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Complaint Investigation

Chino Valley Health Care Cente

April 9, 2025 · Pomona, CA · 2351 S Towne Avenue
Citations 1
CMS Rating 2/5
Beds 102
Provider ID 055126
Healthcare Facility
Chino Valley Health Care Cente
Pomona, CA  ·  View full profile →
Inspection Summary

CHINO VALLEY HEALTH CARE CENTE in POMONA, CA — inspection on April 9, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF609
Minimal harm or unknown origin), neglect, exploitation, or theft/misappropriation of resident property are reported to local, Few allegation immediately reports his or her suspicion to the following persons or agencies: affected

During a telephone interview on 4/8/2025 at 3:47 p.m. with Registered Nurse (RN) 1, RN 1 stated incorrectly the facility had 24 hours to report allegations of abuse against residents (in general). RN 1 stated RN 1 did not know what agencies the facility was required to report allegations of abuse to. RN 1 stated RN 1 did not know how to report allegations of abuse against residents (in general).

During a follow up telephone interview on 4/9/2025 at 11:22 p.m. with RN 1, RN 1 stated RN 1 would not report an allegation of abuse against a resident (in general) until RN 1 investigated the allegation and confirm the abuse did happen.

During an interview on 4/9/2025 at 12:15 p.m. with the Director of Staff Development (DSD), the DSD stated all allegations of abuse must be reported to the Department, the Ombudsman, and to the local law enforcement, within two hours.

During a review of the facility's P&P titled, Abuse, Neglect, Exploitation and Misappropriation Prevention Program, revised April 2021, the P&P indicated, The resident abuse, neglect and exploitation prevention program consists of a facility-wide commitment and resource allocation to support the following objectives .

Provide staff orientation and training/orientation programs that include topics such as abuse prevention, identification and reporting of abuse, stress management, and handling verbally or physically aggressive resident behavior.

055126

Form Approved OMB

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A.

Building 055126 B.

Wing 04/09/2025

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Chino Valley Health Care Cente 2351 S Towne Avenue Pomona, CA 91766

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in POMONA, CA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from CHINO VALLEY HEALTH CARE CENTE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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