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Complaint Investigation

Falcon Heights Rehabilitation And Nursing Llc

February 25, 2026 · Colorado Springs, CO · 1795 Monterey Rd
Citations 1
CMS Rating 2/5
Beds 107
Provider ID 065168
Healthcare Facility
Falcon Heights Rehabilitation And Nursing Llc
Colorado Springs, CO  ·  View full profile →
Inspection Summary

FALCON HEIGHTS REHABILITATION AND NURSING LLC in COLORADO SPRINGS, CO — inspection on February 25, 2026.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0600
Freedom from Abuse, Neglect, and Exploitation Deficiencies

interventions included administering medications as ordered, anticipating and meeting resident needs,

episodes, intervening to protect other residents (initiated 2/10/25) and monitoring one-to-one for

Resident #10 had been in an altercation with Resident #11 outside in the smoking area. A staff member supervising the smoking break observed Resident #10 grab Resident #11 by the shirt and punch him multiple times.

The nurses documented Resident #10 told her Resident #11 had swung his leg towards his chest.

The progress note revealed the nurse completed an assessment and documented Resident #10 had no injuries from the altercation.The 2/16/26 IDT progress note revealed the cause of the altercation between Resident #11 and Resident #10 was due to a misunderstanding of personal space in close physical proximity to each other.

The IDT initiated new interventions and placed Resident #10 on one-to-one monitoring when outside of his room.IV.

Staff interviewsThe NHA, the operations director and the director of nursing (DON) were interviewed together on 2/25/26 at 4:45 p.m.

The NHA said the altercation between Resident #7 and Resident #9 occurred in the dining room while residents were waiting for their dinner.

The operations director said a staff member reported she observed Resident #9 punch Resident #7 on the chest and shoulder.

The operations director said after the altercation, staff responded immediately by separating the residents.

The operations director said the nurse assessed both residents and neither resident had injuries.

The NHA said Resident #9 was placed on one-on-one supervision for prevention of additional altercations.

The NHA said resident #9 would remain on one-on-one supervision until the IDT reviewed behaviors and determined that less monitoring was appropriate.

The DON said there were no additional altercations between Resident #7 and Resident #9.

The DON said Resident #9 had occasional verbal aggression with staff during care that resolved when staff redirected or re-approached Resident #9.

The NHA said the altercation between Resident #10 and Resident #11 occurred outside in the smoking area.

The operations director said the altercation was observed by a staff member supervising the smoking break and said the altercation occurred quickly, and the staff member was unable to intervene in time to prevent Resident #10 from hitting Resident #11.

The operations director said after the altercation, Resident #10 and Resident #11 were separated, assessed by the nurse and had no injuries.

The operations director said Resident #10 was placed on one-to-one supervision for resident safety.

The operations director said that in response to the altercation, the facility initiated a policy change to require two staff members to monitor smoking breaks when the smoking group exceeded five residents.

The NHA said Resident #10 agreed to a referral to another long-term care facility and transferred on 2/26/26.

The DON said neither victim, Resident #7 or Resident #11, had injuries or changes to their mood or behaviors after the altercations.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in COLORADO SPRINGS, CO, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from FALCON HEIGHTS REHABILITATION AND NURSING LLC or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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