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Complaint Investigation

Bay Crest Care Center

November 3, 2025 · Torrance, CA · 3750 Garnet Street
Citations 3
CMS Rating 1/5
Beds 80
Provider ID 055559
Healthcare Facility
Bay Crest Care Center
Torrance, CA  ·  View full profile →
Inspection Summary

BAY CREST CARE CENTER in TORRANCE, CA — inspection on November 3, 2025.

Found 3 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0725
Nursing and Physician Services Deficiencies
Potential for More Than Minimal Harm

reference: F-F760

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

11/03/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Bay Crest Care Center

3750 Garnet Street Torrance, CA 90503

SUMMARY STATEMENT OF DEFICIENCIES

During a review of Resident 3's Order Summary, as of 11/3/2025, the Order Summary indicated the following medication orders to be administered during the 3 p.m. to 11 p.m. shift:Apixaban (medication for Deep vein thrombosis [condition where a blood clot forms in a deep vein, usually in the lower leg]) Oral Tablet 5 milligrams prophylaxis (prevention), one tablet by mouth two times a day.Gabapentin (medication for nerve pain) Oral Capsule 300 milligrams, one capsule by mouth two times a day.Hydralazine (medication for high blood pressure) 50 milligrams, one tablet by mouth two times a day.During a concurrent phone interview on 11/5/2025 at 10:30 a.m., with the Director of Nursing (DON), Resident 1, 2 and 3's Medication Administration Records (MAR) for 11/2025 were reviewed.

The DON stated for Residents 2 and 3, according to the MAR for 11/1/2025, the medications scheduled for administration during the 3:00 p.m. to 11:00 p.m. shift were not administered.

The DON stated LVN 4 confirmed she did not give the medications on 11/1/2025 for 3:00 p.m. to 11:00 p.m. shift to Residents 2 and 3.

During the continued phone interview and record review on 11/5/2025 at 10:33 a.m., with the DON, Resident 1's MAR for 11/2025 was reviewed.

The DON stated that on 11/3/2025 at 6:30 a.m.

LVN 4 did not administer Resident 1's medications.

The DON stated the nurses assessed Residents 1, 2 and 3 after the discovery of medication errors and reported the incident to the physician and responsible parties.

During a review of the facility's P/P titled Medication Administration Schedule, revised 11/2020, the P/P indicated the medications were administered according to established schedules.

The P/P indicated the exact time of medication administration was documented in the MAR.

Cross-reference: F-F725

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

11/03/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Bay Crest Care Center

3750 Garnet Street Torrance, CA 90503

SUMMARY STATEMENT OF DEFICIENCIES

During a review of Resident 3's Order Summary, as of 11/3/2025, the Order Summary indicated the following medication orders to be administered during the 3 p.m. to 11 p.m. shift:Apixaban (medication for Deep vein thrombosis [condition where a blood clot forms in a deep vein, usually in the lower leg]) Oral Tablet 5 milligrams prophylaxis (prevention), one tablet by mouth two times a day.

Gabapentin (medication for nerve pain) Oral Capsule 300 milligrams one capsule by mouth two times a day.

Hydralazine (medication for high blood pressure) 50 milligrams, one tablet by mouth two times a day forDuring a phone interview on 11/3/2025 at 2:35 p.m., with LVN 3, LVN 3 said that on 11/2/2025 from 3:00 p.m. to 11:00 p.m., she administered the scheduled medications and took care of Resident 1, Resident 2, and Resident 3. LVN 3 stated she was unable to sign the MAR when she administered the medications. LVN 3 stated she was going to document as soon as she could.

During a concurrent interview and record review on 11/3/2025 at 3:13 p.m., with Registered Nurse (RN)1, Resident 1's, Resident 2's and Resident 3's Medication Administration Records (MAR) for 11/2025 were reviewed.

RN 1 confirmed and stated none of the medications or tasks for the 3:00 p.m. to 11:00 p.m. shift were documented as completed by the LVN 3. RN 1 stated that after medications or tasks were administered to Resident 1, Resident 2, and Resident 3, the administering licensed nurse should document that it was given right away.

During an interview on 11/3/2025 at 3:30 p.m., with the Director of Nursing (DON), the DON stated documentation needs to be complete and accurate and the nurse should have documented a medication was administered as soon as it was administered to prevent medication errors.

During a review of the facility's policy and procedure (P/P) titled, Charting and Documentation, revised 7/2017, the P/P indicated all services provided to the resident shall be documented in the resident's medical record.

Documentation will be objective, complete, and accurate.

During a review of the facility's P/P titled Medication Administration Schedule, revised 11/2020, the P/P indicated the exact time of medication administration was documented in the MAR.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in TORRANCE, CA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from BAY CREST CARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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