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Complaint Investigation

Arden Care Center

Inspection Date: September 29, 2025
Total Violations 1
Facility ID 075228
Location HAMDEN, CT
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Inspection Findings

F-Tag F0689

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0689 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

member in the median of the road, and directed him/her into her car to go back to the facility. RN #4 indicated Resident #3 went into her car and was brought back to the facility without incident. RN #4 explained Resident #3 resided on a secured unit and it was discovered that a locked door was left slightly ajar and Resident #3 was able to leave the unit via that door. Interview and clinical record review with the Director of Nursing (DON) on 9/29/25 at 12:02 PM identified Resident #3 resided on a secure unit. The DON explained after viewing the video surveillance, it was discovered a staff member entered the unit but failed to ensure the door completely latched to lock and Resident #3 was able to exit the unit via that unlocked door. The DON identified Resident #3 was able to exit the unit through the unlatched door but was immediately observed at the bottom of the stairs while attempting to exit by NA #2 and was not out of sight at any time after exiting the door and going down the stairs. Interview with the DON on 9/30/25 at 11:50 AM identified it was the expectation that when a staff member enters or exits a secured unit, they need to ensure the door was locked before walking away. The DON explained that the staff member who entered through the door at the time Resident #3 exited, should have ensured the door was closed and/or locked behind them before walking away from the door. Review of the facility policy titled Dementia: Care of Patient, last revised 6/1/21, directed, in part, to monitor for elopement risk and safety to self and/or others (e.g., swallowing objects, environmental factors, intrusive wandering, etc.).

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📋 Inspection Summary

ARDEN CARE CENTER in HAMDEN, CT inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in HAMDEN, CT, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from ARDEN CARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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