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Complaint Investigation

College Oak Nursing And Rehabilitation Center

May 29, 2026 · Sacramento, CA · 4635 College Oak Drive
Citations 1
CMS Rating 3/5
Beds 120
Provider ID 056158
Healthcare Facility
College Oak Nursing And Rehabilitation Center
Sacramento, CA  ·  View full profile →
Source Document
Official CMS Inspection Report (Medicare.gov)
Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.
Inspection Summary

College Oak Nursing and Rehabilitation Center in Sacramento, CA — inspection on May 29, 2026.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0628
Resident Rights Deficiencies

bed-hold policies.

upon transfer to one of three sampled residents (Resident 1).

When Resident 1 was transferred to an

facility's bed hold policy.This failure had the potential for Resident 1 and their RP to not be informed of their rights to return to the facility.A review of Resident 1's progress note dated 5/11/26 indicated, resident was sent to an acute care hospital for treatment via 911 as an emergency transfer.A review of Resident 1's Notice of Transfer/discharge date d 5/11/26 indicated, Resident 1's RP was notified via phone of the transfer.

Notice indicated, [RP name] did not give concent [sic] for bed hold via phone.

Notice indicated, no signature from RP or indication it was sent to RP.

During an interview on 5/29/26, at 12:01 p.m., with the Director of Nursing (DON), DON stated, We did not send a written notification of bed hold for Resident 1's transfer on 5/11/26. DON stated, the facility notified the RP of the bed hold via phone only.

During an interview with Assistant Business Office Manager (ABOM) on 5/29/26, at 12:18 p.m., ABOM stated, the business office is responsible for sending bed hold policy notifications to the residents or the resident's family. ABOM stated, the facility did not send a written notice of the facility's bed hold policy to Resident 1's RP for the transfer on 5/11/26.During a review of the facility's Policy & Procedure (P&P) titled, Transfer or Discharge, Facility-Initiated, dated 2022, the P&P indicated, 5.

Notice of Facility Bed-Hold and return policies are provided to the resident and representative within 24 hours of emergency transfer.During a review of the facility's Policy & Procedure (P&P) titled, Bed-Holds and Returns dated 2022, the P&P indicated, Residents and/or representatives are informed (in writing) of the facility and state (if applicable) bed-hold policies. 1.

All residents/representatives are provided in written information regarding the facility an state bed-hold polices, which address holding or reserving a resident's bed during periods of absence (hospitalization or therapeutic leave).

Residents regardless of payer source, are provided written notice about these policies at least twice: a.

Notice 1: well in advance of any transfer (e.g., in the admission packet); and b. notice 2: at the time of transfer (or, if the transfer was an emergency, within 24 hours).

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER TITLE (X6) DATE REPRESENTATIVE'S SIGNATURE

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Sacramento, CA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from College Oak Nursing and Rehabilitation Center or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


More Reports

About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.