrected: Dec 21, 2018
Tag 0578 D Jun 29, 2018

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

βœ“ Corrected: Aug 20, 2018
Tag 0583 D Jun 29, 2018

Keep residents' personal and medical records private and confidential.

βœ“ Corrected: Aug 20, 2018
Tag 0600 D Jun 29, 2018

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

βœ“ Corrected: Aug 20, 2018
Tag 0609 D Jun 29, 2018

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Aug 20, 2018
Tag 0623 D Jun 29, 2018

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

βœ“ Corrected: Aug 20, 2018
Tag 0656 D Jun 29, 2018

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Aug 20, 2018
Tag 0657 D Jun 29, 2018

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Aug 20, 2018
Tag 0658 D Jun 29, 2018

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Aug 20, 2018
Tag 0677 D Jun 29, 2018

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Aug 20, 2018
Tag 0684 D Jun 29, 2018

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Aug 20, 2018
Tag 0689 D Jun 29, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Aug 20, 2018
Tag 0730 D Jun 29, 2018

Observe each nurse aide's job performance and give regular training.

βœ“ Corrected: Aug 20, 2018
Tag 0756 E Jun 29, 2018

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

βœ“ Corrected: Aug 20, 2018
Tag 0655 D Apr 9, 2018

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

βœ“ Corrected: May 18, 2018
Tag 0657 D Apr 9, 2018

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: May 18, 2018
Tag 0689 J Apr 9, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Apr 10, 2018

2017 14 violations

Tag 0157 D Jul 13, 2017

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Aug 24, 2017
Tag 0167 D Jul 13, 2017

Allow residents to easily view the results of the nursing home's most recent inspection.

βœ“ Corrected: Aug 24, 2017
Tag 0225 D Jul 13, 2017

1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

βœ“ Corrected: Aug 24, 2017
Tag 0241 D Jul 13, 2017

Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

βœ“ Corrected: Aug 24, 2017
Tag 0250 D Jul 13, 2017

Provide medically-related social services to help each resident achieve the highest possible quality of life.

βœ“ Corrected: Aug 24, 2017
Tag 0253 E Jul 13, 2017

Provide housekeeping and maintenance services.

βœ“ Corrected: Aug 24, 2017
Tag 0280 D Jul 13, 2017

Allow residents the right to participate in the planning or revision of care and treatment.

βœ“ Corrected: Aug 24, 2017
Tag 0282 B Jul 13, 2017

Provide care by qualified persons according to each resident's written plan of care.

βœ“ Corrected: Aug 24, 2017
Tag 0309 E Jul 13, 2017

Provide necessary care and services to maintain or improve the highest well being of each resident .

βœ“ Corrected: Aug 24, 2017
Tag 0315 D Jul 13, 2017

Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

βœ“ Corrected: Aug 24, 2017
Tag 0323 G Jul 13, 2017

Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

βœ“ Corrected: Aug 24, 2017
Tag 0327 D Jul 13, 2017

Give each resident enough fluids to keep them healthy and prevent dehydration.

βœ“ Corrected: Aug 24, 2017
Tag 0329 D Jul 13, 2017

Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

βœ“ Corrected: Aug 24, 2017
Tag 0371 F Jul 13, 2017

Store, cook, and serve food in a safe and clean way.

βœ“ Corrected: Aug 24, 2017

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2018 2 penalties totaling $34,048

$21,045
Fine
November 28, 2018
$13,003
Fine
April 9, 2018
Average: $17,024 | Range: $13,003 - $21,045

Fire Safety Deficiencies

Unknown Date

No description available

Inspection Survey Reports

Health

October 26, 2023
0.00

Health

May 26, 2023
0.00

Health

March 29, 2022
0.00

Health

May 18, 2021
0.00

Health

March 5, 2021
0.00

Health

September 19, 2019
0.00

Health

June 29, 2018
0.00

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Ownership Information

For profit - Limited Liability company
Independent (Not part of a chain)
075159
075159
2038530010
Fairfield

Historical Ownership Records

August 25, 2025
Individual
August 25, 2025
Individual
August 25, 2025
Individual