Plaza Healthcare Center
PLAZA HEALTHCARE CENTER in SANTA ANA, CA — inspection on February 26, 2026.
Found 1 citation. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
Review of Resident 5's H&P examination dated 5/16/25, showed Resident 5 had no capacity to understand and make decisions. On 2/25/26 at 1445 hours, an interview was conducted with CNA 12. CNA 12 stated Resident 5 occasionally swung with his arms toward her when she was providing ADL care to the resident; this happened once or twice a week. CNA 12 further stated Resident 5 would cooperate with care when she returned at a later time to encourage him.
Review of Resident 5?s plan of care failed to show a care plan problem addressing Resident 5?s inappropriate behavior towards the facility staff during care. On 2/25/26 at 1610 hours, a telephone interview was conducted with LVN 5. LVN 5 stated Resident 5 had contracted fingers in both hands but was able to move his arms.
Additionally, Resident 5 had history of removing his Kerlix rolls (type of dressing to cover wounds and prevent movement of other dressings), scratching and picking on his skin, and swinging his arms at the facility staff during care. LVN 5 further stated the resident's behavior of swinging his arms toward the facility staff during care was not documented and should be documented in the resident's care plan. On 2/26/26 at 1420 hours, an interview and concurrent medical record review was conducted with the DON.
The DON verified Resident 5's plan of care was not updated to reflect Resident 5's inappropriate behavior towards the facility staff during care. On 2/27/26 at 1129 hours, an interview was conducted with the Administrator and DON.
The Administrator and DON were informed and acknowledged the findings.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.
For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER TITLE (X6) DATE REPRESENTATIVE'S SIGNATURE
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Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.
Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.
Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.