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Complaint Investigation

Delta Healthcare & Wellness Center, Lp

August 14, 2025 · Visalia, CA · 514 North Bridge Street
Citations 3
CMS Rating 5/5
Beds 44
Provider ID 555354
Healthcare Facility
Delta Healthcare & Wellness Center, Lp
Visalia, CA  ·  View full profile →
Source Document
Official CMS Inspection Report (Medicare.gov)
Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.
Inspection Summary

DELTA HEALTHCARE & WELLNESS CENTER, LP in VISALIA, CA — inspection on August 14, 2025.

Found 3 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0573
Resident Rights Deficiencies

During a review of the facility's policy and procedure (P&P) titled, Resident Access to PHI (Protected Health Information) dated 11/1/15, the P&P indicated, All requests by a resident or a resident's personal representative for access to PHI must be directed to the HIAA Privacy Officer.Time and manner of Access a.

The HIPAA Privacy Officer will allow the resident and/or their personal representative to access to inspect the resident's medical record at the facility within twenty-four (24) hours of receipt of a written request for access, excluding weekends and holidays. b. If the resident and/or their personal representative requests a copy of the resident's medical record, the HIPPA Privacy Office will provide the resident and/or their personal representative with a copy of the medical record within two (2) working days after receiving the written request.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER TITLE (X6) DATE REPRESENTATIVE'S SIGNATURE

555354 08/14/2025

Delta Healthcare & Wellness Center, LP 514 North Bridge Street Visalia, CA 93291

During an interview on 8/6/25 at 1:42 p.m. with Administrator, Administrator stated FM 1 had requested an itemized bill indicating how much Resident 1 was being charged for each service.

Administrator stated FM 1 was provided with a generic statement that did not indicate the individual service charge.

Facility policy requested and none provided.During a review of the facility's California Standard admission Agreement for Skilled Nursing Facilities and Intermediate Care Facilities (CSAASNFICF) undated, the CSAASNFICF indicated, The resident shall receive a monthly, itemized statement of all charges incurred by the resident.

555354 08/14/2025

Delta Healthcare & Wellness Center, LP 514 North Bridge Street Visalia, CA 93291

During a review of the facility's policy and procedure (P&P) titled Hospice Care of Residents dated 1/1/12, the P&P indicated, If the resident and/or surrogate decision maker decides to utilize hospice care.The hospice and facility will collaborate on a care plan for the resident.facility and hospice staff will collaborate on a regular basis concerning the resident's care.Documentation.Hospice notes will be included in the facility progress notes.nursing staff will be informed of any changes recommended by the hospice staff.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in VISALIA, CA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from DELTA HEALTHCARE & WELLNESS CENTER, LP or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.