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Complaint Investigation

Ingraham Manor Rehab And Nursing

February 20, 2026 · Bristol, CT · 400 N Main St
Citations 3
CMS Rating 2/5
Beds 128
Provider ID 075329
Healthcare Facility
Ingraham Manor Rehab And Nursing
Bristol, CT  ·  View full profile →
Inspection Summary

INGRAHAM MANOR REHAB AND NURSING in BRISTOL, CT — inspection on February 20, 2026.

Found 3 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0578
Resident Rights Deficiencies

was a full code.Interview with the Director of Nursing Services (DNS) on [DATE] at 3:02 PM

was transitioning from paper charts to an EMR system.

Administration identified they were initially

reviewing several paper charts and locating advance directive documents under the advance directive tab.

Administration identified the facility did not have a process to ensure advance directives for newly admitted residents were readily identifiable in the paper chart.

Administration identified advance directives for newly admitted residents could be located within hospital documents or physician order sections of the paper chart but were unable to identify how long it would take to locate the documents during a medical emergency due to the volume of documentation in those sections.

Administration reported they were unaware that LPN #1 was unable to identify where to access Resident #1's advance directives outside of the EMR.The Advanced Directive policy identified adult persons had the fundamental right to control the decisions related to the rendering of their own medical care and that advanced directives are a legally recognized written declaration specifying the person's wishes in directing future care.

075329 02/20/2026

Ingraham Manor Rehab and Nursing 400 N Main St Bristol, CT 06010

however, indicated he/she should have initiated CPR once Resident #1 was identified without pulse

jeopardy to resident health or Nursing Services (DNS) on [DATE] at 3:02 PM identified when a resident with a full code status is safety found without a pulse and respirations, staff should call for help, call a code blue three (3) times over the intercom with the room number and location, and initiate CPR immediately.

The DNS further

admission from the hospital.

Review of the CPR policy directed that CPR would be performed on appropriate residents by CPR certified staff members and that the supervisor or charge nurse would be in charge of providing organization and directives.The facility submitted a Plan of Correction for past noncompliance dated [DATE] which was accepted by the State Agency during an on-site inspection on [DATE] at 5:08 PM.

The Plan of Correction included the following: The facility audited all resident charts to confirm code status was active in the electronic medical record (EMR).Educated all nursing staff on Response to Unresponsive Residents and Code Status, CPR, and a Mock Code was conducted followed by a code debrief on all 3 shifts.A Code Procedure Checklist (competency evaluation) was performed for all licensed staff.Code blue mock drills would be conducted weekly x4 then monthly x3.The Corrective action plan was scheduled for QAPI review on [DATE].

075329 02/20/2026

Ingraham Manor Rehab and Nursing 400 N Main St Bristol, CT 06010

Resident #1's head, tapped his/her face, and called out his/her name but received no response. LPN

further identified there was no stiffness of the extremity or fingers. LPN #2 identified she did not

identified without pulse and respiration, a code should have been called, and EMS activated.Interview with the Director of Nursing Services (DNS) on [DATE] at 3:02 PM identified when a resident with a full code status is found without a pulse and respirations, staff should call for help, call a code blue three (3) times over the intercom with the room number and location, and initiate CPR immediately.

The DNS further indicated that the resident would be considered a full code unless otherwise decided following admission from the hospital.

The DNS identified a physician's order was required for an RNP.

Review of the CPR policy directed that CPR would be performed on appropriate residents by CPR certified staff members and that the supervisor or charge nurse would be in charge of providing organization and directives.The Pronouncement of Death policy identified it was the policy of the facility to permit a Registered Nurse (RN) to make a determination and pronouncement of death when certain conditions, as outlined in the procedures below, have been met.

These procedures included: an attending physician must determine that the prognosis for a patient is for an anticipated death (anticipated death was defined as death which was expected to occur within 120 days due to illness, infirmity, or disease), the physician must document such determination in the patient's medical or clinical record, and the physician must authorize in writing, at the time of determination and documentation, that Registered Nurses in the facility may make a determination and pronouncement of death.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in BRISTOL, CT, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from INGRAHAM MANOR REHAB AND NURSING or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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