Waveny Care Center
Inspection Findings
F-Tag F0550
Federal health inspectors cited WAVENY CARE CENTER in NEW CANAAN, CT for a deficiency under regulatory tag F-F0550 during a standard health inspection conducted on 2025-11-18.
Category: Resident Rights Deficiencies
The facility was found deficient in the following area: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 7 deficiencies cited during this inspection of WAVENY CARE CENTER.
Correction Status: Deficient, Provider has no plan of correction.
F-Tag F0578
Federal health inspectors cited WAVENY CARE CENTER in NEW CANAAN, CT for a deficiency under regulatory tag F-F0578 during a standard health inspection conducted on 2025-11-18.
Category: Resident Rights Deficiencies
The facility was found deficient in the following area: Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 7 deficiencies cited during this inspection of WAVENY CARE CENTER.
Correction Status: Deficient, Provider has no plan of correction.
F-Tag F0602
F 0602 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few
FORM CMS-2567 (02/99) Previous Versions Obsolete
would educate their staff, however, after the incident, contracted staff are now required to sign an attestation that they have reviewed and understand the facility's policies. The Administrator indicated that
the staff members involved returned the monetary gifts, and Resident #85 was reimbursed. On 11/17/2025 at 1:58 PM, an interview with OTA #1 identified that she had visited Resident #85 on his/her day of discharge to say goodbye and that at that time Resident #85 handed her a check for $1,000. OTA#1 indicated that she did not think that Resident #85 felt pressured to give her the monetary gift but rather appeared to be giving the gift from the heart. OTA#1 indicated she was aware that she should not accept
the resident's gift and indicated she did not report the gift to her supervisor. On 11/18/2025 at 7:26 AM, an
interview with Social Worker #1 indicated that Person #2 was Resident #85's emergency contact. On 11/18/2025 at 10:13 AM, an interview with PT #1 identified that she visited Resident #85 on the day of his/her discharge, and Resident #85 handed her a check, saying that others had already taken one. PT#1 indicated that Resident #85 was self-responsible, so she did not see accepting the gift as a problem at that time. PT#1 indicated that after the incident, her supervisor notified her that accepting money from residents was against the employer's policy. PT#1 indicated that she could not recall if she had been educated on the policy, but indicated that every year, she is required to complete online modules and that education regarding gratuities might have been included. A review of PT#1's mandatory education transcript identified that PT# 1 had completed education on elder abuse and exploitation on 5/9/2024 and education on code of conduct on 6/7/2024. On 11/18/2025 at 10:42 AM, an interview with Person #2 indicated that the issue was resolved. Attempts to interview Laundry Aide #1 and NA#2 were unsuccessful. A facility Code of Conduct Policy identified that staff should not accept gifts, gratuities, loans, or tips, whether financial or other, for services performed as an employee. Staff must also not ask for or accept from a resident or resident's family any money, loans, gifts, favors, or engage in conduct that creates the appearance of taking advantage of a resident. Staff also should not engage in any other behavior that is immoral, illegal, or inappropriate to a healthcare environment as defined by the facility. The facility policy for Gratuities identified that when residents or their families express a desire to give presents to an individual staff member, the staff member is to inform the resident or resident family that staff are not allowed to receive gratuities; and that any gratuity that an employee is not able to refuse must be [NAME] to the Human Resources Department to be deposited into the Employee Fund or raffled at a future employee event.
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F-Tag F0628
Federal health inspectors cited WAVENY CARE CENTER in NEW CANAAN, CT for a deficiency under regulatory tag F-F0628 during a standard health inspection conducted on 2025-11-18.
Category: Resident Rights Deficiencies
The facility was found deficient in the following area: Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 7 deficiencies cited during this inspection of WAVENY CARE CENTER.
Correction Status: Deficient, Provider has no plan of correction.
F-Tag F0658
Federal health inspectors cited WAVENY CARE CENTER in NEW CANAAN, CT for a deficiency under regulatory tag F-F0658 during a standard health inspection conducted on 2025-11-18.
Category: Resident Assessment and Care Planning Deficiencies
The facility was found deficient in the following area: Ensure services provided by the nursing facility meet professional standards of quality.
Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 7 deficiencies cited during this inspection of WAVENY CARE CENTER.
Correction Status: Deficient, Provider has no plan of correction.
F-Tag F0689
Federal health inspectors cited WAVENY CARE CENTER in NEW CANAAN, CT for a deficiency under regulatory tag F-F0689 during a standard health inspection conducted on 2025-11-18.
Category: Quality of Life and Care Deficiencies
The facility was found deficient in the following area: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 7 deficiencies cited during this inspection of WAVENY CARE CENTER.
Correction Status: Deficient, Provider has no plan of correction.
F-Tag F0883
Federal health inspectors cited WAVENY CARE CENTER in NEW CANAAN, CT for a deficiency under regulatory tag F-F0883 during a standard health inspection conducted on 2025-11-18.
Category: Infection Control Deficiencies
The facility was found deficient in the following area: Develop and implement policies and procedures for flu and pneumonia vaccinations.
Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 7 deficiencies cited during this inspection of WAVENY CARE CENTER.
Correction Status: Deficient, Provider has no plan of correction.
WAVENY CARE CENTER in NEW CANAAN, CT inspection on recent inspection.
Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.
Frequently Asked Questions
- What is an F-tag violation?
- F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
- Were these violations corrected?
- Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
- How often do nursing home inspections happen?
- CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
- What should families do about these violations?
- Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in NEW CANAAN, CT, (5) Report new concerns to state authorities.
- Where can I see the full inspection report?
- Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from WAVENY CARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.