Complaint Investigation

The Earlwood

April 24, 2025 · Torrance, CA · 20820 Earl Street

Citations 1

CMS Rating 1/5

Beds 87

Provider ID 055032

Healthcare Facility

The Earlwood

Torrance, CA · View full profile →

Source Document

Official CMS Inspection Report (Medicare.gov) · 14 pages

Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.

Inspection Summary

THE EARLWOOD in TORRANCE, CA — inspection on April 24, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF725

TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 49145 Few order prior to resident scheduled appointment for one of three sampled residents (Resident 2). affected

During a review of Resident 2 ' s Minimum Data Set (MDS- resident assessment tool) dated 3/24/2025 indicated Resident 2 ' s cognition (ability to think, understand, learn, and remember) was intact and required moderate assistance (helper does less than half the effort) with toileting and dressing.

During an interview on 4/24/2025 at 9:49 a.m., with Resident 2, Resident 2 stated she had an appointment on Friday 4/25/2025 with her oncologist (a doctor who specializes in cancer), but her laboratory tests were not drawn. Resident 2 stated because her laboratory tests were not drawn, she had to cancel her appointment with her oncologist. Resident 2 stated this had caused her to feel frustrated.

During an interview on 4/24/2025 at 10:50 a.m., with the Social Services designee (SSD), the SSD stated she was responsible for informing the Registered Nurse (RN) to set up laboratory draw appointments for the residents.

The SSD stated she told the RN (unknown), that Resident 2 required laboratory tests for her upcoming appointment on 4/25/2025, but the RN had left early that day, and she did not follow up to ensure it was done.

The SSD stated she will develop a system to ensure laboratory tests ordered were follow through with licensed staff as to prevent a delay in Resident 2 ' s care as SSD had to reschedule her MD appointment.

During a review of the facility ' s Social Worker Job Description revised 10/2020, the Social Worker Job Description indicated the duties included, Assist in obtaining resources from community social, health, and welfare agencies to meet the needs of the resident.

055032

Form Approved OMB

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A.

Building 055032 B.

Wing 04/24/2025

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

The Earlwood 20820 Earl Street Torrance, CA 90503

Frequently Asked Questions

What is an F-tag violation?

F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.

Were these violations corrected?

Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.

How often do nursing home inspections happen?

CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.

What should families do about these violations?

Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in TORRANCE, CA, (5) Report new concerns to state authorities.

Where can I see the full inspection report?

Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from THE EARLWOOD or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.

More Reports

About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.