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Complaint Investigation

Ocean Pointe Healthcare Center

Inspection Date: November 14, 2025
Total Violations 3
Facility ID 055155
Location SANTA MONICA, CA
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Inspection Findings

F-Tag F0646

Resident Assessment and Care Planning Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0646 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

would experience symptoms which will adversely affect the resident such as experiencing continued pain upon urination when a resident had abnormal UA results. RNS 1 confirmed that there was no documented evidence that the MD or family were notified and that the SBAR progress notes were not documented even though RNS 1 confirmed that she (RNS 1) had received Resident 1's UA results. During an interview with

the Director of Nursing (DON) on 9/26/2025 at 3:10 pm, the DON confirmed that abnormal UA results are considered a COC and should be followed by informing the MD, the resident's RP, documentations such as SBAR, and progress notes. The DON confirmed that there was no documented evidence that any of the above named actions were implemented. During a review of the Policy and Procedure (P&P) titled Change

in a Resident's Condition or Status, revised 1/30/2025, indicated, Our facility shall promptly notify the resident, his or her Attending Physician, and representative (sponsor) of changes in the resident's medical/mental condition and/or status (e.g., changes in level of care, billing/payments, resident rights, etc.). the same P&P indicated under policy interpretation and implementation the followingThe nurse will notify the resident's Attending Physician or physician on call when there has been a(an):- accident or incident involving the resident.- discovery of injuries of an unknown source.- adverse reaction to medication.- significant change in the resident's physical/emotional/mental condition.- need to alter the resident's medical treatment significantly.- refusal of treatment or medications two (2) or more consecutive times);- need to transfer the resident to a hospital/treatment center.- specific instruction to notify the Physician of changes in the resident's condition. During a review of a P&P titled, Lab and Diagnostic Test Results - Clinical Protocol, the P&P indicated, When test results are reported to the facility, a nurse will first

review the results.a. If staff who first receive or review lab and diagnostic test results cannot follow the remainder of this procedure for reporting and documenting the results and their implications, another nurse

in the facility (supervisor, charge nurse, etc.) should follow or coordinate the procedure. The same P&P indicated, Nursing staff will consider the following factors to help identify situations requiring prompt physician notification concerning lab or diagnostic test results:a. Whether the physician has requested to be notified as soon as a result is received.b. Whether the result should be conveyed to a physician regardless of other circumstances (that is, the abnormal result is problematic regardless of any other factors).c.

Whether the resident/patient's clinical status is unclear or he/she has signs and symptoms of acute illness or condition change and is not stable or improving, or there are no previous results for comparison.The same P&P indicated that the physician or their designee can be notified via telephone, fax etc and that staff should document information about how, when and to whom the information was provided in the progress notes and not on the lab reports.

Event ID:

Facility ID:

If continuation sheet

Printed: 04/13/2026 Form Approved OMB No. 0938-0391

Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION

(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:

(X2) MULTIPLE CONSTRUCTION

B. Wing

A. Building

(X3) DATE SURVEY COMPLETED

11/14/2025

NAME OF PROVIDER OR SUPPLIER

STREET ADDRESS, CITY, STATE, ZIP CODE

Ocean Pointe Healthcare Center

1330 17th Street Santa Monica, CA 90404

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG

SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

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F-Tag F0658

Resident Assessment and Care Planning Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0658

Ensure services provided by the nursing facility meet professional standards of quality.

Level of Harm - Minimal harm or potential for actual harm

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, and record review, facility failed to meet professional standards of quality by failing to ensure that one of four sampled residents (Resident 1)'s medications were administered in accordance with the physician's orders, including any required time frame according to facility's policy and procedure (P&P), titled, Administering MedicationsThis deficient practice increased the risk for accidents and jeopardized resident's health and safety by failing to administer necessary medications in accordance with the physician order.Findings:During a review of the admission Record, Resident 1 was admitted to the facility on [DATE REDACTED] with diagnosis including unspecified convulsions (sudden, involuntary muscle spasms that can affect the whole body or a part of it), sepsis (a life-threatening blood infection) and congestive heart failure (CHF-a heart disorder which causes the heart to not pump the blood efficiently, sometimes resulting in leg swelling).During a review of the Minimum Data Set (MDS - resident assessment tool) dated 9/10/2025 indicated Resident 1's cognitive (mental action or process of acquiring knowledge and understanding) skills for daily decisions were mildly impaired. During a review of Resident 1's Order Summary Report (OSR), the OSR indicated, the physician ordered the following:i. Depakote (an anticonvulsant that works in the brain tissue to stop seizures - [a sudden, uncontrolled electrical disturbance in the brain which can cause uncontrolled jerking, blank stares, and loss of consciousness]) tablet 125 milligram (mg - unit of measurement) - give three tablets by mouth in the afternoon.ii. Depakote tablet 250 mg - Give 1 tablet by mouth two times a day During a review of Resident 1's Care Plan for high risk for black box warning signs and symptoms related to the use of anti-convulsant Depakote, initiated on 9/8/2025, the CP had a goal of resident (1) will be free from black box warning signs and symptoms related to the use of anti-convulsant, with interventions including, Administer prescribed medication.During a review of Resident 1's Medication Administration Audit Record (MAAR) on 9/8/2025, the MAAR indicated that the Depakote 125 mg tablets were scheduled to be administered at 5 p.m., but the record indicated that the medications were administered at 9:42 p.m. The MAAR also indicated that on 9/12/2025, the Depakote 250 mg tablet was scheduled to be administered at 9 a.m., but the record indicated, the Depakote tablet was administered at 11:24 a.m.During an interview with Resident 1 on 9/22/2025 at 10:06 a.m., Resident 1 stated, she had a seizure while in the facility because her medications for anti-seizure were not being given on time.During a concurrent interview and record review with the Director of Nursing (DON) on 9/22/2025 at 1:29 p.m., DON reviewed Resident 1's MAAR with surveyor, DON stated and confirmed, on 9/8/2025 and on 9/12/2025, the Depakote medications were not administered on time. DON stated, medications are to be administered one hour before and after it was scheduled. DON further stated, if Depakote were not administered on time, residents may have convulsions.During a review of the facility's P&P titled, Administering Medications, reviewed on 1/30/2025, the P&P indicated, Medications must be administered in accordance with the orders, including any required time frame. Medications must be administered within one hour of their prescribed time, unless otherwise specified (for example, before and after meal orders.)

Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

Event ID:

Facility ID:

If continuation sheet

Printed: 04/13/2026 Form Approved OMB No. 0938-0391

Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION

(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:

(X2) MULTIPLE CONSTRUCTION

B. Wing

A. Building

(X3) DATE SURVEY COMPLETED

11/14/2025

NAME OF PROVIDER OR SUPPLIER

STREET ADDRESS, CITY, STATE, ZIP CODE

Ocean Pointe Healthcare Center

1330 17th Street Santa Monica, CA 90404

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG

SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

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F-Tag F0690

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0690 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on

interview and record review, the facility failed to ensure resident received appropriate treatment and services to prevent urinary tract infection (UTI- an infection in the bladder/urinary tract) for one of three sampled residents (Resident 1) by failing to notify the physician when Resident 1 complained of pain and staff observed sediments in Resident 1's indwelling urinary catheter (foley catheter - a hollow tube inserted into the bladder to drain or collect urine).This deficient practice had the potential to result in urinary tract infections and urinary complications for Resident 1.Findings:During a review of the admission Record, Resident 1 was admitted to the facility on [DATE REDACTED] with diagnosis including UTI, sepsis (a life-threatening blood infection) and congestive heart failure (CHF-a heart disorder which causes the heart to not pump the blood efficiently, sometimes resulting in leg swelling).During a review of the Minimum Data Set (MDS resident assessment tool) dated 9/10/2025 indicated Resident 1's cognitive (mental action or process of acquiring knowledge and understanding) skills for daily decisions were mildly impaired. The MDS also indicated, Resident 1 had an indwelling urinary catheter.During a review of Resident 1's Care Plan (CP) for high risk for developing complications including UTI due to use of foley catheter, initiated on 9/11/2025, the CP indicated a goal of, Resident (1) will not develop any complications associated with catheter usage and Resident (1) will be free from signs and symptoms of UTI. The CP indicated interventions including, (to) assess for and record any changes in bladder status and observed and notify MD (Medical Doctor) for signs and symptoms of UTI.During a review of Resident 1's Treatment Administration Record (TAR), dated 9/11/2025, the TAR indicated, Resident 1's foley catheter was changed by Treatment Nurse 1 (TXN 1).During an interview with TXN 1 on 9/11/2025, TXN 1 stated, he received an order from the physician to exchange the foley catheter due Resident 1's complained of pain. TXN 1 stated, he observed sediments at

the tip of Resident 1's foley catheter after removing it but he did not notify the physician of what he observed, and he did not document the sediments in Resident 1's foley catheter. TXN 1 stated, maybe I should have documented it. TXN 1 stated, sediments may be a symptom of UTI, as well as fever, but he did not check Resident 1's vital signs (measure the basic functions of the body which include body temperature, blood pressure, pulse and respiratory [breathing] rate). TXN 1 further stated, he touched Resident 1 but did not take her temperature.During an interview with Director of Nursing (DON) on 9/22/2025 at 1:29 p.m., DON stated, Resident 1's complained and pain and sediments in foley catheter should have been documented after it was observed and assessed, and the physician should have been notified. DON stated, if the interventions were effective, they should have documented it as well.During a

review of the facility's policy and procedure (P&P) titled, Catheter Care, Urinary, reviewed on 1/2025, the P&P indicated, Observe the resident for complications associated with urinary catheters: If the resident indicates that his or her bladder is full or that he or she needs to void (urinate), notify the physician or supervisor; Check the urine for unusual appearance (i.e., color, blood, etc);. Report any complaints that resident may have of burning, tenderness, or pain in the urethral area; Observed for other sigs and symptoms of urinary tract infection or urinary retention. Report findings to the physician or supervisor immediately.

Event ID:

Facility ID:

If continuation sheet

📋 Inspection Summary

OCEAN POINTE HEALTHCARE CENTER in SANTA MONICA, CA inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in SANTA MONICA, CA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from OCEAN POINTE HEALTHCARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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