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Complaint Investigation

Civita Care Center At Newington

Inspection Date: August 28, 2025
Total Violations 3
Facility ID 075286
Location NEWINGTON, CT
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Inspection Findings

F-Tag F0580

Resident Rights Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0580 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

she should have reported the critical lab results to the hospital. Interview, and review of the clinical record and facility documentation on 8/28/2025 at 2:36 PM with the DNS identified Resident #4 had blood work ordered STAT on 8/8/2025. The DNS stated the facility physicians and APRNs are aware that STAT blood work is not done after 12 noon, and if APRN #2 wanted it STAT, Resident #4 could have been sent to the hospital. Interview failed to identify the APRN was notified that the blood work was not obtained as ordered.

Further, the DNS stated RN #1 should have called the hospital to report the critical lab results received on 8/10/2025. Interview failed to identify staff notified APRN #2 that the STAT blood work would not be obtained on 8/8/2025, and failed to identify why APRN #2 was not notified. Review of facility Clinical Protocol for Labs and Diagnostic Testing Policy directed in part; a nurse will identify the urgency of communicating with the Attending Physician based on physician request, the seriousness of the any abnormality, and the individual's current condition and identify situations that warrant immediate notification

Review of facility Lab and Diagnostic Test Results Policy: Physician Role and Follow-Up directed in part, clinically significant test results will be reviewed and acted upon appropriately and in a timely manner.

Review of facility Change in Condition Policy directed in part, the facility promptly notifies the resident, his/her attending physician, and resident representative of change in resident's medical condition. The Policy further directed a significant change of condition is a major decline in the resident's status that will not normally resolve itself without intervention.

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If continuation sheet

Printed: 04/13/2026 Form Approved OMB No. 0938-0391

Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION

(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:

(X2) MULTIPLE CONSTRUCTION

B. Wing

A. Building

(X3) DATE SURVEY COMPLETED

08/28/2025

NAME OF PROVIDER OR SUPPLIER

STREET ADDRESS, CITY, STATE, ZIP CODE

Civita Care Center at Newington

240 Church St Newington, CT 06111

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG

SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

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F-Tag F0684

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0684 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

facility documentation on 8/28/2025 at 2:36 PM with the DNS identified RN #1 should have called the hospital to report the critical lab results received on 8/10/2025. Interview failed to identify staff notified APRN #2 that the STAT blood work would not be obtained on 8/8/2025, and failed to identify why APRN #2 was not notified. Review of facility Clinical Protocol for Labs and Diagnostic Testing Policy directed in part;

the staff will process test requisitions and arrange for tests. When lab results are reported to the facility, a nurse will first review the results. A nurse will identify the urgency of communicating with the Attending Physician based on physician request, the seriousness of the any abnormality, and the individual's current condition. Identifying Situations that Warrant Immediate Notification whether physician has requested to be notified as soon as result is received, whether the result should be conveyed to physician regardless of other circumstances. A physician can be notified by phone, fax, voicemail, e-mail, pager or telephone message, facility staff should document information about how, when and to whom the information was provided and the response. Direct voice communication with the physician is the preferred means for presenting any results requiring immediate notification, especially when the resident's clinical status is unstable or current treatment needs review or clarification. Review of facility Lab and Diagnostic Test Results Policy: Physician Role and Follow-Up directed in part the facility shall use a systematic process for obtaining and reviewing lab and diagnostic test results and reporting results to physicians. Clinically significant test results will be reviewed and acted upon appropriately and in a timely manner. Procedure the physician will identify, and order diagnostic and lab testing based on diagnostic and monitoring needs.

The staff will process test requisitions and arrange for tests.

Event ID:

Facility ID:

If continuation sheet

Printed: 04/13/2026 Form Approved OMB No. 0938-0391

Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION

(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:

(X2) MULTIPLE CONSTRUCTION

B. Wing

A. Building

(X3) DATE SURVEY COMPLETED

08/28/2025

NAME OF PROVIDER OR SUPPLIER

STREET ADDRESS, CITY, STATE, ZIP CODE

Civita Care Center at Newington

240 Church St Newington, CT 06111

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG

SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

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F-Tag F0689

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0689 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

interview failed to identify how the residents were able to access another resident's room without staff knowing where Resident #2 and Resident #3 were. Review of facility Resident Right To Freedom From Abuse, Neglect, and Exploitation Policy and Procedure directed in part, staff shall monitor for any behaviors that may provoke a reaction by resident or others, which include, but are not limited to: Sexually aggressive behavior such as saying sexual things, inappropriate touching/grabbing. The Policy further directed the facility will take steps to ensure that the resident is protected from abuse.

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If continuation sheet

📋 Inspection Summary

CIVITA CARE CENTER AT NEWINGTON in NEWINGTON, CT inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in NEWINGTON, CT, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from CIVITA CARE CENTER AT NEWINGTON or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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