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Complaint Investigation

Civita Care Center At Newington

August 28, 2025 · Newington, CT · 240 Church St
Citations 3
CMS Rating 1/5
Beds 180
Provider ID 075286
Healthcare Facility
Civita Care Center At Newington
Newington, CT  ·  View full profile →
Inspection Summary

CIVITA CARE CENTER AT NEWINGTON in NEWINGTON, CT — inspection on August 28, 2025.

Found 3 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0580
Resident Rights Deficiencies
Potential for More Than Minimal Harm

Review of facility Clinical Protocol for Labs and Diagnostic Testing Policy directed in part; a nurse will identify the urgency of communicating with the Attending Physician based on physician request, the seriousness of the any abnormality, and the individual's current condition and identify situations that warrant immediate notification Review of facility Lab and Diagnostic Test Results Policy: Physician Role and Follow-Up directed in part, clinically significant test results will be reviewed and acted upon appropriately and in a timely manner.

Review of facility Change in Condition Policy directed in part, the facility promptly notifies the resident, his/her attending physician, and resident representative of change in resident's medical condition.

The Policy further directed a significant change of condition is a major decline in the resident's status that will not normally resolve itself without intervention.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

08/28/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Civita Care Center at Newington

240 Church St Newington, CT 06111

SUMMARY STATEMENT OF DEFICIENCIES

Review of facility Clinical Protocol for Labs and Diagnostic Testing Policy directed in part; the staff will process test requisitions and arrange for tests.

When lab results are reported to the facility, a nurse will first review the results. A nurse will identify the urgency of communicating with the Attending Physician based on physician request, the seriousness of the any abnormality, and the individual's current condition.

Identifying Situations that Warrant Immediate Notification whether physician has requested to be notified as soon as result is received, whether the result should be conveyed to physician regardless of other circumstances. A physician can be notified by phone, fax, voicemail, e-mail, pager or telephone message, facility staff should document information about how, when and to whom the information was provided and the response.

Direct voice communication with the physician is the preferred means for presenting any results requiring immediate notification, especially when the resident's clinical status is unstable or current treatment needs review or clarification.

Review of facility Lab and Diagnostic Test Results Policy: Physician Role and Follow-Up directed in part the facility shall use a systematic process for obtaining and reviewing lab and diagnostic test results and reporting results to physicians.

Clinically significant test results will be reviewed and acted upon appropriately and in a timely manner.

Procedure the physician will identify, and order diagnostic and lab testing based on diagnostic and monitoring needs.

The staff will process test requisitions and arrange for tests.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

08/28/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Civita Care Center at Newington

240 Church St Newington, CT 06111

SUMMARY STATEMENT OF DEFICIENCIES

Review of facility Resident Right To Freedom From Abuse, Neglect, and Exploitation Policy and Procedure directed in part, staff shall monitor for any behaviors that may provoke a reaction by resident or others, which include, but are not limited to: Sexually aggressive behavior such as saying sexual things, inappropriate touching/grabbing.

The Policy further directed the facility will take steps to ensure that the resident is protected from abuse.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in NEWINGTON, CT, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from CIVITA CARE CENTER AT NEWINGTON or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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