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Complaint Investigation

Complete Care At Groton Regency

Inspection Date: January 29, 2026
Total Violations 1
Facility ID 075270
Location GROTON, CT
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Inspection Findings

F-Tag F0600

Freedom from Abuse, Neglect, and Exploitation Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0600 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

#130 went into another resident's room (Resident #98) yelled at the resident, demanded them to do what he/she asks, slapped the resident and grabbed them on the right upper forearm. The report further identified Resident #130 was placed on one-to-one supervision following the incident. The Psychiatric evaluation and consultation dated 4/4/25 identified Resident #130 entered another resident's room and the other resident reported that Resident #130 hit her in the face with an open hand. The evaluation further identified Resident #130 had a previous resident to resident incident which occurred on 3/21/25 wherein Resident #130 went into another resident's bathroom and the other resident yelled at him/her and Resident #130 hit the other resident and Resident #130 was worked up for infection and there was no evidence of an active infection. In addition, the evaluation further identified based on recent episodes of physical aggression with no evidence of infection, Resident #130 should remain on one-to-one supervision and should be sent to a psychiatric facility for treatment. Review of the nurses' notes from 4/4/25 to 4/8/25 identified that the resident remained on one-to-one observation. The physician's progress note dated 4/8/25 identified the resident was transferred to an inpatient psychiatric hospital. Review of the Abuse, Neglect and Exploitation policy identified that this facility to provide protections for the health, welfare and rights of each resident by developing and implementing written policies and procedures that prohibit and prevent abuse, neglect, exploitation and misappropriation of resident property. The facility failed to implement effective interventions for Resident #130, who displayed wandering, verbal and physical aggression and was not easily redirected. These failures contributed to an incident of resident-to-resident abuse.

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📋 Inspection Summary

COMPLETE CARE AT GROTON REGENCY in GROTON, CT inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in GROTON, CT, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from COMPLETE CARE AT GROTON REGENCY or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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