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Complaint Investigation

Westwood Post Acute

May 29, 2026 · San Jose, CA · 1601 Petersen Avenue
Citations 2
CMS Rating 2/5
Beds 258
Provider ID 055750
Healthcare Facility
Westwood Post Acute
San Jose, CA  ·  View full profile →
Source Document
Official CMS Inspection Report (Medicare.gov)
Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.
Inspection Summary

WESTWOOD POST ACUTE in SAN JOSE, CA — inspection on May 29, 2026.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0600
Freedom from Abuse, Neglect, and Exploitation Deficiencies

During a phone interview on 5/6/26 at 10:57 a.m. with the UM, the UM stated CNA C reported the sexual abuse incident to her on 4/3/26 at 12:15 p.m.

The UM also stated Resident 4's responsible party was not informed of the sexual abuse on 4/3/26.

The UM stated she reported the sexual abuse incident to their Abuse Coordinator, the ADM on 4/7/26.

The UM stated their Abuse Reporting Protocol indicated it should have been reported within two hours to the Ombudsman, California Department of Public Health, and the police. A review of facility's 5 Day Investigation Report submitted on 4/10/26 to California Department of Public Health indicated, .Event Description: On 4/7/2026 at approximately 12:25 pm, a report was received from staff regarding an alleged inappropriate physical interaction involving resident and a female resident.

Per report, the resident was observed standing with exposed genitalia and physical contact occurred with the female resident in the head area.

The alleged event was reported to have occurred in room [ number/letter] on 4/3/2026 at around 12:00 pm . A review of facility's policies and procedures (P&P) entitled Resident Rights revised December 2016, the P&P indicated, .1.

Federal and state laws guarantee certain basic rights to all residents of this facility.

These rights include the resident's right to: .c. be free from abuse, neglect, misappropriation of property, and exploitation; . A review of facility's policies and procedures (P&P) entitled Abuse and Neglect- Clinical Protocol revised March 2018, the P&P indicated, Definitions.3. ?Sexual abuse' is defined.as ?non-consensual sexual contact of any type with a resident.A review of facility's policies and procedures (P&P) entitled Abuse Investigation and Reporting dated October 2022, the P&P indicated, .Reporting:.2. An alleged violation of abuse, neglect, exploitation or mistreatment (including injuries of unknown source and misappropriation of resident property) will be reported immediately, but not later than:Two (2) hours if the alleged violation involves abuse OR has resulted in serious bodily injury; orTwenty-four (24) hours if the alleged violation does not involve abuse AND has not resulted in serious bodily injury.Verbal/written notices to agencies may be submitted via special carrier, fax, e-mail, or by telephone.

055750 05/29/2026

Westwood Post Acute 1601 Petersen Avenue San Jose, CA 95129

During a phone interview on

Unit Manager (UM) and the UM reported it to the ADM on 4/7/26.

The DON stated it should have been

reported the abuse to her on 4/3/26 at 12:15 p.m.

The UM also stated Resident 4's responsible party was not informed of the incident on 4/3/26.

The UM stated she reported the incident to their Abuse Coordinator, the ADM on 4/7/26.

The UM stated their Abuse Reporting Protocol indicated it should have been reported within two hours to the Ombudsman, California Department of Public Health, and the police. A review of facility's 5 Day Investigation Report submitted on 4/10/26 to California Department of Public Health indicated, .Event Description: On 4/7/2026 at approximately 12:25 pm, a report was received from staff regarding an alleged inappropriate physical interaction involving resident and a female resident.

Per report, the resident was observed standing with exposed genitalia and physical contact occurred with the female resident in the head area.

The alleged event was reported to have occurred in room [Room no.] on 4/3/2026 at around 12:00 pm. A review of facility's policies and procedures (P&P) entitled Resident Rights revised December 2016, the P&P indicated, .1.

Federal and state laws guarantee certain basic rights to all residents of this facility.

These rights include the resident's right to: . c. be free from abuse, neglect, misappropriation of property, and exploitation; . A review of facility's policies and procedures (P&P) entitled Abuse and Neglect- Clinical Protocol revised March 2018, the P&P indicated, Definitions.3. ?Sexual abuse' is defined.as ?non-consensual sexual contact of any type with a resident.A review of facility's policies and procedures (P&P) entitled Abuse Investigation and Reporting dated October 2022, the P&P indicated, .Reporting:.2. An alleged violation of abuse, neglect, exploitation or mistreatment (including injuries of unknown source and misappropriation of resident property) will be reported immediately, but not later than:Two (2) hours if the alleged violation involves abuse OR has resulted in serious bodily injury; orTwenty-four (24) hours if the alleged violation does not involve abuse AND has not resulted in serious bodily injury.Verbal/written notices to agencies may be submitted via special carrier, fax, e-mail, or by telephone.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in SAN JOSE, CA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from WESTWOOD POST ACUTE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.