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Complaint Investigation

Redwood Grove Post Acute

Inspection Date: December 1, 2025
Total Violations 1
Facility ID 055017
Location SANTA CRUZ, CA
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Inspection Findings

F-Tag F0627

Resident Rights Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0627 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for

a safe transfer/discharge.

Based on interview and record review, the facility failed to properly perform and document discharge planning for one of six residents (Resident 1), when there was no documented discharge plan on the interdisciplinary team ( IDT, a group of healthcare professionals from different fields that work together towards common goal for a patient) meeting notes. This failure resulted in Resident 1 being discharged without a definitive plan documented. Findings:A review of Resident 1's electronic record indicated that he was admitted with diagnoses which included sepsis (a life-threatening condition that occurs when the body's immune system overreacts to an infection, leading to widespread inflammation and organ damage), atherosclerosis of aorta (a progressive buildup of plaque in the largest artery in your body, called your aorta), emphysema (a progressive lung disease making breathing difficult due to decreased lung surface area and trapped air).During an interview with the case manager (CM) on 7/22/25 at 11:47 a.m., she stated

she had not documented a discharge plan for Resident 1. During an interview with the director of nursing (DON) on 7/22/25 at 1:09 p.m., she stated Resident 1 was discharged to a motel for two nights.During an

interview with CM on 8/21/25 at 12:30 p.m., she stated she was not care planning at that time, she was writing progress notes.During a review of Resident 1's IDT Care Conference note (IDTCC), dated 7/2/25,

the IDTCC indicated a check box for a discharge plan, and failed to indicate the discharge plan.During a telephone interview with the administrator (ADM) on 9/17/25 at 4:18 p.m., when asked about the lack of a documented discharge plan on the IDTCC, he pointed out other notes which indicated the facility was attempting to connect to Resident 1 with some county resources which Resident 1 had refused.During a

review of the facility's policy and procedure (P&P) titled, Discharge Summary and Plan, revised October 2022, the P&P indicated.3. Every resident is evaluated for his or her discharge needs and has an individualized post-discharge plan.4. The post-discharge plan is developed by the care planning/interdisciplinary team with the assistance of the resident and his or her family and includes: a. where the individual plans to reside;b. arrangements that have been made for follow-up care and services;c. a description of the resident's stated discharge goals;d. the degree of caregiver/support person availability, capacity and capability to perform required care;e. how the IDT will support the resident or representative in the transition to post-discharge care;f. what factors may make the resident vulnerable to preventable readmission; andg. how those factors will be addressed.5. The discharge plan is re-evaluated based on changes in the resident's condition or needs prior to discharge. 6. The resident/representative is involved in the post-discharge planning process and informed of the final post-discharge plan.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date

these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE

TITLE

(X6) DATE

FORM CMS-2567 (02/99) Previous Versions Obsolete

Facility ID:

If continuation sheet

Event ID:

📋 Inspection Summary

REDWOOD GROVE POST ACUTE in SANTA CRUZ, CA inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in SANTA CRUZ, CA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from REDWOOD GROVE POST ACUTE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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