Skip to main content
Complaint Investigation

Westwood Post Acute

August 19, 2025 · San Jose, CA · 1601 Petersen Avenue
Citations 2
CMS Rating 2/5
Beds 258
Provider ID 055750
Healthcare Facility
Westwood Post Acute
San Jose, CA  ·  View full profile →
Inspection Summary

WESTWOOD POST ACUTE in SAN JOSE, CA — inspection on August 19, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Advertisement

Inspection Findings

FF0558
Resident Rights Deficiencies
Potential for More Than Minimal Harm

and from the floor.During a review of the facility's (P&P) titled, Accommodation of Needs, revised date 3/2021, indicated, .2.

The resident's individual needs and preferences, including the need for adaptive devices and modifications to the physical environment, are evaluated and upon admission and reviewed on an ongoing basis. 3. In order to accommodate individual needs and preferences, adaptations may be made to the physical environment, including the resident's bedroom and bathroom.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

08/19/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Westwood Post Acute

1601 Petersen Avenue San Jose, CA 95129

SUMMARY STATEMENT OF DEFICIENCIES

Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 2) received therapy services as ordered by a physician.The failure decreased the facility's potential to ensure Resident 2 reached his highest rehabilitation potential.

During an interview on 7/18/25 at 12:49p.m., with Resident 2, he stated issue with the manpower in therapy, they are skipping on therapy to 4x a week and then until 3x a week. Resident 2 stated the staff said they don't have enough staff in therapy when he spoke to one of the therapists. Resident 2 stated the therapy is helping with self-care and he needed more therapy, and he ran out of Medicare (a health insurance program) days.During a review of Resident 2's admission record on 7/18/2025, dated 5/29/2025 indicated Resident 2 was admitted to the facility with diagnosis including muscle weakness.During a review of Resident 2' s physician's order indicated an order dated 5/30/25 Occupational Therapy clarification: skilled OT (occupational therapy- a therapy aimed at helping individuals perform daily activities and improve functional independence) 5x/week, 8 weeks may include 97166 OT mod complex (moderate complexity needs) 97530 ther act (Therapeutic activities), 97535 self care mgmt. (Management)., 97533 sensory.During a review of Resident 2's Brief Interview for Mental Status (BIMS, a short performance-based cognitive screener for nursing home (NH) residents.), dated 6/5/25 BIMS is 14 (the range of 13-15, which suggests that the person is cognitively intact.)During a review of Resident 2's Occupational Therapy (OT) notes are as follows:Date of Service (DOS), DOS 7/8/25 to 7/14/25-7/14/25-7/11/25-7/10/25-7/8/25 DOS 6/27/25 to 7/3/25 -7/3/25-7/2/25-7/1/25-6/28/25 DOS 6/20/25 to 6/26/2025 -6/26/25-6/25/25-6/24/25-6/23/25DOS 6/13/25 to 6/19/25-6/19/25-6/18/25-6/13/25DOS 6/6/25 to 6/12/25-6/12/25-6/11/25-6/10/25-6/9/25 DOS 5/30/25 to 6/5/25-6/5/25-6/4/25-6/3/25-5/30/25Indicated Resident 2 received OT 4x a week on 5 occasions and 3x a week on 1 occasion.

During an interview on 7/18/25 at 1:27 p.m., with the Assistant Director of Rehab (ADOR), the ADOR stated if the order for OT is 5x a week they [resident] will receive 5x a week of therapy.

During a concurrent interview and record review on 8/15/25 at 11:48 a.m., with the Director of Rehab (DOR), the DOR reviewed Resident 2's Occupational Therapy notes and confirmed the following date of service (DOS ) is missing, DOS 5/30/35 to 6/6/25, 4 times seen missing 6/2/25 unavailable, DOS 6/6/5 to 6/12/25 missing 6/6/25 unavailable, DOS 6/13/25 to 6/19/25 missing 6/16/25 unavailable no reason, DOS 6/20/25 to 6/26/25 missing 6/20/25 unavailable, DOS 6/27/25 to7/3/25 missing 6/30/25 unavailable no reason, (DOS) 7/8/25 to 7/14/25, The DOR stated missing 7/9/25 unavailable no reason.

The DOR confirmed Resident 2's physician's order is OT 5 days a week, The DOR further stated doesn't look like Resident 2 is getting 5x a week OT.

During an interview on 8/15/25 at 1:21 p.m., with the Director of Nursing (DON), the DON stated if the OT order is 5x a week they should be following the doctor's order.During a review of the facility's (P&P) titled, Scheduling Therapy Services, revised date 7/2013, indicated, Therapy services shall be scheduled in accordance with the resident's treatment plan.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in SAN JOSE, CA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from WESTWOOD POST ACUTE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


More Reports

Advertisement