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Complaint Investigation

Pleasanton Nursing And Rehabilitation Center

April 24, 2026 · Pleasanton, CA · 300 Neal Street
Citations 8
CMS Rating 5/5
Beds 139
Provider ID 056392
Healthcare Facility
Pleasanton Nursing And Rehabilitation Center
Pleasanton, CA  ·  View full profile →
Source Document
Official CMS Inspection Report (Medicare.gov)
Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.
Inspection Summary

PLEASANTON NURSING AND REHABILITATION CENTER in PLEASANTON, CA — inspection on April 24, 2026.

Found 8 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0554
Resident Rights Deficiencies
Potential for More Than Minimal Harm

Federal health inspectors cited PLEASANTON NURSING AND REHABILITATION CENTER in PLEASANTON, CA for a deficiency under regulatory tag F-F0554 during a standard health inspection conducted on 2026-04-24.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Allow residents to self-administer drugs if determined clinically appropriate.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 8 deficiencies cited during this inspection of PLEASANTON NURSING AND REHABILITATION CENTER.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2026-05-15.

reported to her on 3/26/2026 and she reported it to CDPH on 3/26/2026.

During an interview on

care provided by a CNA was considered an allegation of abuse.

The Admin confirmed that Resident

staff was aware of the allegation of abuse they should have reported it immediately to him.During a review of [Facility] Facsimile Transmittal Sheet, dated 3/26/2026, the Facsimile Transmittal Sheet indicated that CDPH was notified via fax of Resident 5's and Resident 223's allegation of abuse on 3/26/2026 at 5:20 p.m. (5 days after the allegation was reported by Resident 5 and Resident 223).During a review of the facility's policy and procedure (P&P) titled, Abuse Investigation and Reporting, dated 7/1/2020, the P&P indicated, Reports of abuse, neglect, exploitation.shall be promptly reported to local, state, and federal agencies.An alleged violation of abuse, neglect, exploitation or mistreatment (including injuries of unknown source and misappropriation of resident property) will be reported immediately but not later than: Two (2) hours if the alleged violation involves abuse or has resulted in serious bodily injury.

056392 04/24/2026

Pleasanton Nursing and Rehabilitation Center 300 Neal Street Pleasanton, CA 94566

Federal health inspectors cited PLEASANTON NURSING AND REHABILITATION CENTER in PLEASANTON, CA for a deficiency under regulatory tag F-F0628 during a standard health inspection conducted on 2026-04-24.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 8 deficiencies cited during this inspection of PLEASANTON NURSING AND REHABILITATION CENTER.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2026-05-15.

Federal health inspectors cited PLEASANTON NURSING AND REHABILITATION CENTER in PLEASANTON, CA for a deficiency under regulatory tag F-F0657 during a standard health inspection conducted on 2026-04-24.

Category: Resident Assessment and Care Planning Deficiencies

The facility was found deficient in the following area: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 8 deficiencies cited during this inspection of PLEASANTON NURSING AND REHABILITATION CENTER.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2026-05-15.

During a review of the facility's policy and procedure (P&P) titled, Pain Assessment and Management, dated April 2025, the P&P indicated, The medication regimen is implemented as ordered .

Ongoing communication between the prescriber and the staff is necessary for the optimal and judicious use of pain medications.

Federal health inspectors cited PLEASANTON NURSING AND REHABILITATION CENTER in PLEASANTON, CA for a deficiency under regulatory tag F-F0761 during a standard health inspection conducted on 2026-04-24.

Category: Pharmacy Service Deficiencies

The facility was found deficient in the following area: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 8 deficiencies cited during this inspection of PLEASANTON NURSING AND REHABILITATION CENTER.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2026-05-15.

Federal health inspectors cited PLEASANTON NURSING AND REHABILITATION CENTER in PLEASANTON, CA for a deficiency under regulatory tag F-F0812 during a standard health inspection conducted on 2026-04-24.

Category: Nutrition and Dietary Deficiencies

The facility was found deficient in the following area: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 8 deficiencies cited during this inspection of PLEASANTON NURSING AND REHABILITATION CENTER.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2026-05-15.

Federal health inspectors cited PLEASANTON NURSING AND REHABILITATION CENTER in PLEASANTON, CA for a deficiency under regulatory tag F-F0880 during a standard health inspection conducted on 2026-04-24.

Category: Infection Control Deficiencies

The facility was found deficient in the following area: Provide and implement an infection prevention and control program.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 8 deficiencies cited during this inspection of PLEASANTON NURSING AND REHABILITATION CENTER.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2026-05-15.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in PLEASANTON, CA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from PLEASANTON NURSING AND REHABILITATION CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.