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Health Inspection

Town & Country

Inspection Date: November 20, 2025
Total Violations 22
Facility ID 555141
Location SANTA ANA, CA
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Inspection Findings

F-Tag F0561

Resident Rights Deficiencies
Harm Level: Potential for Minimal Harm

Federal health inspectors cited TOWN & COUNTRY in SANTA ANA, CA for a deficiency under regulatory tag F-F0561 during a standard health inspection conducted on 2025-11-20.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Scope/Severity Level B: isolated, no actual harm with potential for minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 22 deficiencies cited during this inspection of TOWN & COUNTRY.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-04.

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F-Tag F0605

Freedom from Abuse, Neglect, and Exploitation Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited TOWN & COUNTRY in SANTA ANA, CA for a deficiency under regulatory tag F-F0605 during a standard health inspection conducted on 2025-11-20.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

The facility was found deficient in the following area: Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 22 deficiencies cited during this inspection of TOWN & COUNTRY.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-05.

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F-Tag F0609

Freedom from Abuse, Neglect, and Exploitation Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited TOWN & COUNTRY in SANTA ANA, CA for a deficiency under regulatory tag F-F0609 during a standard health inspection conducted on 2025-11-20.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

The facility was found deficient in the following area: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 22 deficiencies cited during this inspection of TOWN & COUNTRY.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-04.

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F-Tag F0610

Freedom from Abuse, Neglect, and Exploitation Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited TOWN & COUNTRY in SANTA ANA, CA for a deficiency under regulatory tag F-F0610 during a standard health inspection conducted on 2025-11-20.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

The facility was found deficient in the following area: Respond appropriately to all alleged violations.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 22 deficiencies cited during this inspection of TOWN & COUNTRY.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-04.

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F-Tag F0656

Resident Assessment and Care Planning Deficiencies
Harm Level: Potential for Minimal Harm

Federal health inspectors cited TOWN & COUNTRY in SANTA ANA, CA for a deficiency under regulatory tag F-F0656 during a standard health inspection conducted on 2025-11-20.

Category: Resident Assessment and Care Planning Deficiencies

The facility was found deficient in the following area: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Scope/Severity Level B: isolated, no actual harm with potential for minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 22 deficiencies cited during this inspection of TOWN & COUNTRY.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-04.

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F-Tag F0657

Resident Assessment and Care Planning Deficiencies
Harm Level: Potential for Minimal Harm

Federal health inspectors cited TOWN & COUNTRY in SANTA ANA, CA for a deficiency under regulatory tag F-F0657 during a standard health inspection conducted on 2025-11-20.

Category: Resident Assessment and Care Planning Deficiencies

The facility was found deficient in the following area: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Scope/Severity Level B: isolated, no actual harm with potential for minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 22 deficiencies cited during this inspection of TOWN & COUNTRY.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-04.

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F-Tag F0684

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited TOWN & COUNTRY in SANTA ANA, CA for a deficiency under regulatory tag F-F0684 during a standard health inspection conducted on 2025-11-20.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 22 deficiencies cited during this inspection of TOWN & COUNTRY.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-04.

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F-Tag F0690

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited TOWN & COUNTRY in SANTA ANA, CA for a deficiency under regulatory tag F-F0690 during a standard health inspection conducted on 2025-11-20.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 22 deficiencies cited during this inspection of TOWN & COUNTRY.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-04.

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F-Tag F0694

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited TOWN & COUNTRY in SANTA ANA, CA for a deficiency under regulatory tag F-F0694 during a standard health inspection conducted on 2025-11-20.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 22 deficiencies cited during this inspection of TOWN & COUNTRY.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-04.

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F-Tag F0695

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited TOWN & COUNTRY in SANTA ANA, CA for a deficiency under regulatory tag F-F0695 during a standard health inspection conducted on 2025-11-20.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide safe and appropriate respiratory care for a resident when needed.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 22 deficiencies cited during this inspection of TOWN & COUNTRY.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-04.

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F-Tag F0700

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited TOWN & COUNTRY in SANTA ANA, CA for a deficiency under regulatory tag F-F0700 during a standard health inspection conducted on 2025-11-20.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 22 deficiencies cited during this inspection of TOWN & COUNTRY.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-04.

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F-Tag F0755

Pharmacy Service Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited TOWN & COUNTRY in SANTA ANA, CA for a deficiency under regulatory tag F-F0755 during a standard health inspection conducted on 2025-11-20.

