Inspection History Overview

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Detailed Inspection Reports

Notice: These are official CMS inspection narratives containing detailed regulatory findings. This information is not available in searchable format anywhere else online.

January 2, 2026 Complaint Investigation

Fines and Penalties by Year

2022 2 penalties totaling $2,961

$1,645
Feb 28, 2022

Fine

$1,316
Jan 17, 2022

Fine

2021 4 penalties totaling $17,597

$975
Dec 20, 2021

Fine

$650
Dec 13, 2021

Fine

$15,972
Feb 23, 2021

Fine

$0
Feb 23, 2021

Payment Denial

2020 1 penalties totaling $9,750

$9,750
Apr 5, 2020

Fine

2017 2 penalties totaling $13,894

$13,894
Oct 7, 2017

Fine

$0
Oct 7, 2017

Payment Denial

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Health Violations by Year

2024 10 violations

Tag 0684 D Jul 3, 2024

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Jul 26, 2024
Tag 0761 D Jun 24, 2024

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Jul 17, 2024
Tag 0558 D Jun 7, 2024

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: Jul 3, 2024
Tag 0656 D May 6, 2024

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: May 30, 2024
Tag 0758 D May 6, 2024

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: May 30, 2024
Tag 0726 D Mar 28, 2024

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

✓ Corrected: Apr 30, 2024
Tag 0760 G Mar 28, 2024

Ensure that residents are free from significant medication errors.

✓ Corrected: Apr 30, 2024
Tag 0842 D Mar 28, 2024

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Apr 22, 2024
Tag 0656 G Jan 31, 2024

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Feb 23, 2024
Tag 0689 D Jan 31, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Feb 23, 2024

2023 18 violations

Tag 0880 E Nov 28, 2023

Provide and implement an infection prevention and control program.

✓ Corrected: Dec 27, 2023
Tag 0578 D Oct 13, 2023

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

✓ Corrected: Nov 15, 2023
Tag 0677 D Oct 13, 2023

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Nov 1, 2023
Tag 0679 D Oct 13, 2023

Provide activities to meet all resident's needs.

✓ Corrected: Nov 1, 2023
Tag 0686 G Oct 13, 2023

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Nov 17, 2023
Tag 0688 D Oct 13, 2023

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

✓ Corrected: Nov 6, 2023
Tag 0690 E Oct 13, 2023

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: Nov 6, 2023
Tag 0700 D Oct 13, 2023

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

✓ Corrected: Nov 15, 2023
Tag 0725 D Oct 13, 2023

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

✓ Corrected: Nov 6, 2023
Tag 0757 D Oct 13, 2023

Ensure each resident’s drug regimen must be free from unnecessary drugs.

✓ Corrected: Nov 15, 2023
Tag 0912 B Oct 13, 2023

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

✓ Corrected: Oct 13, 2023
Tag 0609 D Aug 7, 2023

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Aug 25, 2023
Tag 0584 D May 30, 2023

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

✓ Corrected: Jun 26, 2023
Tag 0880 D May 30, 2023

Provide and implement an infection prevention and control program.

✓ Corrected: Jun 26, 2023
Tag 0880 E May 26, 2023

Provide and implement an infection prevention and control program.

✓ Corrected: Jun 26, 2023
Tag 0607 D Mar 4, 2023

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Apr 24, 2023
Tag 0688 G Jan 10, 2023

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

✓ Corrected: Jan 26, 2023
Tag 0725 E Jan 10, 2023

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

✓ Corrected: Jan 20, 2023

2022 25 violations

Tag 0676 E Dec 29, 2022

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

✓ Corrected: Dec 30, 2022
Tag 0697 D Dec 21, 2022

Provide safe, appropriate pain management for a resident who requires such services.

✓ Corrected: Dec 28, 2022
Tag 0726 D Dec 21, 2022

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

✓ Corrected: Jan 4, 2023
Tag 0600 D Dec 13, 2022

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: Dec 14, 2022
Tag 0609 D Dec 13, 2022

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Dec 14, 2022
Tag 0773 D Dec 13, 2022

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

✓ Corrected: Dec 14, 2022
Tag 0842 D Dec 13, 2022

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Dec 14, 2022
Tag 0761 D Nov 2, 2022

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Nov 10, 2022
Tag 0689 D Sep 28, 2022

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Oct 28, 2022
Tag 0760 E Sep 28, 2022

Ensure that residents are free from significant medication errors.

✓ Corrected: Oct 28, 2022
Tag 0584 D Sep 1, 2022

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

✓ Corrected: Sep 30, 2022
Tag 0690 D Sep 1, 2022

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: Sep 30, 2022
Tag 0732 D Aug 30, 2022

Post nurse staffing information every day.

✓ Corrected: Sep 20, 2022
Tag 0755 E Aug 25, 2022

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Sep 27, 2022
Tag 0760 D Aug 25, 2022

Ensure that residents are free from significant medication errors.

