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Complaint Investigation

Live Oak Rehab Center

August 29, 2025 · San Gabriel, CA · 537 W Live Oak
Citations 2
CMS Rating 1/5
Beds 99
Provider ID 056127
Healthcare Facility
Live Oak Rehab Center
San Gabriel, CA  ·  View full profile →
Inspection Summary

LIVE OAK REHAB CENTER in SAN GABRIEL, CA — inspection on August 29, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0609
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Potential for More Than Minimal Harm

During a record review of the facility's P&P titled, Unusual Occurrence Reporting, revised in 12/2007, the P&P indicated that unusual occurrences must be reported to appropriate agencies within 24 hours as required by law.During a review of the facility's P&P titled, Abuse, Neglect, or Misappropriation-Reporting and Investigating, revised March 2023, the P&P indicated that all reports of resident abuse (including injuries of unknown origin) neglect, exploitation, or theft/misappropriation of resident property are reported to local, state and federal agencies (as required by current regulations) immediately and thoroughly investigated by facility management within 24 hours of an allegation that does not involve abuse or result in serious bodily injury.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE

TITLE

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

08/29/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Live Oak Rehab Center

537 W Live Oak San Gabriel, CA 91776

SUMMARY STATEMENT OF DEFICIENCIES

Based on interview and record review, the facility failed to investigate an injury of an unknown source for one of four sampled residents (Resident 1) per the facility's policy and procedure (P&P).This failure had the potential to affect the health and safety of the resident.Findings:During a review of Resident 1's admission Record, the admission Record indicated the facility admitted the resident on 1/3/2025, with the diagnoses including but not limited to fracture of the right thighbone, aftercare following right hip surgery, Parkinson's disease (a progressive brain disorder that causes uncontrollable movements such as stiffness), and dementia (a progressive state of decline in mental abilities).During a review of Resident 1's Minimum Data Set (MDS, a standardized care screening and assessment tool), dated 1/9/2025, the MDS indicated resident had a short-term memory problem and is moderately impaired in cognitive skills for daily decision making.During a review of Resident 1's Change of Condition (COC, communicating significant changes in resident health) form, dated 1/9/2025, the COC form indicated the Physical Therapist notified the Charge Nurse, Resident 1 had pain and discomfort in the hip.During a review of Resident 1's nursing progress notes, dated 1/9/2025, the notes indicated a bilateral hip x-ray was ordered.

The x-ray report indicated Resident 1 had a right hip dislocation and was transferred to the general acute care hospital (GACH) for further evaluation.

During an interview on 8/29/2025 at 10:51 a.m. with Director of Nursing (DON), DON stated staff did not know how Resident 1 sustained a hip dislocation injury.

The DON stated they did not investigate it because she thought it was an injury that happened before Resident 1 was admitted to the facility.

The DON also stated Resident 1's injury was not but should have been investigated.

During a concurrent interview and record review on 8/29/2025 at 1:04 PM of the facility's policy and procedure titled Abuse, Neglect, Exploitation, or Misappropriation -Reporting and Investigating, revised 3/2023, was reviewed.

The Administrator (ADM) stated injuries of unknown origin is considered an abuse and it should have but was not investigated.

During a review of the facility's Policy and Procedure (P&P) titled Abuse, Neglect, Exploitation, or Misappropriation -Reporting and Investigating, revised 3/2023, the P&P indicated injuries of unknown origin are to be reported and thoroughly investigated.

The P&P also indicated the administrator initiates the investigations.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in SAN GABRIEL, CA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from LIVE OAK REHAB CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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