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Complaint Investigation

Redwood Cove Healthcare Center

August 27, 2025 · Ukiah, CA · 1162 S Dora St.
Citations 1
CMS Rating 3/5
Beds 68
Provider ID 055853
Healthcare Facility
Redwood Cove Healthcare Center
Ukiah, CA  ·  View full profile →
Source Document
Official CMS Inspection Report (Medicare.gov)
Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.
Inspection Summary

REDWOOD COVE HEALTHCARE CENTER in UKIAH, CA — inspection on August 27, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0550
Resident Rights Deficiencies
Potential for More Than Minimal Harm

process.

Thereafter, it is presented quarterly to all staff providing direct care.

The DSD stated she taught the correct way to enter a resident's room was to knock, while stating knock, knock out loud so the resident hears you.

Specific requests such as waiting for an invitation to enter would be handed off during shift-to-shift report.

During an interview on 8/27/25 at 12:34 p.m., the DON stated, We will cater to their [residents] wishes, as long as it is reasonable, or won't hurt themselves or others.

The DON stated Resident 1's request was reasonable and understood Resident 1 needed his privacy.A review of facility policy titled Resident Rights, dated 2001, indicated, Federal and state laws guarantee certain basic rights to all residents of this facility.

These rights include the resident's right to a dignified existence.be treated with respect, kindness, and dignity.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in UKIAH, CA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from REDWOOD COVE HEALTHCARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.