✓ Corrected: Sep 27, 2022
Tag 0880 E Jul 13, 2022

Provide and implement an infection prevention and control program.

✓ Corrected: Aug 2, 2022
Tag 0888 D Jul 13, 2022

Ensure staff are vaccinated for COVID-19

✓ Corrected: Aug 2, 2022
Tag 0880 E Jun 18, 2022

Provide and implement an infection prevention and control program.

✓ Corrected: Jun 23, 2022
Tag 0760 D Jun 2, 2022

Ensure that residents are free from significant medication errors.

✓ Corrected: Jun 16, 2022
Tag 0684 G May 19, 2022

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Jun 29, 2022

2021 24 violations

Tag 0757 E Dec 7, 2021

Ensure each resident’s drug regimen must be free from unnecessary drugs.

✓ Corrected: Feb 7, 2022
Tag 0880 E Sep 16, 2021

Provide and implement an infection prevention and control program.

✓ Corrected: Oct 12, 2021
Tag 0921 D Aug 6, 2021

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

✓ Corrected: Aug 26, 2021
Tag 0558 D Jul 27, 2021

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: Aug 12, 2021
Tag 0725 D Jul 21, 2021

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Tag 0880 D Jul 21, 2021

Provide and implement an infection prevention and control program.

Tag 0550 E Apr 23, 2021

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: May 21, 2021
Tag 0558 D Apr 23, 2021

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: May 21, 2021
Tag 0584 D Apr 23, 2021

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

✓ Corrected: May 21, 2021
Tag 0641 D Apr 23, 2021

Ensure each resident receives an accurate assessment.

✓ Corrected: May 21, 2021
Tag 0657 E Apr 23, 2021

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: May 21, 2021
Tag 0684 D Apr 23, 2021

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: May 21, 2021
Tag 0685 D Apr 23, 2021

Assist a resident in gaining access to vision and hearing services.

✓ Corrected: May 21, 2021
Tag 0686 D Apr 23, 2021

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: May 21, 2021
Tag 0688 D Apr 23, 2021

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

✓ Corrected: May 21, 2021
Tag 0694 D Apr 23, 2021

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

✓ Corrected: May 21, 2021
Tag 0755 E Apr 23, 2021

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: May 21, 2021
Tag 0757 D Apr 23, 2021

Ensure each resident’s drug regimen must be free from unnecessary drugs.

✓ Corrected: May 21, 2021
Tag 0758 D Apr 23, 2021

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: May 21, 2021
Tag 0912 B Apr 23, 2021

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

✓ Corrected: May 21, 2021

2020 6 violations

Tag 0880 D Sep 2, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Sep 17, 2020
Tag 0921 E May 28, 2020

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

✓ Corrected: Aug 20, 2020
Tag 0609 D May 20, 2020

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: May 29, 2020
Tag 0697 D Apr 7, 2020

Provide safe, appropriate pain management for a resident who requires such services.

✓ Corrected: Apr 21, 2020
Tag 0732 B Apr 5, 2020

Post nurse staffing information every day.

✓ Corrected: Apr 21, 2020
Tag 0880 D Apr 5, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Apr 21, 2020

2019 19 violations

Tag 0880 G Nov 12, 2019

Provide and implement an infection prevention and control program.

✓ Corrected: Dec 12, 2019
Tag 0921 F Nov 12, 2019

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

✓ Corrected: Dec 12, 2019
Tag 0578 D Sep 26, 2019

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

✓ Corrected: Nov 25, 2019
Tag 0609 D Sep 26, 2019

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Nov 25, 2019
Tag 0656 D Sep 26, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Nov 25, 2019
Tag 0657 D Sep 26, 2019

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: Nov 25, 2019
Tag 0684 D Sep 26, 2019

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Nov 25, 2019
Tag 0692 D Sep 26, 2019

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: Nov 25, 2019
Tag 0695 D Sep 26, 2019

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: Nov 25, 2019
Tag 0697 D Sep 26, 2019

Provide safe, appropriate pain management for a resident who requires such services.

✓ Corrected: Nov 25, 2019
Tag 0700 D Sep 26, 2019

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

✓ Corrected: Nov 25, 2019
Tag 0732 B Sep 26, 2019

Post nurse staffing information every day.

✓ Corrected: Nov 25, 2019
Tag 0755 E Sep 26, 2019

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Nov 25, 2019
Tag 0761 E Sep 26, 2019

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Nov 25, 2019
Tag 0838 B Sep 26, 2019

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies.

✓ Corrected: Nov 25, 2019
Tag 0880 D Sep 26, 2019

Provide and implement an infection prevention and control program.

