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Complaint Investigation

Tarzana Health And Rehabilitation Center

Inspection Date: November 21, 2025
Total Violations 2
Facility ID 056124
Location TARZANA, CA
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Inspection Findings

F-Tag F0584

Resident Rights Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0584 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

open TCB 2 and turned the system on, setting the temperature to 72?. When MA 1 was asked why TCB 2 had not been turned on, MA 1 stated that the staff member (did not specify) responsible for turning it on each morning at approximately 7:30 a.m. had been busy and occupied with other tasks at that time. During

a phone interview on 11/20/2025 at 10:32 a.m., with Family Member 1 (FM 1), FM 1 stated that whenever FM 1 met Resident 1 in the facility lobby, Resident 1's hands were always cold, and Resident 1 appeared to be cold at all times. During an interview on 11/20/2025 at 2:23 p.m., with the Director of Nursing (DON), the DON stated that temperatures should be maintained between 71? and 81? in all areas, including residents' rooms and lobby areas. The DON further stated that the facility would need to revise its Policy and Procedure (P&P) to reflect the correct required temperatures range, changing it from 72?-82? to 71?-81?.

During a concurrent interview and record review on 11/21/2025, at 2:07 p.m., the MS reviewed the Maintenance Room/Air Temperature Logs for October 2025 and November 2025 in the Room Temperature binder and stated that the facility had only been documenting temperatures for residents' rooms, not for other areas. The MS stated that this practice had been in place for the two years he (MS) had worked at the facility. The MS stated that he would begin adding lobby temperature checks to the log. The MS stated that

the facility had been checking lobby temperatures when checking residents' room temperatures. During a

review of the facility's P&P titled, Safe and Homelike Environment last reviewed on 4/24/2025, the P&P indicated, Comfortable and safe temperature levels mean the ambient temperature should be in a relatively narrow range that minimizes residents' susceptibility loss of body heat and risk of hypothermia/hyperthermia and is comfortable for the residents. Environment refers to any environment in

the facility that is frequented by resident's including (but not limited to) the residents' rooms, bathrooms, hallways, dining areas, lobby, outdoor patios, therapy areas and activity areas. The facility should strive to keep the temperature in common areas between 72 and 82 degrees Fahrenheit.

Event ID:

Facility ID:

If continuation sheet

Printed: 04/13/2026 Form Approved OMB No. 0938-0391

Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION

(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:

(X2) MULTIPLE CONSTRUCTION

B. Wing

A. Building

(X3) DATE SURVEY COMPLETED

11/21/2025

NAME OF PROVIDER OR SUPPLIER

STREET ADDRESS, CITY, STATE, ZIP CODE

Tarzana Health and Rehabilitation Center

5650 Reseda Blvd Tarzana, CA 91356

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG

SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

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F-Tag F0690

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited TARZANA HEALTH AND REHABILITATION CENTER in TARZANA, CA for a deficiency under regulatory tag F-F0690 during a complaint investigation conducted on 2025-11-21.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 2 deficiencies cited during this inspection of TARZANA HEALTH AND REHABILITATION CENTER.

Correction Status: Deficient, Provider has no plan of correction.

📋 Inspection Summary

TARZANA HEALTH AND REHABILITATION CENTER in TARZANA, CA inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in TARZANA, CA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from TARZANA HEALTH AND REHABILITATION CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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