Category: Pharmacy Service Deficiencies

The facility was found deficient in the following area: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 22 deficiencies cited during this inspection of TOWN & COUNTRY.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-04.

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F-Tag F0761

Pharmacy Service Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited TOWN & COUNTRY in SANTA ANA, CA for a deficiency under regulatory tag F-F0761 during a standard health inspection conducted on 2025-11-20.

Category: Pharmacy Service Deficiencies

The facility was found deficient in the following area: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 22 deficiencies cited during this inspection of TOWN & COUNTRY.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-04.

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F-Tag F0804

Nutrition and Dietary Deficiencies
Harm Level: Potential for Minimal Harm

Federal health inspectors cited TOWN & COUNTRY in SANTA ANA, CA for a deficiency under regulatory tag F-F0804 during a standard health inspection conducted on 2025-11-20.

Category: Nutrition and Dietary Deficiencies

The facility was found deficient in the following area: Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Scope/Severity Level B: isolated, no actual harm with potential for minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 22 deficiencies cited during this inspection of TOWN & COUNTRY.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-04.

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F-Tag F0805

Nutrition and Dietary Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited TOWN & COUNTRY in SANTA ANA, CA for a deficiency under regulatory tag F-F0805 during a standard health inspection conducted on 2025-11-20.

Category: Nutrition and Dietary Deficiencies

The facility was found deficient in the following area: Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 22 deficiencies cited during this inspection of TOWN & COUNTRY.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-04.

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F-Tag F0806

Nutrition and Dietary Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited TOWN & COUNTRY in SANTA ANA, CA for a deficiency under regulatory tag F-F0806 during a standard health inspection conducted on 2025-11-20.

Category: Nutrition and Dietary Deficiencies

The facility was found deficient in the following area: Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 22 deficiencies cited during this inspection of TOWN & COUNTRY.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-04.

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F-Tag F0812

Nutrition and Dietary Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited TOWN & COUNTRY in SANTA ANA, CA for a deficiency under regulatory tag F-F0812 during a standard health inspection conducted on 2025-11-20.

Category: Nutrition and Dietary Deficiencies

The facility was found deficient in the following area: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 22 deficiencies cited during this inspection of TOWN & COUNTRY.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-03.

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F-Tag F0813

Nutrition and Dietary Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited TOWN & COUNTRY in SANTA ANA, CA for a deficiency under regulatory tag F-F0813 during a standard health inspection conducted on 2025-11-20.

Category: Nutrition and Dietary Deficiencies

The facility was found deficient in the following area: Have a policy regarding use and storage of foods brought to residents by family and other visitors.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 22 deficiencies cited during this inspection of TOWN & COUNTRY.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-05.

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F-Tag F0880

Infection Control Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited TOWN & COUNTRY in SANTA ANA, CA for a deficiency under regulatory tag F-F0880 during a standard health inspection conducted on 2025-11-20.

Category: Infection Control Deficiencies

The facility was found deficient in the following area: Provide and implement an infection prevention and control program.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 22 deficiencies cited during this inspection of TOWN & COUNTRY.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-04.

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F-Tag F0908

Environmental Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited TOWN & COUNTRY in SANTA ANA, CA for a deficiency under regulatory tag F-F0908 during a standard health inspection conducted on 2025-11-20.

Category: Environmental Deficiencies

The facility was found deficient in the following area: Keep all essential equipment working safely.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 22 deficiencies cited during this inspection of TOWN & COUNTRY.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-04.

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F-Tag F0909

Environmental Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited TOWN & COUNTRY in SANTA ANA, CA for a deficiency under regulatory tag F-F0909 during a standard health inspection conducted on 2025-11-20.

Category: Environmental Deficiencies

The facility was found deficient in the following area: Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 22 deficiencies cited during this inspection of TOWN & COUNTRY.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-03.

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F-Tag F0919

Environmental Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited TOWN & COUNTRY in SANTA ANA, CA for a deficiency under regulatory tag F-F0919 during a standard health inspection conducted on 2025-11-20.

Category: Environmental Deficiencies

The facility was found deficient in the following area: Make sure that a working call system is available in each resident's bathroom and bathing area.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 22 deficiencies cited during this inspection of TOWN & COUNTRY.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-04.

📋 Inspection Summary

TOWN & COUNTRY in SANTA ANA, CA inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in SANTA ANA, CA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from TOWN & COUNTRY or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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