✓ Corrected: Nov 25, 2019
Tag 0912 B Sep 26, 2019

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

✓ Corrected: Nov 25, 2019
Tag 0558 D Jul 26, 2019

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: Aug 21, 2019
Tag 0689 D Jul 26, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Aug 21, 2019

2018 10 violations

Tag 0656 D Oct 22, 2018

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Nov 9, 2018
Tag 0658 D Oct 22, 2018

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: Nov 9, 2018
Tag 0676 D Oct 22, 2018

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

✓ Corrected: Nov 9, 2018
Tag 0686 D Oct 22, 2018

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Nov 9, 2018
Tag 0688 D Oct 22, 2018

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

✓ Corrected: Nov 9, 2018
Tag 0744 D Oct 22, 2018

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

✓ Corrected: Nov 9, 2018
Tag 0758 E Oct 22, 2018

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Nov 9, 2018
Tag 0912 D Oct 22, 2018

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

✓ Corrected: Nov 9, 2018
Tag 0921 D Oct 22, 2018

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

✓ Corrected: Nov 9, 2018
Tag 0697 D Feb 16, 2018

Provide safe, appropriate pain management for a resident who requires such services.

✓ Corrected: Feb 26, 2018

2017 16 violations

Tag 0246 E Nov 27, 2017

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: Dec 20, 2017
Tag 0353 E Nov 27, 2017

Have enough nurses to care for every resident in a way that maximizes the resident's well being.

✓ Corrected: Dec 20, 2017
Tag 0246 E Oct 7, 2017

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: Jan 12, 2018
Tag 0279 D Oct 7, 2017

Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Jan 29, 2018
Tag 0281 D Oct 7, 2017

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: Jan 12, 2018
Tag 0309 D Oct 7, 2017

Provide necessary care and services to maintain or improve the highest well being of each resident .

✓ Corrected: Jan 12, 2018
Tag 0315 E Oct 7, 2017

Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

✓ Corrected: Jan 29, 2018
Tag 0323 K Oct 7, 2017

Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

✓ Corrected: Jan 12, 2018
Tag 0328 D Oct 7, 2017

Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

✓ Corrected: Jan 12, 2018
Tag 0329 D Oct 7, 2017

Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

✓ Corrected: Jan 12, 2018
Tag 0425 D Oct 7, 2017

Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

✓ Corrected: Jan 12, 2018
Tag 0431 D Oct 7, 2017

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

✓ Corrected: Jan 29, 2018
Tag 0441 E Oct 7, 2017

Have a program that investigates, controls and keeps infection from spreading.

✓ Corrected: Jan 12, 2018
Tag 0458 D Oct 7, 2017

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

✓ Corrected: Jan 29, 2018
Tag 0520 E Oct 7, 2017

Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.

✓ Corrected: Jan 29, 2018
Tag 0526 D Oct 7, 2017

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

✓ Corrected: Jan 12, 2018
🏥 Facility Summary

WEST COVINA HEALTHCARE CENTER is a 3-star nursing home in WEST COVINA, CA with 97 beds.

Most recent inspection: Data not available. No current violations on record.

📞 6269623368
📍 850 S. SUNKIST AVE., WEST COVINA, CA
💵 Accepts Medicare and Medicaid
Data source: Centers for Medicare & Medicaid Services (CMS). Facility information updated daily. Star ratings range from 1 (much below average) to 5 (much above average).

Frequently Asked Questions About WEST COVINA HEALTHCARE CENTER

What violations has WEST COVINA HEALTHCARE CENTER received?
WEST COVINA HEALTHCARE CENTER has 0 health and safety violation(s) documented by CMS inspections. All violation data comes from official Medicare inspection reports and is updated regularly from government sources.
What is the quality rating of WEST COVINA HEALTHCARE CENTER?
WEST COVINA HEALTHCARE CENTER has a 3-star rating out of 5 from CMS. This is an average rating, meeting basic quality standards. The rating is based on health inspections, staffing levels, and quality measures.
When was WEST COVINA HEALTHCARE CENTER last inspected?
Inspection reports are documented by state survey agencies and the Centers for Medicare & Medicaid Services (CMS). Reports typically lag 2-3 months behind the actual inspection date. Visit the facility's full profile page for detailed violation information and inspection history.
Is WEST COVINA HEALTHCARE CENTER safe?
Safety at WEST COVINA HEALTHCARE CENTER should be evaluated based on multiple factors: the facility's CMS rating, recent violation history, and personal visits. We recommend reviewing the complete inspection history, speaking with current residents and families, consulting healthcare professionals, and visiting in person before making placement decisions.
How do I contact WEST COVINA HEALTHCARE CENTER?
Phone: 6269623368. Address: 850 S. SUNKIST AVE., WEST COVINA, CA. For visiting hours and admission information, call the facility directly.
What services does WEST COVINA HEALTHCARE CENTER offer?
WEST COVINA HEALTHCARE CENTER is a skilled nursing facility with 97 beds. The facility accepts Medicare and Medicaid. For specific services like rehabilitation, memory care, or short-term recovery, contact the facility directly.
What are better facilities near WEST COVINA, CA?
Compare WEST COVINA HEALTHCARE CENTER with other nursing homes in WEST COVINA, CA on our facilities page. Filter by star rating, bed count, and recent inspection results to find the best match for your needs.