Woodland Post-acute
WOODLAND POST-ACUTE in WOODLAND, CA — inspection on August 20, 2025.
Found 1 citation. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
During an interview with the Business Office Manager (BOM) on [DATE] at 10:57 a.m., the BOM stated the Business Office records indicated $187.97 was owed to Resident 1's family.
The BOM further stated, I didn't know why the money has not been returned.
During a concurrent interview and record review with the BOM on [DATE] at 12:17 p.m., the BOM stated, Our policy indicated the money should have been returned to the family within 60 days of Resident 1's death.
During an interview with the Administrator (ADM) on [DATE] at12:32 p.m., the ADM stated, The expectation is that we follow our policy and if the policy says we should have returned the money within 60 days, then we are at fault.
During a concurrent interview and record with the ADM and BOM on [DATE] at 12:37 p.m., the ADM and BOM verified Resident 1 expired on [DATE] and as of [DATE], Resident 1's money has not been returned within the 60 days as per there policy. A review of the Business Office records indicated Resident 1 had a Share of Cost overpayment owed back to them of $187.97 for the month of [DATE]. A review of the Outstanding Account report indicated, the BOM had first corresponded with the complainant on [DATE] at 2:42 p.m.
The BOM noted complainant, Asked about refund for Share of Cost. A review of the facility policy titled, A/R Refunds Policy and procedure dated 6/2023 indicated, Overpayments shall be refunded no later than 60 days from when the overpayment was identified, according to CMS 6037-F Final Rule .
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.
For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE
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