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Complaint Investigation

Blue Oak Post-acute

September 8, 2025 · Santa Rosa, CA · 850 Sonoma Ave
Citations 1
CMS Rating 2/5
Beds 181
Provider ID 056090
Healthcare Facility
Blue Oak Post-acute
Santa Rosa, CA  ·  View full profile →
Inspection Summary

BLUE OAK POST-ACUTE in SANTA ROSA, CA — inspection on September 8, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0600
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Potential for More Than Minimal Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent abuse for one resident (Resident 1) of two sampled residents when Resident 2 threw water at Resident 1.This failure resulted in Resident 1 having had water thrown at him.Findings:A review of an admission record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses which included respiratory failure, hemiplegia (paralysis of one side of the body) and hemiparesis (partial weakness of one side of the body) after a stroke, and major depressive disorder.A review of Resident 1's Minimum Data Set (an assessment tool) dated 6/18/25 indicated a Brief Interview for Mental Status (BIMS, an assessment of cognitive function (the mental processes the brain uses to perceive, learn, remember, reason)) score of 12 which meant Resident 1's cognition was moderately intact.A review of an admission record indicated Resident 2 was admitted to the facility on [DATE] with diagnoses which included stroke, anxiety disorder (a mental health condition characterized by excessive and persistent worry, fear, and nervousness that can interfere with daily life), and aphasia (a disorder that makes it difficult to speak).A review of Resident 2's MDS dated [DATE] indicated a BIMS score of 15 which meant Resident 2's cognition was intact.A review of Resident 2's change of condition note dated 8/29/25 at 8:47 a.m. indicated, [Resident 2] agitated by his neighbor being noisy and threw a pitcher of water at the noisy resident [Resident 1].A review of Resident 1's change of condition note dated 8/29/25 at 9:26 a.m. indicated, [Resident 1] did not realize he was being 'noisy' and agitating his neighbor and was surprised when his neighbor threw a pitcher of water at him.In an interview on 9/8/25 at 3:16 p.m., Resident 1 acknowledged a man from down the hall entered his room and threw water at him.In an interview on 9/8/25 at 3:25 p.m., Resident 2 stated he threw water on Resident 1 because Resident 1 continuously yells, and no one has done anything about it.A review of the facility's policy and procedure titled Abuse, Neglect, Exploitation and Misappropriation Prevention Program revised April 2021 indicated, Residents have the right to be free from abuse .Protect a facility-wide commitment .to support the following objectives .Protect residents from abuse .by anyone including .other residents .

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE

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Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in SANTA ROSA, CA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from BLUE OAK POST-ACUTE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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