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Complaint Investigation

Shasta View Care Center

August 27, 2025 · Red Bluff, CA · 1795 Walnut Street
Citations 1
CMS Rating 1/5
Beds 55
Provider ID 055489
Healthcare Facility
Shasta View Care Center
Red Bluff, CA  ·  View full profile →
Inspection Summary

SHASTA VIEW CARE CENTER in RED BLUFF, CA — inspection on August 27, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0880
Infection Control Deficiencies
Potential for More Than Minimal Harm

did not perform hand hygiene. CNA A performed care to more than one resident in the room and did not change her gown or gloves in between resident care. CNA A stated she did not know she was supposed to put on gown, gloves, eye protection and mask prior to entering the room. CNA A confirmed she did not perform hand hygiene. CNA A confirmed she did not change her gown or gloves in between residents because I didn't know I needed to. CNA A confirmed she attended the PPE, N95 masking and hand hygiene in service on 8/21/25 with Infection Preventionist (IP).

During an interview with IP on 8/27/25 at 11:00 am, IP stated she held a staff in service on 8/21/25 and 8/25/25 for N95 masking etiquette, hand hygiene, and PPE requirements with all staff members. IP stated staff are required to put on a gown, mask, eye protection, and gloves prior to entering the resident's room from the PPE supply drawers outside of the room. IP stated when staff exited the resident's room, staff were required to take gloves, eye protection, gown and mask off, dispose of them, exit the residents room, and perform hand hygiene. IP stated staff must use a new N95 mask every time they exited a room. IP confirmed AA and CNA A did not follow facility policy for putting on and taking off PPE for contact and droplet precautions and should have.During an interview with Administrator (Admin) on 8/27/25 at 11:45 am, Admin stated she was not happy with the staff that did not follow facility policy because IP had recent in-services with staff regarding PPE, N95 masks, and hand hygiene.

Admin confirmed staff did not adhere to facility policy and should have.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in RED BLUFF, CA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from SHASTA VIEW CARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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