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Complaint Investigation

Ocean Pointe Healthcare Center

June 24, 2024 · Santa Monica, CA · 1330 17th Street
Citations 2
CMS Rating 2/5
Beds 72
Provider ID 055155
Healthcare Facility
Ocean Pointe Healthcare Center
Santa Monica, CA  ·  View full profile →
Inspection Summary

OCEAN POINTE HEALTHCARE CENTER in SANTA MONICA, CA — inspection on June 24, 2024.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF609
Minimal harm or constantly screaming and cursing whenever she (Resident 2) needed something. LVN 1 stated Resident 2 Few During an interview with the DSS, on 6/24/2024 at 10:55 a.m., the DSS stated she (DSS) was made aware affected

During an interview with Resident 1's Family member (R1FM) on 6/21/2024 at 9 a.m., R1FM stated that she (R1FM) notified the Director of Social Services (DSS) regarding her concerns against Resident 2. R1FM stated that Resident 2 was constantly yelling, screaming, and cursing. R1FM also stated that she (R1FM) found out that Resident 2 threw a cup of coffee to Resident 1. R1FM stated that she fears for her mother's (Resident 1) safety. R1FM stated that rather than assisting her (R1FM), the DSS called police for intervention.

055155

Form Approved OMB

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A.

Building 055155 B.

Wing 06/24/2024

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Ocean Pointe Healthcare Center 1330 17th Street Santa Monica, CA 90404

During an interview with the DSS, on 6/24/2024 at 10:55 a.m., the DSS stated that she (DSS) was made aware regarding R1FM's issues and was unable to do anything else since R1FM was the one that complained against Resident 2.

The DSS stated that there was no witness or documentation that she (DSS) found that R1FM's statement really happened and calling the police for assistance was necessary due to R1FM's agitation toward the facility staff.

The DSS stated for any allegations of possible abuse, they must report it and conduct an investigation.

During a concurrent interview and record review with the Facility Administrator (FA) on 6/24/2024 at 11:25 a. m., Resident 2's SBAR form was reviewed. FA stated that the issue with Resident 2's screaming, cursing, and throwing cups to a resident and staff was not reported to him (FA); and he was unable to do the reporting. FA stated and added that for any possible abuse/neglect, they have to conduct an investigation and provide reports to the ombudsman (an affiliated organization who serves as an advocate for patients), police and state agency.

A review of the facility's policy and procedures (P&P), titled, Abuse Reporting and Investigation reviewed on 4/25/2024, indicated to promptly report ALL allegations of abuse as required by law and regulations to the appropriate agencies.

055155

Form Approved OMB

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A.

Building 055155 B.

Wing 06/24/2024

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Ocean Pointe Healthcare Center 1330 17th Street Santa Monica, CA 90404

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in SANTA MONICA, CA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from OCEAN POINTE HEALTHCARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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